settings page "Installed Apps" crashes a few seconds after opening


Sibbie

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11:40 PM
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11
As the title says, whenever I go to my settings to look at the list of installed apps to uninstall one, it closes. I originally noticed this because I went to install an program that I thought was being problematic and needed a clean install - Steam - and closing every time I clicked anywhere with a type field) it may be unrelated.

However it's basically just closing the window, nothing else, but it closes so fast I cannot do anything if I tried.

I used to be more savvy about this stuff but not lately and my searches have yielded nothing in terms of solutions.

Not to be dramatic, but if anyone has any ideas I could really use the help!

Edit:

Specifically it is happening with the "Settings > Installed Apps" and "Settings > Default Apps" after a little exploring. It hasn't occurred with any other setting so far. There is no error message, the window merely closes.
 
Windows Build/Version
23H2 OS Build 22631.3447
Last edited:

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 7600X 6-Core Processor 4.70 GHz
    Motherboard
    Micro-Star International Co., Ltd. BaseBoard Product PRO B650M-A WIFI (MS-7D77) 1.0
    Memory
    16
    Graphics Card(s)
    Nvidia GeForce RTX 3060
    Antivirus
    malwarebytes
Possibly corrupt system files? Let's try this fix first.

 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    DELL XPS 8960
    CPU
    i7-13700k
    Motherboard
    GENUINE DELL XPS 8960 DESKTOP MOTHERBOARD INTEL SOCKET LGA1700 XD433
    Memory
    (2 x 16 GB) 32 GB
    Graphics Card(s)
    NVIDIA FOUNDERS EDITION GEFORCE RTX 4060-Ti
    Sound Card
    ON BOARD 7.1 CHANNEL AUDIO
    Monitor(s) Displays
    DELL 27 MONITOR - P2722H
    Screen Resolution
    FULL HD (1080p) 1920 x 1080 at 60 Hz
    Hard Drives
    512 GB, M.2, PCIe NVMe, SSD (boot) + 1 TB, 7200 RPM, SATA, HDD (storage)
    PSU
    750W
    Case
    DELL
    Cooling
    DELL PERFORMANCE CPU LIQUID COOLING
    Keyboard
    AZIO
    Mouse
    LOGITECH M650
    Internet Speed
    INTERNET SPEED 100 MBPS
    Browser
    MICROSOFT EDGE AND GOOGLE CHROME
    Antivirus
    NORTON 360
    Other Info
    ALTEC LANSING SPEAKERS
Hello, If it were me, before I chased my tail in other directions I would first perform a clean boot to eliminate software conflict causing the issue. If it doesn't happen in a clean boot, you have some software conflicting with Windows that is causing the issue. Brink's procedure will help you weed out which one. Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial

If it still happens in clean boot, boot back into normal boot per the tutorial and check system file integrity.
Search for cmd
In search results, right click on Command Prompt app. Select 'run as administrator'
type sfc /scannowand enter. It will scan your system for corrupted files.
Pay attention to the scan results to see if SFC found anything it could not repair. If it found corruption it could not fix followup with this command (note the spaces)
dism /online /cleanup-image /restorehealth
Restart computer
(Note-you can follow up with another sfc /scannow command to make sure that dism repaired the files if you wish)

If still no luck, do a repair install. Repair Install Windows 11 with an In-place Upgrade Tutorial
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
From Start Menu right-click Settings and from context menu select App Settings from here you can Repair and Reset Settings app.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
If it still happens in clean boot, boot back into normal boot per the tutorial and check system file integrity.
Search for cmd
In search results, right click on Command Prompt app. Select 'run as administrator'
type sfc /scannowand enter. It will scan your system for corrupted files.
Pay attention to the scan results to see if SFC found anything it could not repair. If it found corruption it could not fix followup with this command (note the spaces)
dism /online /cleanup-image /restorehealth
Restart computer
(Note-you can follow up with another sfc /scannow command to make sure that dism repaired the files if you wish)

If still no luck, do a repair install. Repair Install Windows 11 with an In-place Upgrade Tutorial

Follow up - settings app repair didn't work. Nor did a clean boot.

System file integrity came back with unable to fix some. So I'm trying the suggested command, but it came back with this lovely little error in the attached image. Thoughts before I attempt a repair install?
 

Attachments

  • cyclicredundancycheck.png
    cyclicredundancycheck.png
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My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 7600X 6-Core Processor 4.70 GHz
    Motherboard
    Micro-Star International Co., Ltd. BaseBoard Product PRO B650M-A WIFI (MS-7D77) 1.0
    Memory
    16
    Graphics Card(s)
    Nvidia GeForce RTX 3060
    Antivirus
    malwarebytes
Insufficient Resources for SFC.

Sometimes, the SFC utility lacks the necessary resources to fix the problem. To address this:

Restart the PC in Safe Mode and run the SFC command again.

If it fails, try booting with your installation media or recovery disc and run the command from there.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    DELL XPS 8960
    CPU
    i7-13700k
    Motherboard
    GENUINE DELL XPS 8960 DESKTOP MOTHERBOARD INTEL SOCKET LGA1700 XD433
    Memory
    (2 x 16 GB) 32 GB
    Graphics Card(s)
    NVIDIA FOUNDERS EDITION GEFORCE RTX 4060-Ti
    Sound Card
    ON BOARD 7.1 CHANNEL AUDIO
    Monitor(s) Displays
    DELL 27 MONITOR - P2722H
    Screen Resolution
    FULL HD (1080p) 1920 x 1080 at 60 Hz
    Hard Drives
    512 GB, M.2, PCIe NVMe, SSD (boot) + 1 TB, 7200 RPM, SATA, HDD (storage)
    PSU
    750W
    Case
    DELL
    Cooling
    DELL PERFORMANCE CPU LIQUID COOLING
    Keyboard
    AZIO
    Mouse
    LOGITECH M650
    Internet Speed
    INTERNET SPEED 100 MBPS
    Browser
    MICROSOFT EDGE AND GOOGLE CHROME
    Antivirus
    NORTON 360
    Other Info
    ALTEC LANSING SPEAKERS
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