Solved slow computer boot up

zqchri · Aug 25, 2024

hi guys, back here again

since last night when my computer crashed, ive been having incredibly slow start ups. the log in page alone takes like 30-40 seconds, and the desktop icons wont show up for a while. looking into event viewer, i do have a lot of errors upon start up, more noticeably "The maximum file size for session "PerfDiag Logger" has been reached. As a result, events might be lost (not logged) to file "C:\Windows\system32\WDI\LogFiles\ShutdownPerfDiagLogger.etl". The maximum files size is currently set to 20971520 bytes." and a few other errors. additionally, i tend to have high cpu temps for a bit after start up. any idea what i can do? all specs noted down in my bio, i have yet to update bios, and i can send any more needed info!

zqchri · Aug 25, 2024

if it helps at all, yesterday after the "crash", which is somewhat an often occurance, my screen when booting up when black then flashed white for a little and there was some box in the top left corner stating some windows stuff.

i did try to boot my computer up now and it seems to be okay, but i wanted to report the problem here anyway

i have done malware scans and i do not believe that is the problem here. i truly do believe it was my temps. earlier i had a post on my cpu temps, and after i solved it i tried to push my pc by running quite a few applications at once, which wouldn't had been done before. the result was this crash with the white flash after like an hour or so.

antspants · Aug 25, 2024

zqchri said:
i have yet to update bios

Might be a good start. Resetting the BIOS to defaults might be worth looking into. Posting in the BSOD section for @zbook or someone to look at could also be useful. In fact you could ask an Admin to move the thread by reporting the first post.

abactuon · Aug 25, 2024

The internet advises (seems reasonable to me) :
1.Check for hardware problems by performing a hardware diagnostic test.
2.Update device drivers to the latest version.
3.Check for software conflicts by performing a clean boot.
4.Disable all overclocking settings in the BIOS.
5.Check for malware or viruses by performing a full system scan.

You can compare system events (I use EventLook program), at least System(local) and Application(local) and check temperatures at idle and with different loads.

On my computer:

The size changes seem to go like this

Limit-EventLog (Microsoft.PowerShell.Management) - PowerShell

The Limit-EventLog cmdlet sets the maximum size of a classic event log, how long each event must be retained, and what happens when the log reaches its maximum size. You can use it to limit the event logs on local or remote computers. The cmdlets that contain the EventLog noun (the EventLog...

learn.microsoft.com

zqchri · Aug 25, 2024

abactuon said:
The internet advises (seems reasonable to me) :
1.Check for hardware problems by performing a hardware diagnostic test.
2.Update device drivers to the latest version.
3.Check for software conflicts by performing a clean boot.
4.Disable all overclocking settings in the BIOS.
5.Check for malware or viruses by performing a full system scan.

You can compare system events (I use EventLook program), at least System(local) and Application(local) and check temperatures at idle and with different loads.

On my computer:
View attachment 106093

The size changes seem to go like this

Limit-EventLog (Microsoft.PowerShell.Management) - PowerShell

The Limit-EventLog cmdlet sets the maximum size of a classic event log, how long each event must be retained, and what happens when the log reaches its maximum size. You can use it to limit the event logs on local or remote computers. The cmdlets that contain the EventLog noun (the EventLog...

learn.microsoft.com

hihi, thank you! my overclock settings are disabled by default, a malware scan has been done, i have checked for all drivers, how would i go about doing a hardware scan? i have one inbuilt in MSI centre, and it seemed to work fine other than the device testing, other than 2 audio devices i had purposely disabled in device manager.

about the clean boot, what would that do?

also, the issue seems to have been resolved now, but im unsure if it will happen again upon crashing.

zqchri · Aug 25, 2024

antspants said:
Might be a good start. Resetting the BIOS to defaults might be worth looking into. Posting in the BSOD section for @zbook or someone to look at could also be useful. In fact you could ask an Admin to move the thread by reporting the first post.

im not completeluy sure if this is a BSOD problem or what exactly it was, so i kept it under general help

spapakons · Aug 26, 2024

Do the actions suggested above, but check your disk space as well. If it is too low, then Windows don't have enough space for the swap file (virtual memory), temporary files and other functions and have to wait for some space to be freed. Frequent waits create a long queue and many delays. If you have enough free disk space, check your disk's health with a utility such as Hard Disk Sentinel or Crystal Disk Info (make sure you download the disk info rather than the system info). Anything lower than 95% should alert you to backup your data and consider replacing the hard disk or SSD. If it is still under Warranty, don't hesitate, backup your data and return it to the shop for a free replacement.

