Struggling with BDOS after fresh install of windows 11 on my PC

ElleDontTell · Jan 30, 2024

Code:

Memory Modules:

Tag               BankLabel Capacity(GB) Manufacturer PartNumber           Speed
---               --------- ------------ ------------ ----------           -----
Physical Memory 1 BANK 0              16 G Skill Intl F5-6400J3239G16G      4800
Physical Memory 3 BANK 0              16 G Skill Intl F5-6400J3239G16G      4800


Total Memory:
32GB

Total Memory Slots:
4

Used Memory Slots:
2

ElleDontTell · Jan 30, 2024

ElleDontTell · Jan 30, 2024

zbook · Jan 30, 2024

It will be easiest to clean install then:

a) for GPU install only intel iGPU (don't install Nvidia GPU drivers)

b) run tuneup plus > post a share link

c) make a new restore point

d) post a new V2 for any BSOD

Clean Install Windows 11 Tutorial

This tutorial will show you step by step on how to clean install Windows 11 at boot on your PC with or without an Internet connection and setup with a local account or Microsoft account. Windows 11 has all the power and security of Windows 10 with a redesigned and refreshed look. It also comes...

www.elevenforum.com

ElleDontTell · Jan 30, 2024

Thank you for all your dedication in helping me resolve this! I will perform a clean install tomorrow because it's getting really late here. I will update as soon as I can.

x BlueRobot · Jan 30, 2024

zbook said:
It will be easiest to clean install then:

You can just remove Norton manually...

FRST Registry Search
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Copy and paste BHDrvx64;BHDrvx64.sys into the Search box and click the Search Registry button.
4. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.

zbook · Jan 30, 2024

Ok

The next steps should have fewer confounding problems:

a) scannow: manifest is damaged

b) disabled recovery partition

c) norton

To monitor the computer for malfunctioning hardware it will be best to start with a clean install.

x BlueRobot · Jan 30, 2024

zbook said:
a) scannow: manifest is damaged

This can easily be repaired without much difficulty and will not cause any BSODs.

zbook said:
b) disabled recovery partition

You can enable this again using reagent from the command line, using:

Code:

reagentc /enable

zbook said:
c) norton

This can very easily be removed using FRST once the user has provided a copy of their registry search.

zbook said:
To monitor the computer for malfunctioning hardware

All the crashes have almost been identical, at the moment, it seems that the most likely culprit is Norton.

zbook · Jan 30, 2024

All of the confounding problems may be able to be fixed one at a time.

NONE of these problems should be present on a 3 day installation.

The most efficient method to address these confounding problems is to start with a clean install.

x BlueRobot · Jan 30, 2024

zbook said:
All of the confounding problems may be able to be fixed one at a time.

Correction: all the problems you mentioned can be fixed; you just don't know to fix them which is why you want to proceed with the clean installation route.

zbook · Jan 31, 2024

x BlueRobot said:
you just don't know to fix them

The intra thread conflicts / attacks and insult in x BlueRobot posts are unwelcome in our forum.

The steps in post #28 are unlikely to fix all four problems after the new installation.

Missing the big picture by going after some of the minor problems would consume or waste time.

It's best to read the opening post and the collected files.

Starting with a clean install removes some of the known problems and possibly other confounding problems.

Then rule in / rule out malfunctioning hardware.

x BlueRobot · Jan 31, 2024

zbook said:
The steps in post #28 are unlikely to fix all four problems after the new installation.

I haven't even posted my actual fix proposals yet, not sure how you can say with such confidence that they won't work?

1) Corrupted / Missing Manifest: This can easily be resolved by getting a good copy of the .manifest file and then replacing it using SFCFix in the %systemroot%\WinSxS\Manifests directory. You can do this manually but I wouldn't recommend it.

2) Recovery Partition / Win RE: This isn't really a problem since many people do not want a recovery partition but it is resolvable.

3) Norton Remnants: You can easily remove these remnants using standard commands which I've done many times in the past. It's easier to execute those commands via FRST to overcome any permissions issues and far easier than giving the user a list of commands.

zbook said:
Missing the big picture by going after some of the minor problems would consume or waste time.

You were quite adamant about removing Norton until you weren't able to do so via conventional means. It is also notorious for causing problems and is even highlighted as one of the most likely culprits in one of the dump files.

zbook said:
Starting with a clean install removes some of the known problems

The "known problems" being the ones which I've mentioned above and can be easily resolved without going through a clean install.

PenPusher · Jan 31, 2024

is the OP is using slots 1+3, the OP needs to place the memory into slots 2+4? as stated in the manual.
I had no end of trouble getting DDR5 to run without BSoD all the time, run at manual settings (not any XMP profile!) on lowest freq until stable, in my case a new/later Asus Bios eventually solved it.
This was a new build for a friend. Runs ok until you booted into Windows/installing :grrr:

ElleDontTell · Jan 31, 2024

Hi!
So I have just re installed windows 11 and so far so good. 0 BDOS and even with the drivers I have so far all seems to be working! I will try to run some stuff as soon as everything is downloaded that triggered BDOS before but finally I have hope again! I will update when I have done the tests. Thank you again, you have been amazing!

ElleDontTell · Jan 31, 2024

Ok so now it's back to BDOS worse than ever, can't even get into windows. Will update when I can. Not even safe mode is safe

zbook · Jan 31, 2024

Please remove one of the RAM modules > monitor > test the second RAM module in the same DIMM.

Take a picture of one or both RAM modules > post images or share links.

glasskuter · Feb 1, 2024

I don't have horse in this race but I just noticed something that might be pertinent so thought I'd throw it in for good measure. At 1:24 you posted you did a clean install and all was well.
Then at 2:53 you posted BSODs had started and you couldn't get into Windows. That means in roughly an hour and a half something happened. I would be looking at 2 things before looking toward hardware (which of course is always a possibility)...Maybe it's something you installed during that time (app or driver) OR Windows update could well have installed an incompatible driver update. I would suspect the latter.

Regarding driver updates, one of the first things many of us here do after a clean install is to disable including drivers with windows update. That way, we can manage our own drivers manually or use an an OEM or manufacturer app to deal with drivers.

Something to consider.

Enable or Disable Include Drivers with Windows Updates in Windows 11 Tutorial

This tutorial will show you how to enable or disable including drivers with Windows Updates in Windows 10 and Windows 11. Windows Update will include drivers when available in Windows 11 by default. You can enable the Do not include drivers with Windows Updates policy to not include drivers...

www.elevenforum.com

ElleDontTell · Feb 4, 2024

Hi, I have had some friends over this weekend so I haven't been able to work on the computer but now I can't do anything. I got BDOS before I could even log onto windows so I decided to try to re install but it doesn't work. I made a secure erase on the SSD reformated and still I get BDOS every time I try re-installing. I don't know what to do anymore if I can't even install it again I am back to square one....

zbook · Feb 4, 2024

Please update the progress with post #36.

The clean install problems were additional support for malfunctioning hardware.

ElleDontTell · Feb 4, 2024

Yeah, do you just want me to take some pics on my actual ram in my pc? I did switch them and try restart nothing worked differently still BDOS but I'll give you some pictures if that helps