SD cards containing files are showing as empty


R

RailMan

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Windows 11 Pro 22H2
Hello,

If I plug an sd card into my usb all-in-one card reader, the sd card is reported as empty. ( Drive j: )
If I double click the icon, the files appear in a new window as expected.
I tried device manager but everything is reported as working ok.
I have tried multiple sd cards of 16GB capacity, but they all behave the same.
I have tried formatting them using SD Card Formatter as well as windows, same behavior.
I have tried FAT 32, exFAT and NTFS file systems, same behavior.

I am really puzzled by this one!

Any help greatly appreciated!

Thanks!

Michael
 
Windows Build/Version
Windows 11 Pro Version 22H2 (OS Build 22621.1702)

My Computers

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  • OS
    Windows 11 Pro 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    12th Gen i7-12700k 3.6 GHz
    Motherboard
    ASRock Steel Legend Z690 WiFi 6E
    Memory
    16 GB
    Graphics Card(s)
    Onboard
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    2 x ASUS VP247
    Hard Drives
    Samsung SSD 980 PRO 1TB, 4 x WD Black 4TB Raid 5
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    Logitech K120
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    Permic-520
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  • Computer type
    Laptop
    Manufacturer/Model
    Lenovo T580
I would say driver except I think the cards reader and SD card use generic Windows drivers. Have you tried using a different USB port?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2
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    PC/Desktop
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    PowerSpec B746
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    Intel Core i7-10700K
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    ASRock Z490 Phantom Gaming 4/ax
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    16GB (8GB PC4-19200 DDR4 SDRAM x2)
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    Microsoft Edge and Firefox
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    Windows 11 Canary Channel
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    PowerSpec G156
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    Intel Core i5-8400 CPU @ 2.80GHz
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    AsusTeK Prime B360M-S
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    16 MB DDR 4-2666
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    23" Speptre HDMI 75Hz
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    1920x1080
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    Samsung 970 EVO 500GB NVMe
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    Logitek M185
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    Logitek K270
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    Firefox, Edge and Edge Canary
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    Windows Defender
RailMan said:
Hello,

If I plug an sd card into my usb all-in-one card reader, the sd card is reported as empty. ( Drive j: )
If I double click the icon, the files appear in a new window as expected.
I tried device manager but everything is reported as working ok.
I have tried multiple sd cards of 16GB capacity, but they all behave the same.
I have tried formatting them using SD Card Formatter as well as windows, same behavior.
I have tried FAT 32, exFAT and NTFS file systems, same behavior.

I am really puzzled by this one!

Any help greatly appreciated!

Thanks!

Michael
Click to expand...
Post an image from disk management.
 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14
    CPU
    I9 13th gen i9-13900H 2.60 GHZ
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB soldered
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
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    laptop OLED screen
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    2880x1800 touchscreen
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    1 TB NVME SSD (only weakness is only one slot)
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    Stella Artois (UK pint cans - 568 ml) - extra cost.
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    Built in UK keybd
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    900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
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    TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)
Hello,

Yes I tried all the usb ports, they all act the same except for drive letters.
I even tried a MMC card in the same reader and that works perfect.
I tried a micro sd card by itself and in an adapter, no difference.

Thanks

Michael
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    12th Gen i7-12700k 3.6 GHz
    Motherboard
    ASRock Steel Legend Z690 WiFi 6E
    Memory
    16 GB
    Graphics Card(s)
    Onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    2 x ASUS VP247
    Hard Drives
    Samsung SSD 980 PRO 1TB, 4 x WD Black 4TB Raid 5
    PSU
    Corsair RM650x
    Case
    Corsair Full Tower
    Cooling
    Cooler Master Hyper 212 Black
    Keyboard
    Logitech K120
    Mouse
    Permic-520
    Internet Speed
    Comcast
    Browser
    Firefox
  • Computer type
    Laptop
    Manufacturer/Model
    Lenovo T580
Here is the Computer Management result.

J: is the sd card.

2023-05-22_15-54-28.jpg

I tried the 16GB sd cards in my T580 running Windows 11 Pro, same result.
I tried the 16GB sd cards in my wife's Lenovo Ideapad running Windows 11, same result.

I just tried 2 x 2GB sd cards, they work perfect!
I tried 4 x 8GB sd cards and they work perfect too!

These are all San Disk cards, I wonder if the 16GB cards are "special"?

Really confused at this point!

Michael
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    12th Gen i7-12700k 3.6 GHz
    Motherboard
    ASRock Steel Legend Z690 WiFi 6E
    Memory
    16 GB
    Graphics Card(s)
    Onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    2 x ASUS VP247
    Hard Drives
    Samsung SSD 980 PRO 1TB, 4 x WD Black 4TB Raid 5
    PSU
    Corsair RM650x
    Case
    Corsair Full Tower
    Cooling
    Cooler Master Hyper 212 Black
    Keyboard
    Logitech K120
    Mouse
    Permic-520
    Internet Speed
    Comcast
    Browser
    Firefox
  • Computer type
    Laptop
    Manufacturer/Model
    Lenovo T580
I know, it's totally weird, but I've seen some PC's that just could not handle any LARGE Flash Drives or SD cards.
I never understood it, and certainly did not try to fix it. I just instructed the PC's owner to use smaller Flash Drives.

