Struggling with BDOS after fresh install of windows 11 on my PC

ElleDontTell · Jan 30, 2024

Hi I just made my account and so this is my first post, I am sorry if I am doing something wrong but I tried to follow all the tutorials for posting and attaching. Furthermore, I am unfortunately running windows 11 but I'm hoping you guys can help me since noone else seems to be able to.

OS build 22631.2861
From V2 log collector: OneDrive

So I have been having some issues with my new windows 11 install on my computer. I built my desktop myself and I have used it before, pre fresh install. I decided that I wanted to get Windows 11 so I switched out some parts, got a new chassi and SSD. Then I just needed to install Windows 11 on it. A friend let me use their windows media creation tool for windows 11.

It started out poorly and during installation I had some BSOD and the first one was almost always ntfs.sys and after that I got BSOD with multiple different error codes. I decided to clear CMOS and also secure erase my SSD through BIOS (it was new but I had been trying to install windows multiple times). After doing this I managed to get to CMD without crashing and was able to reformat the hard drive to GPT.

Now finally I could install windows, albeit it did blue screen once or twice but finished installing at least. Now I had the issue that I needed to get past the mandatory wifi connection trial but I was able to skip that part by running CMD and running oobe\bypassnro. Now it started but with limited windows but honestly it didn’t crash and I was happy. Now I had to install the LAN drivers so I could get some of that internet to download and set up my computer.

This is where it all got sour, I downloaded the driver (from my motherboards website) on a thumbdrive (I did not use the thumb drive that came with the motherboard since it was curiously empty) and proceeded to install it on my computer. I reboot and at first everything works but shortly after I get BSOD again now with SYSTEM_SERVICE_EXCEPTION. I reboot and again I get the BSOD almost immediately. I tried to get into safe mode and at last I succeeded and got to CMD. I tried to run bootrec.exe /fixmbr, bootrec.exe /fixboot and bootrec.exe /rebuildbdc but to no avail. It just says it can’t find these things so I run chkdsk /r c: but I can't actually do this since the computer crashes too fast just while checking the disks, I get to about 15-45% before it crashes. So I wanted to check my minidump files and to make sure my PC was making a record of the crashes. To go through the minidumps I would need to download some tool but I don’t have time to do that before the crash to BSOD happens. Sometimes I get logged in and windows actually starts but it may as well crash just as I see the windows logo on boot.

I have flashed BIOS to latest release but to no avail.

Also I am trying to update windows but keep getting an install error 0x800f0900 when I run the trubbleshooter itsays it has solved some things but the download still fails.

Now I am a bit lost as to what to do next. Maybe the driver is not up to date and I should try installing the LAN driver from Intel's website rather than from the official site for MAG Z790. But I am not even sure the drivers are the issue. I am still struggling since I do not have another computer available at the moment although I could arrange this but I can not have it working where my desktop is situated.

Just as a note the WinDbg tells me that my OS is windows 10 which is incorrect.

zbook · Jan 30, 2024

Please activate Windows:

Using the Windows Activation troubleshooter - Microsoft Support

Learn how to use the Activation troubleshooter to resolve common activation issues in Windows.

support.microsoft.com

Berton · Jan 30, 2024

ElleDontTell said:
Just as a note the WinDbg tells me that my OS is windows 10 which is incorrect.

It probably is correct, I've seen several places in Win11 where Win10 is mentioned, same as with File Explorer where there's mentions of the older name of Windows Explorer.

The current Version of Win11 is 23H2 (OS Build 22631.3085). If Microsoft continues the naming the next Version may be 24H2, the Builds will continue, maybe at each Patch Tuesday.

ElleDontTell · Jan 30, 2024

It is activated

zbook · Jan 30, 2024

Please post a new V2 share link into the newest post.

bobkn · Jan 30, 2024

This may not help, but you could try running the System File Checker: Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

If it finds issues that it cannot fix, run the dism command in the link, and then sfc once more. SFC should be able to fix the system files then.

I fear that you may have some hardware issue if it took multiple tries to get Windows installed on the PC. I've never had to deal with anything like that, and a clean install of Windows is usually about as stable as I'd ever expect to see.

ElleDontTell · Jan 30, 2024

Here you go OneDrive

zbook · Jan 30, 2024

Please post the MSI link that was used for the BIOS.

zbook · Jan 30, 2024

Run Tuneup plus > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

ElleDontTell · Jan 30, 2024

MAG Z790 TOMAHAWK WIFI this is the link I flashed with the latest version which is this one: 7D91vHA

ElleDontTell · Jan 30, 2024

Ok so I ran tuneup and here is the bat

zbook · Jan 30, 2024

The crash pattern as bobkn commented is typical of malfunctioning hardware.

