Solved Strange happening with new Logitech MK850 keyboard and mouse


F

Foxy45

New member
Local time
2:55 PM
Posts
3
OS
Windows11
Just upgraded to new MK850 keyboard and mouse which works fine until I plug a portable drive into my RSHTECH nub from which point I lose all connevtion to both KB and the mouse. Any ideas as I can transfer files at the moment?

TIA
 

My Computer My Computer

At a glance

Windows11
OS
Windows11
Computer type
PC/Desktop
Manufacturer/Model
HP Z2 G4 Workstation
Internet Speed
48 Mbs
Browser
Edge
Did you use the USB hub to connect both keyboard/mouse transmitter/receiver and your portable drive on the same USB-port of your computer?

I would not dare to do so, always take another USB port on the computer for that. It's a combination that you should avoid!

Unless you would have only one USB connector (likely on some laptops), but in that case you can control the device by the built-in keyboard.
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2 26200.8457AMD Ryzen 7 5700GKingston FURY Beast 2x16GB DIMM DDR4 2666 CL16MSI GeForce GT 730 2GB LP V1
OS
Windows 11 Pro 25H2 26200.8457
Computer type
PC/Desktop
Manufacturer/Model
Build by vendor to my specs
CPU
AMD Ryzen 7 5700G
Motherboard
MSI PRO B550M-P Gen3
Memory
Kingston FURY Beast 2x16GB DIMM DDR4 2666 CL16
Graphics Card(s)
MSI GeForce GT 730 2GB LP V1
Sound Card
Creative Sound Blaster Audigy FX
Monitor(s) Displays
Samsung S24E450F 24"
Screen Resolution
1920 x 1080
Hard Drives
1. SSD Crucial P5 Plus 500GB PCIe M.2
2. SSD-SATA Crucial MX500-2TB
PSU
Corsair CV650W
Case
Cooler Master Silencio S400
Cooling
Cooler Master Hyper H412R with Be Quiet Pure Wings 2 PWM BL038 fan
Keyboard
Cherry Stream (wired, scissor keys)
Mouse
Asus WT465 (wireless)
Internet Speed
70 Mbps down / 80 Mbps up
Browser
Firefox 130.0
Antivirus
F-Secure (Internetprovider version)
Other Info
Router: FRITZBox 7490
Oracle VirtualBox 7 for testing software on Win 10 or 11
It's more than likely power related. If the hub is connected to a usb 2.0 port, try using a usb 3 port as it provides slightly more power. When connecting multiple devices to a hub, it's always recommended to use a powered hub as bus power is not always sufficient to carry the power demands of multiple devices connected to it.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Thanks for the responses. I think you are correct as I do have another drive connected to the PC and that seems OK. My hub is powered but I don't know if it's a USB 2 or 3.

Regards
 

My Computer My Computer

At a glance

Windows11
OS
Windows11
Computer type
PC/Desktop
Manufacturer/Model
HP Z2 G4 Workstation
Internet Speed
48 Mbs
Browser
Edge
It doesn't matter if the hub is usb2 or usb3. A usb3 port is backward compatible and will run devices connectd to a usb2 hub at usb2 speed. USB2 ports carry 500 mA. Usb3 ports carry 900 mA. But you say your hub is using external power. Possibly you power adapter has gone bad and is not providing enough power to the hub.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
I'm working on finding my System Specs and will post when I find them. Thanks again.
 

My Computer My Computer

At a glance

Windows11
OS
Windows11
Computer type
PC/Desktop
Manufacturer/Model
HP Z2 G4 Workstation
Internet Speed
48 Mbs
Browser
Edge
You must log in or register to reply here.

Latest Support Threads

Latest Tutorials

Back
Top Bottom