In the case of the San Disk cards, I'd be curious to see if a different brand, of the same size, worked differently. ???

All flash drives are supposed to use the same technology, and they should all work the same. But alas, that's not always true. I have one PNY Attache 8GB flash drive, that looks like a boot disk to every PC that I put it in. I've done everything I can to break that habit, and I can't. I can't boot up any PC with that FD installed. Out of my 20+ flash drives, that's the only one that does that.
TM :cool:
 

My Computer

System One

TechnoMage2021 said:
I know, it's totally weird, but I've seen some PC's that just could not handle any LARGE Flash Drives or SD cards.
I never understood it, and certainly did not try to fix it. I just instructed the PC's owner to use smaller Flash Drives.

In the case of the San Disk cards, I'd be curious to see if a different brand, of the same size, worked differently. ???

All flash drives are supposed to use the same technology, and they should all work the same. But alas, that's not always true. I have one PNY Attache 8GB flash drive, that looks like a boot disk to every PC that I put it in. I've done everything I can to break that habit, and I can't. I can't boot up any PC with that FD installed. Out of my 20+ flash drives, that's the only one that does that.
TM :cool:
Click to expand...
Some Flash Drives (WTG certified) were set up to look like hard disks rather than removable drives in order to create UEFI Windows To Go Drives (feature that has been removed now).

This was to get round the Windows limitation (at the time) that flash drives could only have one partition.'

This is no longer the case, and anbody (even with Home) can create a basic WTG drive now with a standard removable flash drive.
 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14
    CPU
    I9 13th gen i9-13900H 2.60 GHZ
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB soldered
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    laptop OLED screen
    Screen Resolution
    2880x1800 touchscreen
    Hard Drives
    1 TB NVME SSD (only weakness is only one slot)
    PSU
    Internal + 65W thunderbolt USB4 charger
    Case
    Yep, got one
    Cooling
    Stella Artois (UK pint cans - 568 ml) - extra cost.
    Keyboard
    Built in UK keybd
    Mouse
    Bluetooth , wireless dongled, wired
    Internet Speed
    900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
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    Edge
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    Defender
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    TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)
Try a different usb to sd card reader.
 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14
    CPU
    I9 13th gen i9-13900H 2.60 GHZ
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB soldered
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    laptop OLED screen
    Screen Resolution
    2880x1800 touchscreen
    Hard Drives
    1 TB NVME SSD (only weakness is only one slot)
    PSU
    Internal + 65W thunderbolt USB4 charger
    Case
    Yep, got one
    Cooling
    Stella Artois (UK pint cans - 568 ml) - extra cost.
    Keyboard
    Built in UK keybd
    Mouse
    Bluetooth , wireless dongled, wired
    Internet Speed
    900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)
cereberus said:
Try a different usb to sd card reader.
Click to expand...
I agree with cereberus suggestion. In particular, you may want to make sure that the reader you are using is certified to read SDXC cards (the XC stands for eXtended Capacity).

If your reader is only certified for SDHC cards it may have difficulty with cards over 32GB in size.
 

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    Win11 Pro 24H2
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    Self-built
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    Intel i7 11700K
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    ASUS Prime Z590-A MB
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    64GB (Waiting for warranty replacement of another 64GB for 128GB total)
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    No GPU - Built-in Intel Graphics
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    HP Envy 32
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    2560 x 1440
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    1 x 1TB NVMe SSD
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    Corsair HX850i
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    Corsair iCUE RGB 5000X mid tower case
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    Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Home Computer Specifications, Configuration, and Usage Notes General Specifications ASUS Prime Z590-A motherboard, serial number M1M0KC222467ARP Intel Core i7-11700K CPU (11th Gen Rocket Lake / LGA 1200 Socket) 128GB Crucial Ballistix RGB DDR4 3200 MHz DRAM (4 x 32GB) Corsair iCUE RGB 5000X mid tower case Noctua NH-D15 chromax.black CPU cooler Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Corsair LL-120 RGB Fans (Qty. 3)
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    Corsair K70 Max RGB Magnetic Keyboard
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    Logitech MX Master 3
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    The five 8TB drives and three 512GB SSDs are part of a DrivePool using StableBit DrivePool software. The three SSDs are devoted purely to caching for the 8TB drives. All of the important data is stored in triplicate so that I can withstand simultaneous failure of 2 disks.