PS: Even with 100% disk health it is not a bad idea to check it. Run the short test first. If this fails, replace the disk ASAP before it is totally damaged and you lose everything. If it passes, you may run the long test to confirm your disk is OK. If it finds some bad sectors you can run check disk from Windows to mark them and not use them. Data are relocated to good sectors, if there is enough free space.

cereberus · Aug 26, 2024

spapakons said:
Do the actions suggested above, but check your disk space as well. If it is too low, then Windows don't have enough space for the swap file (virtual memory), temporary files and other functions and have to wait for some space to be freed. Frequent waits create a long queue and many delays. If you have enough free disk space, check your disk's health with a utility such as Hard Disk Sentinel or Crystal Disk Info (make sure you download the disk info rather than the system info). Anything lower than 95% should alert you to backup your data and consider replacing the hard disk or SSD. If it is still under Warranty, don't hesitate, backup your data and return it to the shop for a free replacement.

PS: Even with 100% disk health it is not a bad idea to check it. Run the short test first. If this fails, replace the disk ASAP before it is totally damaged you you lose everything. If it passes, you may run the long test to confirm your disk is OK. If it finds some bad sectors you can run check disk from Windows to mark them and not use them.

Re. 95% - you are misinterpreting what it means. IT DOES NOT MEAN 5% of drive is unusable.

Every drive has a nominal write capacity set by drive manufacturer. The 95% just means you have written 5% of the drives nominal write capacity. You only need to worry when figure gets very low say 20%.

Even then, it is rather bs as most drives perform well beyond the nominal drive capacity. That figure is set artificially low by vendors so if you get to 0 in warranty period you cannot make a warrant claim

This is similar to car warranties 5 years or 60000 miles whichever comes first - again bs as most cars are easily good for 100,000+ miles these days).

So 95% means drive is hardly used.

spapakons · Aug 26, 2024

I said 95% HEALTH which suggest the drive is not perfect, it has either SMART errors or bad sectors or both. One could risk keep using it but it might get worse anytime and eventually fail and lose his data. Of course as a Computer Technician I have seen much worse cases such as 30-25% health or even 0% health with Windows still running but crawling very badly and the drive making noises. In these cases I try to clone the damaged drive to a new disk, unless the damage prevents the clone (too many errors or it fails). Then I do a clean Windows installation on the new drive and try to rescue as many data as I can from the damaged drive.

zbook · Aug 26, 2024

zqchri said:
im not completeluy sure if this is a BSOD problem or what exactly it was, so i kept it under general help

Please run the V2 log collector > post a share link

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...

www.elevenforum.com

Device testing result failed.

The links via google search MSI center result did not display the type of the device test used.

Any information whether DST, generic, surface scan, SMART, etc.?

https://www.msi.com/support/technical_details/MB_SW_MSI_Center#txt01

Run Sea Tools long generic > post image or share link

SeaTools | Seagate US

SeaTools - Quick diagnostic tool that checks the health of your drive.

www.seagate.com

zqchri · Aug 26, 2024

zbook said:
Please run the V2 log collector > post a share link

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...

www.elevenforum.com

Device testing result failed.

The links via google search MSI center result did not display the type of the device test used.

Any information whether DST, generic, surface scan, SMART, etc.?

https://www.msi.com/support/technical_details/MB_SW_MSI_Center#txt01

Run Sea Tools long generic > post image or share link

SeaTools | Seagate US

SeaTools - Quick diagnostic tool that checks the health of your drive.

www.seagate.com

zqchri.zip

drive.google.com

what do you mean by the 2nd part?

zqchri · Aug 26, 2024

spapakons said:
Do the actions suggested above, but check your disk space as well. If it is too low, then Windows don't have enough space for the swap file (virtual memory), temporary files and other functions and have to wait for some space to be freed. Frequent waits create a long queue and many delays. If you have enough free disk space, check your disk's health with a utility such as Hard Disk Sentinel or Crystal Disk Info (make sure you download the disk info rather than the system info). Anything lower than 95% should alert you to backup your data and consider replacing the hard disk or SSD. If it is still under Warranty, don't hesitate, backup your data and return it to the shop for a free replacement.

PS: Even with 100% disk health it is not a bad idea to check it. Run the short test first. If this fails, replace the disk ASAP before it is totally damaged and you lose everything. If it passes, you may run the long test to confirm your disk is OK. If it finds some bad sectors you can run check disk from Windows to mark them and not use them. Data are relocated to good sectors, if there is enough free space.

disk space seems to be fine, where would i get these disk health utilities?

zqchri · Aug 26, 2024

spapakons said:
Do the actions suggested above, but check your disk space as well. If it is too low, then Windows don't have enough space for the swap file (virtual memory), temporary files and other functions and have to wait for some space to be freed. Frequent waits create a long queue and many delays. If you have enough free disk space, check your disk's health with a utility such as Hard Disk Sentinel or Crystal Disk Info (make sure you download the disk info rather than the system info). Anything lower than 95% should alert you to backup your data and consider replacing the hard disk or SSD. If it is still under Warranty, don't hesitate, backup your data and return it to the shop for a free replacement.

