Sudden BSOD after 2 years with Windows 11 - DRIVER NOT LESS OR EQUAL, netio.sys


jessewilliams56

Autism Awareness - Blessed
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Posts
194
Location
Pell City, Alabama USA
OS
Windows 11 Home 64-bit
My HP Laptop has not been performing well in the last month or two. I have been noticing a decrease in performance and I have also noticed the battery has been draining rather quickly lately.

The BSOD blue screen said DRIVER_NOT_LESS_OR_EQUAL and netio.sys. I googled all of this, and supposedly it could be related to the drivers being outdated (such as maybe the network drivers), bios, or my antivirus interfering with one of the drivers. Also, I read where it could be a problem with the system memory.

I tried updating my network adapter driver, and it said in Device Manager, that it is using most current updated driver. I also read to run a scan to repair the image of the laptop.

I would appreciate it if someone would tell me what I need to do from here. Attached is the link to the rBSOD report from the log collector.

2-26-24 BSOD - Jesse's Laptop
 
Windows Build/Version
23H2/22631.3155

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Manufacturer/Model
    HP Laptop -15-ef1079nr & HP All-in-One 24-df1370 Bundle PC
    CPU
    AMD Ryzen 3 & 11th Gen Intel Core i5-1135G7
    Motherboard
    HP 8706 (FP5) & HP 87F3 (ROW)
    Memory
    8 GB & 8 GB
    Graphics Card(s)
    AMD Radeon Graphics & Integrated Intel Iris X Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    AMD Radeon Graphics Monitor & FHD Diagonal Touchscreen
    Screen Resolution
    1366x768 & 1920x1080
    Hard Drives
    SK Hynix BC511 HFM256GDJTNI-82A0A (SSD) & 512 GB PCIe® NVMe™ M.2 (SSD)
    Keyboard
    HP Slim Keyboard
    Mouse
    Logitech Wireless & HP Wireless
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
  • Operating System
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim Desktop - S01-pF1013w
    CPU
    Intel Celeron G5900
    Motherboard
    8768 A (SMVB)
    Memory
    8 GB
    Graphics card(s)
    Intel UHD Graphics 610
    Sound Card
    Intel(R) Display Audio
    Monitor(s) Displays
    HP 23es 23-inch Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB 7200 rpm SATA HDD
    Mouse
    HP 230 Wireless Mouse
    Keyboard
    HP 230 Wireless Keyboard
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
1) Please run the V2 log collector instead of the DM log collector.



2) Uninstall Bitdefender > make sure that Microsoft defender is on





3) Uninstall or uninstall and reinstall netfilter.



4) Also run the McAfee uninstall tool:





Code:
bddci.sys    Thu Jul 13 23:30:08 2023 (64B0EB70)

Code:
netfilter2.sys Fri Jul 15 07:48:22 2022 (62D17E36)
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
1) There is no such thing as outdated drivers. There may be driver releases more current than what you have installed, but they are optional, not mandatory. Whenever you see the term "outdated drivers", find another site on which you should depend.

2) If you've only had the one BSOD, I suggest you don't worry about it. If it starts to happen more frequently, then it's an issue. I'd be more concerned with the other problems you are talking about. Specifically, please define "decrease in performance". EXACTLY what have you been noticing that doesn't seem right?
 

My Computer

System One

  • OS
    W10, W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop
Having remnants or more of two third-party security products is of great concern and should be dealt with using the makers uninstallers, listed above. Without them clashing or triggering BSODs, you may find that performance has picked up a little.
 

My Computer

System One

  • OS
    Win11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self built.
    CPU
    i3-10100F.
    Motherboard
    ASRock ITX.
    Memory
    Crucial 2x16GB @2666Mhz.
    Graphics Card(s)
    1060 6GB.
    Sound Card
    Onboard.
    Monitor(s) Displays
    1-3x Dell IPS 24"
    Screen Resolution
    1200p.
    Hard Drives
    1TB M2.
    PSU
    Lian Li 750w Gold SFX.
    Case
    El Cheapo white ITX with a handle on top!
    Cooling
    Air.
    Keyboard
    TKL mech.
    Mouse
    Small Razer.
    Internet Speed
    Not much, ~16/2.
    Browser
    Pale Moon, currently AVX build, plus others.
    Antivirus
    ESET Multi-Device Security Pack.
1) There is no such thing as outdated drivers. There may be driver releases more current than what you have installed, but they are optional, not mandatory. Whenever you see the term "outdated drivers", find another site on which you should depend.