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  • Operating System
    Win11 Pro 23H2
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    Laptop
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    Lenovo ThinkBook 13x Gen 2
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    Intel i7-1255U
    Memory
    16 GB
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    Intel Iris Xe Graphics
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    Realtek® ALC3306-CG codec
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    13.3-inch IPS Display
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    WQXGA (2560 x 1600)
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    2 TB 4 x 4 NVMe SSD
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    Backlit, spill resistant keyboard
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    1Gb Up / 1Gb Down
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    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
The 16GB San Disk cards exhibit this behavior when plugged directly into the Lenovo Laptops, no external reader.

I just tried a new San Disk Ultra 32GB card and that works perfect in everything I tried ...

I just tried a new San Disk Extreme 256GB card and that also works perfect ...

I guess that these particular 16GB cards are "weird".

20230524_093904 - cropped.jpg
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    12th Gen i7-12700k 3.6 GHz
    Motherboard
    ASRock Steel Legend Z690 WiFi 6E
    Memory
    16 GB
    Graphics Card(s)
    Onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    2 x ASUS VP247
    Hard Drives
    Samsung SSD 980 PRO 1TB, 4 x WD Black 4TB Raid 5
    PSU
    Corsair RM650x
    Case
    Corsair Full Tower
    Cooling
    Cooler Master Hyper 212 Black
    Keyboard
    Logitech K120
    Mouse
    Permic-520
    Internet Speed
    Comcast
    Browser
    Firefox
  • Computer type
    Laptop
    Manufacturer/Model
    Lenovo T580
RailMan said:
The 16GB San Disk cards exhibit this behavior when plugged directly into the Lenovo Laptops, no external reader.

I just tried a new San Disk Ultra 32GB card and that works perfect in everything I tried ...

I just tried a new San Disk Extreme 256GB card and that also works perfect ...

I guess that these particular 16GB cards are "weird".

View attachment 60744
Click to expand...
I am guessing these 16GB cards are fakes.

I would never trust them anyway. Put them in the thrash bin.
 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14
    CPU
    I9 13th gen i9-13900H 2.60 GHZ
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB soldered
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    laptop OLED screen
    Screen Resolution
    2880x1800 touchscreen
    Hard Drives
    1 TB NVME SSD (only weakness is only one slot)
    PSU
    Internal + 65W thunderbolt USB4 charger
    Case
    Yep, got one
    Cooling
    Stella Artois (UK pint cans - 568 ml) - extra cost.
    Keyboard
    Built in UK keybd
    Mouse
    Bluetooth , wireless dongled, wired
    Internet Speed
    900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)
Final word on SC memory cards, after a great tutorial.

If you get the right one, you can format it FAT-32 and make it bootable.
I have a copy of my Ghost 11.5 Backup/Restore program on one. More just for fun, than anything else.

I haven't tried it on this particular PC, or on the Multi-Card reader I'm using. Yet, but I will.

TM :cool:
Ooops! I forgot to hit "Post reply".
Since then, I did find my old San Disk 2GB SD card. It does contain my Ghost 11.5 (DOS) Backup/Restore program and it did boot up my desktop PC.
 

My Computer

System One

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 990 Evo Plus (2TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2000Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 5700X3D
    Motherboard
    ASUS ROG Strix B550-F Gaming WiFi II
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung G50D IPS 27"
    Screen Resolution
    1440p/180Hz
    Hard Drives
    2TB XPG SX8200 Pro (M2. PCIe SSD) || 2TB Intel 660P (M2. PCIe SSD)
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Scythe Mugen 6
    Mouse
    Logitech M310 (MK540 keyboard/mouse combo)
    Keyboard
    Logitech K520 (MK540 keyboard/mouse combo)
    Internet Speed
    2000 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner

My Computers

System One System Two

  • OS
    Windows 11 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    SilverStone Technology XE360-TR5, with 3 Phanteks T30 fans
    Keyboard
    Cherry Streaming (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/300 Mbps (down/up)
    Other Info
    Arris G36 modem/router
  • Operating System
    windows 11 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
TechnoMage2021 said:
Who would sell a 'Fake' SD card?
Click to expand...
The same type of people that sell fake SSDs. It can be worse for SD cards when you can buy fake name brand SD cards. For example, most people could easily be fooled by a fake Sandisk SD card.

fake_ssd_edited-1.jpg
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 990 Evo Plus (2TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2000Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 5700X3D
    Motherboard
    ASUS ROG Strix B550-F Gaming WiFi II
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung G50D IPS 27"
    Screen Resolution
    1440p/180Hz
    Hard Drives
    2TB XPG SX8200 Pro (M2. PCIe SSD) || 2TB Intel 660P (M2. PCIe SSD)
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Scythe Mugen 6
    Mouse
    Logitech M310 (MK540 keyboard/mouse combo)
    Keyboard
    Logitech K520 (MK540 keyboard/mouse combo)
    Internet Speed
    2000 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
I guess I'm just lucky, because I've never bought a FAKE anything. A few, that maybe didn't work too good, or broke too soon, but never fake.
 

My Computer

System One

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