screen mirroring from laptop (usb c) to monitor (hdmi)


hannalinder

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Hello.
I have a Nitro 5 laptop with windows 11. I connected my laptop (USB-C) to the monitor (HDMI) via an USB-C-HDMI cable. The monitor is not detected. My graphics drivers are up to date. Has anybody had the same problem and was able to solve it?

Thanks in advance
Hanna
 
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11 Home / 21H2

My Computer

System One

  • OS
    windows 11

Berton

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There's more than a couple models/sizes of the Nitro 5 and there's not enough in your My Computer about which you have. A couple I saw on Acer's site didn't mention USB-C but do show Thunderbolt which could be an issue but don't rule out the possibility the adapter is faulty.
 
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hannalinder

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Thanks for your reply. The adapter works. I tested the adapter cable with a Mac laptop and the same monitor.
I have a Nitro AN515-55, which has a USB-C port. Any idea what else I could do?
 

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NavyLCDR

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Your USB-C port may not support video. Not all do. I would try a standard HDMI cable plugged into the HDMI port on the laptop.
 

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    Windows 11
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    Homebuilt
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    AMD Ryzen 7 3800XT
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    ASUS ROG Crosshair VII Hero (WiFi)
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    Intel i7-8550U
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hannalinder

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Thanks. Yes, I think that's the reason. The port does not support a video signal. My laptop has a USB-C / USB SS. That's lame.
 

My Computer

System One

  • OS
    windows 11

hannalinder

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I connected the laptop via a HDMI-to-DP cable. The monitor still does not receive a signal. Does anyone know what the issue may be?
my laptop: nitro AN515-55, windows 11
monitor: HP Z27

Thank you in advance
Hanna
 

My Computer

System One

  • OS
    windows 11
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