2) If you've only had the one BSOD, I suggest you don't worry about it. If it starts to happen more frequently, then it's an issue. I'd be more concerned with the other problems you are talking about. Specifically, please define "decrease in performance". EXACTLY what have you been noticing that doesn't seem right?
@allan: It had the BSOD twice. What I mean by a decrease in performance is that I have noticed the Laptop going slower than usual and just overall not acting right as it should.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Manufacturer/Model
    HP Laptop -15-ef1079nr & HP All-in-One 24-df1370 Bundle PC
    CPU
    AMD Ryzen 3 & 11th Gen Intel Core i5-1135G7
    Motherboard
    HP 8706 (FP5) & HP 87F3 (ROW)
    Memory
    8 GB & 8 GB
    Graphics Card(s)
    AMD Radeon Graphics & Integrated Intel Iris X Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    AMD Radeon Graphics Monitor & FHD Diagonal Touchscreen
    Screen Resolution
    1366x768 & 1920x1080
    Hard Drives
    SK Hynix BC511 HFM256GDJTNI-82A0A (SSD) & 512 GB PCIe® NVMe™ M.2 (SSD)
    Keyboard
    HP Slim Keyboard
    Mouse
    Logitech Wireless & HP Wireless
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
  • Operating System
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim Desktop - S01-pF1013w
    CPU
    Intel Celeron G5900
    Motherboard
    8768 A (SMVB)
    Memory
    8 GB
    Graphics card(s)
    Intel UHD Graphics 610
    Sound Card
    Intel(R) Display Audio
    Monitor(s) Displays
    HP 23es 23-inch Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB 7200 rpm SATA HDD
    Mouse
    HP 230 Wireless Mouse
    Keyboard
    HP 230 Wireless Keyboard
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
Having remnants or more of two third-party security products is of great concern and should be dealt with using the makers uninstallers, listed above. Without them clashing or triggering BSODs, you may find that performance has picked up a little.
@satrow: I ran the tool, RevoUninstaller to remove the old antivirus, which was McAfee. I am not sure why there would be remnants remaining as they were supposed to be removed with a restart which has already happened. Should have run the McAfee removal tool, instead?
 

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Manufacturer/Model
    HP Laptop -15-ef1079nr & HP All-in-One 24-df1370 Bundle PC
    CPU
    AMD Ryzen 3 & 11th Gen Intel Core i5-1135G7
    Motherboard
    HP 8706 (FP5) & HP 87F3 (ROW)
    Memory
    8 GB & 8 GB
    Graphics Card(s)
    AMD Radeon Graphics & Integrated Intel Iris X Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    AMD Radeon Graphics Monitor & FHD Diagonal Touchscreen
    Screen Resolution
    1366x768 & 1920x1080
    Hard Drives
    SK Hynix BC511 HFM256GDJTNI-82A0A (SSD) & 512 GB PCIe® NVMe™ M.2 (SSD)
    Keyboard
    HP Slim Keyboard
    Mouse
    Logitech Wireless & HP Wireless
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
  • Operating System
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim Desktop - S01-pF1013w
    CPU
    Intel Celeron G5900
    Motherboard
    8768 A (SMVB)
    Memory
    8 GB
    Graphics card(s)
    Intel UHD Graphics 610
    Sound Card
    Intel(R) Display Audio
    Monitor(s) Displays
    HP 23es 23-inch Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB 7200 rpm SATA HDD
    Mouse
    HP 230 Wireless Mouse
    Keyboard
    HP 230 Wireless Keyboard
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
Jesse - thanks for the response. Can you please provide examples of what you mean when you say the laptop is "going slower than usual" and "not acting as it should"? Specifics please. The more precise the details you provide, the better support / advice we can provide in return.
 