PS: Even with 100% disk health it is not a bad idea to check it. Run the short test first. If this fails, replace the disk ASAP before it is totally damaged and you lose everything. If it passes, you may run the long test to confirm your disk is OK. If it finds some bad sectors you can run check disk from Windows to mark them and not use them. Data are relocated to good sectors, if there is enough free space.

MSI Centre seems to have a built in SSD checker, and its at healthy!

zqchri · Aug 26, 2024

for anyone replying, i do want you to note that this error went away in the morning after the 3rd reboot when i was using it at school, and it seems to be gone for now!

zbook · Aug 26, 2024

There were no reported BSOD since 04/24.

There were >20 unexpected shutdowns and restarts during the last 30 days.

There were corrected hardware errors.

There were no event viewer major drive problems found in the collected log files.

1) Run Tuneup plus > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

2) Create a restore point

Create System Restore Point in Windows 11

This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...

www.elevenforum.com

3) Type: win + r keys
Type: Sysdm.cpl
Click the advanced tab
In startup and recovery click settings
Post an image or share link for the startup and recovery window

Click cancel so that the startup and recovery window closes

Under performance click settings
Click the advanced tab
Under virtual memory click change
Post an image or share link for the virtual memory window

4) Check for overclocking or temperature problems

5) Run Sea Tools Long generic test > take pictures > post share links

https://www.seagate.com/content/dam/seagate/migrated-assets/www-content/support-content/downloads/seatools/_shared/downloads/SeaToolsWindowsInstaller.exe

https://www.seagate.com/content/dam/seagate/migrated-assets/www-content/support-content/downloads/seatools/_shared/downloads/100869623_B.pdf

6) Run Memtest86+ for 8 or more passes > take pictures > post share links

Memtest86+ | The Open-Source Memory Testing Tool

Memtest86+ is an advanced, free, open-source, stand-alone memory tester for 32- and 64-bit computers (UEFI & BIOS supported)

www.memtest.org

MemTest86+ - Test RAM

Test your RAM with MemTest 86+

www.tenforums.com

Code:

Event[326]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2024-07-29T14:54:38.0470000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: duck
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Code:

Event[13888]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2024-08-25T19:33:38.5050000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: duck
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Code:

Event[13876]
  Log Name: System
  Source: EventLog
  Date: 2024-08-25T19:33:51.9390000Z
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: duck
  Description:
The previous system shutdown at 7:08:14 PM on ?8/?25/?2024 was unexpected.

Code:

Event[299]
  Log Name: System
  Source: EventLog
  Date: 2024-07-29T14:54:58.9140000Z
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: duck
  Description:
The previous system shutdown at 2:48:12 PM on ?7/?29/?2024 was unexpected.

zqchri · Aug 26, 2024

the tuneup plus is still currently running, ill update you when its done!

zbook said:
4) Check for overclocking or temperature problems

overclocking by default is disabled by MSI, but i went ahead and checked my bios and the overclocking protection is indeed still active. however, i have had troubles with temperatures in the past and i believe that is the leading cause to the sudden shut downs.

as for 5 and 6, ill get to thqta afterwards.

zqchri · Aug 26, 2024

Tuneup.log

drive.google.com

there is the tune up file, sorry i got impatient and closed it 3 times lol...

zqchri · Aug 26, 2024

zbook · Aug 26, 2024

Settings were modified so that it's less likely to miss BSOD or unexpected shutdowns and restarts.

Please make a new restore point.

Run: HD Sentinel (all drives) > post images or share links

Hard Disk Sentinel - HDD health and temperature monitoring

Monitoring hard disk health and temperature. Test and repair HDD problems, predict disk failure.

www.hdsentinel.com

Overview
Temperature
SMART

Download and install one or more of these temperature monitoring software:

a) Download Speccy | Find your computer specs, free!

b) HWMONITOR | Softwares | CPUID

c) SpeedFan - Access temperature sensor in your computer

zqchri · Aug 26, 2024

which one do i download from HD sentinel?

also, after all the tests today, ive been getting sudden spikes of disk usage and cpu temps. they are back to how they were before, and now my temps have risen again. do you know whta the cause would be?

for my temps, i have MSI center to moniter it, would that not work well?

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