There was a misbehaving driver in one minidump.

Uninstall the Nvidia GPU drivers using DDU.

Reinstall from the Nvidia website.

Install a driver different from 31.0.15.5123

Display Driver Uninstaller: How to use

How to Use Display Driver Uninstaller to Uninstall any Installed Display Driver

www.sevenforums.com

Display Driver Uninstaller (DDU) download latest version 18.1.1.0

Official Display Driver Uninstaller (DDU) download website. DDU is a driver removal utility that can help you completely uninstall AMD/NVIDIA/INTEL graphics card drivers and packages from your system, trying to remove all leftovers (including registry keys, folders and files, driver store).

www.wagnardsoft.com

Download The Latest Official NVIDIA Drivers

Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.

www.nvidia.com

For new BSOD post a new V2 share link into the newest post.

Code:

Name    NVIDIA GeForce RTX 3060 Ti
PNP Device ID    PCI\VEN_10DE&DEV_2489&SUBSYS_88271043&REV_A1\4&375498B8&0&0008
Adapter Type    NVIDIA GeForce RTX 3060 Ti, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 3060 Ti
Adapter RAM    (1 048 576) bytes
Installed Drivers    C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_2fe7c165c5dd3267\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_2fe7c165c5dd3267\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_2fe7c165c5dd3267\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_2fe7c165c5dd3267\nvldumdx.dll
Driver Version    31.0.15.5123
INF File    oem45.inf (Section071 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPIG.INF_AMD64_2FE7C165C5DD3267\NVLDDMKM.SYS (31.0.15.5123, 57,01 MB (59 778 184 bytes), 2024-01-29 22:40)

zbook · Jan 30, 2024

Please check to see if there is a significant difference between: (another source)

F5-6400J3239G16G
F5-6400J3239G16GX2-TZ5S

https://www.reddit.com/r/overclocking/comments/ypzzy1

F5-6400J3239G16GX2-TZ5RK F5-6400J3239G16GA2-TZ5RK - Overview - G.SKILL International Enterprise Co., Ltd.

Trident Z5 RGB series DDR5 memory is designed for ultra-high performance on DDR5 platforms. Featuring a sleek and streamlined aluminum heatspreader design, available in metallic silver, matte black, or matte white, the Trident Z5 RGB series DDR5 DRAM memory is the ideal choice to build a...

www.gskill.com

bobkn · Jan 30, 2024

ElleDontTell said:
Ok so I ran tuneup and here is the bat

I've never seen a result like that.

For the "dism" command to work, the PC must be online. I suppose that it was not.

ElleDontTell · Jan 30, 2024

I had my friend with me streaming on discord so I am pretty sure it was online at the time of running tuneup.

ElleDontTell · Jan 30, 2024

zbook, I don't understand what you are asking with the G.skill RAM could you clarify?

ElleDontTell · Jan 30, 2024

These are mine if thats the questing F5-6400J3239G16GX2-TZ5RK

zbook · Jan 30, 2024

Please run Get memory configuration > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/317051d1612150787-batch-files-use-bsod-debugging-getmemoryconfiguration.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Code:

Location     : Controller0-DIMMA2
BankLabel    : BANK 0
Manufacturer : G Skill Intl
MemoryType   : DDR5
FormFactor   : DIMM
Capacity     : 16GB
Speed        : 4800
Serial       : 4358E7FE
PartNumber   : F5-6400J3239G16G  
ECC          : False
TypeDetail   : {Synchronous}

Location     : Controller1-DIMMB2
BankLabel    : BANK 0
Manufacturer : G Skill Intl
MemoryType   : DDR5
FormFactor   : DIMM
Capacity     : 16GB
Speed        : 4800
Serial       : 8757F9FD
PartNumber   : F5-6400J3239G16G  
ECC          : False
TypeDetail   : {Synchronous}

ElleDontTell · Jan 30, 2024

got a new BSOD OneDrive. Will do the mem config now

zbook · Jan 30, 2024

Uninstall all Norton software using the applicable uninstall tool:

Download and run the Norton Remove and Reinstall tool for Windows

Norton Remove and Reinstall tool helps to uninstall and reinstall most Norton products such as Norton Security, Norton 360, and Norton Internet Security on Windows computers.

support.norton.com

Post images of disk management:

How to Post a Screenshot of Disk Management

How to Post a Screenshot of Disk Management at Ten Forums

www.tenforums.com

The logs displayed a 3 day installation with:

a) scannow: manifest is damaged

b) disabled recovery partition

These may be able to be fixed one at a time.

Alternatively a clean install can be performed.

Code:

bhdrvx64    BHDrvx64    \??\c:\program files\norton security\nortondata\22.23.6.5\definitions\bashdefs\20240129.001\bhdrvx64.sys

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