My Computer

System One

  • OS
    W10, W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop
@satrow: I ran the tool, RevoUninstaller to remove the old antivirus, which was McAfee. I am not sure why there would be remnants remaining as they were supposed to be removed with a restart which has already happened. Should have run the McAfee removal tool, instead?
You should have run both the Bitdefender and McAfee uninstallers, preferably rebooting after each one, then I would suggest a quick check of loaded drivers with DriverView DriverView: Loaded Windows Drivers List

With this tool you'll need to set it to ignore MS drivers and you should get something like this: DriverView.png

You could go a step further and check for extraneous or 'uninstalled' .dlls and others loaded with eg. Explorer and your browsers (I once had an MS .dll from an uninstalled Messenger hooked into Explorer, browsers +more which played a part in crashing various Apps and triggered a BSOD before I decided to look for the cause). Let's look at the DriverView results first.
 

My Computer

System One

  • OS
    Win11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self built.
    CPU
    i3-10100F.
    Motherboard
    ASRock ITX.
    Memory
    Crucial 2x16GB @2666Mhz.
    Graphics Card(s)
    1060 6GB.
    Sound Card
    Onboard.
    Monitor(s) Displays
    1-3x Dell IPS 24"
    Screen Resolution
    1200p.
    Hard Drives
    1TB M2.
    PSU
    Lian Li 750w Gold SFX.
    Case
    El Cheapo white ITX with a handle on top!
    Cooling
    Air.
    Keyboard
    TKL mech.
    Mouse
    Small Razer.
    Internet Speed
    Not much, ~16/2.
    Browser
    Pale Moon, currently AVX build, plus others.
    Antivirus
    ESET Multi-Device Security Pack.
When available post a V2 log collector share link.





netfilter2 netfilter2 c:\windows\system32\drivers\netfilter2.sys

bddci BdDci Service c:\windows\system32\drivers\bddci.sys


Code:
Event[37659]
  Log Name: System
  Source: Service Control Manager
  Date: 2024-02-20T06:01:38.3090000Z
  Event ID: 7045
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic,
  User: S-1-5-21-1500235306-1040275717-3566423979-1011
  User Name: JESSE-LAPTOP\jesse_ilu1nfe
  Computer: Jesse-Laptop
  Description:
A service was installed in the system.

Service Name:  McAfee Software Update
Service File Name:  "C:\Program Files\McAfee\WPS\1.11.279.1\mc-update.exe" /runservice
Service Type:  user mode service
Service Start Type:  demand start
Service Account:  LocalSystem


Code:
Event[38245]
  Log Name: System
  Source: Service Control Manager
  Date: 2024-02-21T22:50:02.0270000Z
  Event ID: 7040
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic,
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jesse-Laptop
  Description:
The start type of the McAfee Framework Host service was changed from auto start to disabled.

Event[38246]
  Log Name: System
  Source: Service Control Manager
  Date: 2024-02-21T22:50:04.1380000Z
  Event ID: 7040
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic,
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jesse-Laptop
  Description:
The start type of the McAfee Maintenance Service service was changed from auto start to disabled.

Event[38247]
  Log Name: System
  Source: Service Control Manager
  Date: 2024-02-21T22:50:04.1380000Z
  Event ID: 7024
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Jesse-Laptop
  Description:
The McAfee Maintenance Service service terminated with the following service-specific error:
The specified module could not be found.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
1) Please run the V2 log collector instead of the DM log collector.



2) Uninstall Bitdefender > make sure that Microsoft defender is on





3) Uninstall or uninstall and reinstall netfilter.



