Solved Searching for an online computer "Help" service for my wife


That is why I don't use Copilot.
I don't trust it. Sometimes I try it with a query that I believe is too complex for a Google search. But it's usually futile. If I keep asking questions to refine the search, Copilot often ends up with "please wait a moment" (maybe not an exact quote). I've never received an additional response after that. Copilot is a politician? ;-)
 

My Computers My Computers

  • At a glance

    Windows 11 26200.8728Amd Threadripper 7970X128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)Gigabyte RTX 4090 OC
    OS
    Windows 11 26200.8728
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D Rev. 1.0
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Innocn 32" OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    SilverStone Technology XE360-TR5, with 3 Phanteks T30 fans
    Keyboard
    Cherry KC 500 MX LP (mechanical)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/250 Mbps (down/up)
    Other Info
    xFinity gateway
  • At a glance

    windows 11 26200.8728Intel I9-13900K64GB G.Skill DDR5-6000Gigabyte RTX 3090 ti
    Operating System
    windows 11 26200.8728
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Philips 27E1N8900 27" OLED
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Keyboard
    Cherry Streaming (wired)
    Mouse
    Logitech M500s (wired)
My current laptop came with a Copilot key. I had my doubts about whether it would be of any use or value. It had three styles to choose from, (1) Creative, (2) Balanced, and (3) Precise. I chose Precise and I've found it to be accurate and helpful. My questions have been mostly technical or Windows 11 related, and so far, I've not found Copilot to be inaccurate or not helpful. I've found myself actually using the Copilot key quite often.
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 ProIntel Series 3 Core Ultra X9 388H64GB LPDDR5x 9600 MT/sIntel Arc graphics B390 Panther Lake
    OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 16 DA16260
    CPU
    Intel Series 3 Core Ultra X9 388H
    Memory
    64GB LPDDR5x 9600 MT/s
    Graphics Card(s)
    Intel Arc graphics B390 Panther Lake
    Monitor(s) Displays
    16" 3.2K Tandem OLED Infinity Edge
    Screen Resolution
    3200 x 2000 16:10 236 PPI
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    Case
    Black Anodized Aluminum
    Cooling
    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    942 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium)
    Antivirus
    Windows Security (Defender)
    Other Info
    NPU delivering 67 TOPS
    Microsoft 365 subscription
    Microsoft Office 365
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Microsoft Sysinternals Suite
    Microsoft BitLocker
    Microsoft Copilot
    Dell Support Assist
    Dell Command | Update
    Macrium Reflect X subscription
    1Password Password Manager
    Amazon Kindle for PC
    Lightroom/Photoshop subscription
    Interactive Brokers Trader Workstation
  • At a glance

    Windows 11 ProSnapdragon® X Elite (12 Core) with Hexagon NP...32GB LPDDR5x 8448 MT/sIntegrated Adreno GPU
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Laptop 7
    CPU
    Snapdragon® X Elite (12 Core) with Hexagon NPU delivering 45 TOPS
    Memory
    32GB LPDDR5x 8448 MT/s
    Graphics card(s)
    Integrated Adreno GPU
    Sound Card
    Omnisonic speakers with Dolby Atmos spatial sound
    Monitor(s) Displays
    13.8″ PixelSense Flow touchscreen 120 Hz 600 NIT
    Screen Resolution
    2304 × 1536 (201 PPI), 3:2 aspect ratio
    Hard Drives
    1 TB PCIe NVMe Gen 4 SSD
    Case
    Black Anodized Aluminum
    Cooling
    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    942 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium)
    Antivirus
    Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft Office 365
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio 2026
    Microsoft Visual Studio Code
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
    1Password Password Manager
    Microsoft Sysinternals
    Amazon Kindle for PC
    Microsoft BitLocker
    Microsoft Copilot
I have a possibly better suggestion. Depending what she uses the computer for, you have a few options.

What does she actually do on the pc?



Teamviewer (the Gold Standard but way too expensive for a normal user at over $600 a yr. I do not find their free version offered anymore)
It is offered here:


But they will randomly flag you for commercial use even when you are not. So It isn't really free anyway.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 7 5700 X3D64 GB DDR4 3600mhz Gskill Ripjaws VRTX 4070 Super , 12GB VRAM Asus EVO Overclock
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    4TB Western Digital nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Keyboard
    Logitech G213
    Mouse
    Logitech G203
    Internet Speed
    1.2gbps Fiber 😎
  • At a glance

    Chrome OSIntel Pentium Quad Core4GB LPDDR4
    Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc

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