4) Also run the McAfee uninstall tool:





Code:
bddci.sys    Thu Jul 13 23:30:08 2023 (64B0EB70)

Code:
netfilter2.sys Fri Jul 15 07:48:22 2022 (62D17E36)
@zbook
 

Attachments

  • JESSE-LAPTOP-(2024-02-26_12-00-01).zip
    1.7 MB · Views: 2

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Manufacturer/Model
    HP Laptop -15-ef1079nr & HP All-in-One 24-df1370 Bundle PC
    CPU
    AMD Ryzen 3 & 11th Gen Intel Core i5-1135G7
    Motherboard
    HP 8706 (FP5) & HP 87F3 (ROW)
    Memory
    8 GB & 8 GB
    Graphics Card(s)
    AMD Radeon Graphics & Integrated Intel Iris X Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    AMD Radeon Graphics Monitor & FHD Diagonal Touchscreen
    Screen Resolution
    1366x768 & 1920x1080
    Hard Drives
    SK Hynix BC511 HFM256GDJTNI-82A0A (SSD) & 512 GB PCIe® NVMe™ M.2 (SSD)
    Keyboard
    HP Slim Keyboard
    Mouse
    Logitech Wireless & HP Wireless
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
  • Operating System
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim Desktop - S01-pF1013w
    CPU
    Intel Celeron G5900
    Motherboard
    8768 A (SMVB)
    Memory
    8 GB
    Graphics card(s)
    Intel UHD Graphics 610
    Sound Card
    Intel(R) Display Audio
    Monitor(s) Displays
    HP 23es 23-inch Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB 7200 rpm SATA HDD
    Mouse
    HP 230 Wireless Mouse
    Keyboard
    HP 230 Wireless Keyboard
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
@zbook: What is netfilter and where do I uninstall it from?
 

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Manufacturer/Model
    HP Laptop -15-ef1079nr & HP All-in-One 24-df1370 Bundle PC
    CPU
    AMD Ryzen 3 & 11th Gen Intel Core i5-1135G7
    Motherboard
    HP 8706 (FP5) & HP 87F3 (ROW)
    Memory
    8 GB & 8 GB
    Graphics Card(s)
    AMD Radeon Graphics & Integrated Intel Iris X Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    AMD Radeon Graphics Monitor & FHD Diagonal Touchscreen
    Screen Resolution
    1366x768 & 1920x1080
    Hard Drives
    SK Hynix BC511 HFM256GDJTNI-82A0A (SSD) & 512 GB PCIe® NVMe™ M.2 (SSD)
    Keyboard
    HP Slim Keyboard
    Mouse
    Logitech Wireless & HP Wireless
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
  • Operating System
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim Desktop - S01-pF1013w
    CPU
    Intel Celeron G5900
    Motherboard
    8768 A (SMVB)
    Memory
    8 GB
    Graphics card(s)
    Intel UHD Graphics 610
    Sound Card
    Intel(R) Display Audio
    Monitor(s) Displays
    HP 23es 23-inch Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB 7200 rpm SATA HDD
    Mouse
    HP 230 Wireless Mouse
    Keyboard
    HP 230 Wireless Keyboard
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
Jesse - thanks for the response. Can you please provide examples of what you mean when you say the laptop is "going slower than usual" and "not acting as it should"? Specifics please. The more precise the details you provide, the better support / advice we can provide in return.
@allan: What I mean by that is that it slower when using Microsoft Edge, I am seeing some system hang ups and freezes that don't last for long, but still happen. When the system hang ups were happening yesterday, shortly after is when it had the BSOD. Aside from this, the battery life is not as good as it once was. It is losing a charge quicker than usual.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Manufacturer/Model
    HP Laptop -15-ef1079nr & HP All-in-One 24-df1370 Bundle PC
    CPU
    AMD Ryzen 3 & 11th Gen Intel Core i5-1135G7
    Motherboard
    HP 8706 (FP5) & HP 87F3 (ROW)
    Memory
    8 GB & 8 GB
    Graphics Card(s)
    AMD Radeon Graphics & Integrated Intel Iris X Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    AMD Radeon Graphics Monitor & FHD Diagonal Touchscreen
    Screen Resolution
    1366x768 & 1920x1080
    Hard Drives
    SK Hynix BC511 HFM256GDJTNI-82A0A (SSD) & 512 GB PCIe® NVMe™ M.2 (SSD)
    Keyboard
    HP Slim Keyboard
    Mouse
    Logitech Wireless & HP Wireless
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
  • Operating System
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim Desktop - S01-pF1013w
    CPU
    Intel Celeron G5900
    Motherboard
    8768 A (SMVB)
    Memory
    8 GB
    Graphics card(s)
    Intel UHD Graphics 610
    Sound Card
    Intel(R) Display Audio
    Monitor(s) Displays
    HP 23es 23-inch Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB 7200 rpm SATA HDD
    Mouse
    HP 230 Wireless Mouse
    Keyboard
    HP 230 Wireless Keyboard
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
You should have run both the Bitdefender and McAfee uninstallers, preferably rebooting after each one, then I would suggest a quick check of loaded drivers with DriverView DriverView: Loaded Windows Drivers List

With this tool you'll need to set it to ignore MS drivers and you should get something like this: View attachment 88329

You could go a step further and check for extraneous or 'uninstalled' .dlls and others loaded with eg. Explorer and your browsers (I once had an MS .dll from an uninstalled Messenger hooked into Explorer, browsers +more which played a part in crashing various Apps and triggered a BSOD before I decided to look for the cause). Let's look at the DriverView results first.
@satrow: I will run this and see. Thank you!
 

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Manufacturer/Model
    HP Laptop -15-ef1079nr & HP All-in-One 24-df1370 Bundle PC
    CPU
    AMD Ryzen 3 & 11th Gen Intel Core i5-1135G7
    Motherboard
    HP 8706 (FP5) & HP 87F3 (ROW)
    Memory
    8 GB & 8 GB
    Graphics Card(s)
    AMD Radeon Graphics & Integrated Intel Iris X Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    AMD Radeon Graphics Monitor & FHD Diagonal Touchscreen
    Screen Resolution
    1366x768 & 1920x1080
    Hard Drives
    SK Hynix BC511 HFM256GDJTNI-82A0A (SSD) & 512 GB PCIe® NVMe™ M.2 (SSD)
    Keyboard
    HP Slim Keyboard
    Mouse
    Logitech Wireless & HP Wireless
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
  • Operating System
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim Desktop - S01-pF1013w
    CPU
    Intel Celeron G5900
    Motherboard
    8768 A (SMVB)
    Memory
    8 GB
    Graphics card(s)
    Intel UHD Graphics 610
    Sound Card
    Intel(R) Display Audio
    Monitor(s) Displays
    HP 23es 23-inch Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB 7200 rpm SATA HDD
    Mouse
    HP 230 Wireless Mouse
    Keyboard
    HP 230 Wireless Keyboard
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)

Attachments

  • Jesse's Desktop - DriverView.png
    Jesse's Desktop - DriverView.png
    28.7 KB · Views: 1

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Manufacturer/Model
    HP Laptop -15-ef1079nr & HP All-in-One 24-df1370 Bundle PC
    CPU
    AMD Ryzen 3 & 11th Gen Intel Core i5-1135G7
    Motherboard
    HP 8706 (FP5) & HP 87F3 (ROW)
    Memory
    8 GB & 8 GB
    Graphics Card(s)
    AMD Radeon Graphics & Integrated Intel Iris X Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    AMD Radeon Graphics Monitor & FHD Diagonal Touchscreen
    Screen Resolution
    1366x768 & 1920x1080
    Hard Drives
    SK Hynix BC511 HFM256GDJTNI-82A0A (SSD) & 512 GB PCIe® NVMe™ M.2 (SSD)
    Keyboard
    HP Slim Keyboard
    Mouse
    Logitech Wireless & HP Wireless
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
  • Operating System
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim Desktop - S01-pF1013w
    CPU
    Intel Celeron G5900
    Motherboard
    8768 A (SMVB)
    Memory
    8 GB
    Graphics card(s)
    Intel UHD Graphics 610
    Sound Card
    Intel(R) Display Audio
    Monitor(s) Displays
    HP 23es 23-inch Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB 7200 rpm SATA HDD
    Mouse
    HP 230 Wireless Mouse
    Keyboard
    HP 230 Wireless Keyboard
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
@allan: What I mean by that is that it slower when using Microsoft Edge, I am seeing some system hang ups and freezes that don't last for long, but still happen. When the system hang ups were happening yesterday, shortly after is when it had the BSOD. Aside from this, the battery life is not as good as it once was. It is losing a charge quicker than usual.

If the issue is while browsing, it is likely either a network or isp issue. It has nothing to do with Windows. This is why I wanted a specific description of the problem - many people say the computer is slow when they mean browsing is slow or hangs up.
 

My Computer

System One

  • OS
    W10, W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop
@zbook: What is netfilter and where do I uninstall it from?
Had you already completed post #2 , step #3?






Run Tuneup plus > post a share link








Update these HP software:



 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Had you already completed post #2 , step #3?






Run Tuneup plus > post a share link








Update these HP software:



I have done #2 but I wasn't sure how to remove netfilter.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Manufacturer/Model
    HP Laptop -15-ef1079nr & HP All-in-One 24-df1370 Bundle PC
    CPU
    AMD Ryzen 3 & 11th Gen Intel Core i5-1135G7
    Motherboard
    HP 8706 (FP5) & HP 87F3 (ROW)
    Memory
    8 GB & 8 GB
    Graphics Card(s)
    AMD Radeon Graphics & Integrated Intel Iris X Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    AMD Radeon Graphics Monitor & FHD Diagonal Touchscreen
    Screen Resolution
    1366x768 & 1920x1080
    Hard Drives
    SK Hynix BC511 HFM256GDJTNI-82A0A (SSD) & 512 GB PCIe® NVMe™ M.2 (SSD)
    Keyboard
    HP Slim Keyboard
    Mouse
    Logitech Wireless & HP Wireless
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
  • Operating System
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim Desktop - S01-pF1013w
    CPU
    Intel Celeron G5900
    Motherboard
    8768 A (SMVB)
    Memory
    8 GB
    Graphics card(s)
    Intel UHD Graphics 610
    Sound Card
    Intel(R) Display Audio
    Monitor(s) Displays
    HP 23es 23-inch Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB 7200 rpm SATA HDD
    Mouse
    HP 230 Wireless Mouse
    Keyboard
    HP 230 Wireless Keyboard
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
Download and install: voidtools

Search for: c:\windows\system32\drivers\netfilter2.sys



Uninstall: Fing 3.6.1 3.6.1 Fing Ltd

Reinstall it as needed. (there were many application crashes)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Win11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self built.
    CPU
    i3-10100F.
    Motherboard
    ASRock ITX.
    Memory
    Crucial 2x16GB @2666Mhz.
    Graphics Card(s)
    1060 6GB.
    Sound Card
    Onboard.
    Monitor(s) Displays
    1-3x Dell IPS 24"
    Screen Resolution
    1200p.
    Hard Drives
    1TB M2.
    PSU
    Lian Li 750w Gold SFX.
    Case
    El Cheapo white ITX with a handle on top!
    Cooling
    Air.
    Keyboard
    TKL mech.
    Mouse
    Small Razer.
    Internet Speed
    Not much, ~16/2.
    Browser
    Pale Moon, currently AVX build, plus others.
    Antivirus
    ESET Multi-Device Security Pack.
So I followed the link from post #16. There was a tool by the name of Outbyte Driver Updater that scanned for outdated drivers and tweaks that needed to be corrected to the computer. There were 32 outdated drivers and 7 recommended device tweaks found.

Attached are the screenshots with what needs updated and tweaked.
 

Attachments

  • Outbyte Driver Updater 7.png
    Outbyte Driver Updater 7.png
    14.8 KB · Views: 1
  • Outbyte Driver Updater 6.png
    Outbyte Driver Updater 6.png
    12.3 KB · Views: 1
  • Outbyte Driver Updater 4.png
    Outbyte Driver Updater 4.png
    15.7 KB · Views: 1
  • Outbyte Driver Updater 5.png
    Outbyte Driver Updater 5.png
    17.1 KB · Views: 1
  • Outbyte Driver Updater 3.png
    Outbyte Driver Updater 3.png
    17.3 KB · Views: 1
  • Outbyte Driver Updater 2.png
    Outbyte Driver Updater 2.png
    20.3 KB · Views: 1
  • Outbyte Driver Updater 1.png
    Outbyte Driver Updater 1.png
    22.5 KB · Views: 1

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Manufacturer/Model
    HP Laptop -15-ef1079nr & HP All-in-One 24-df1370 Bundle PC
    CPU
    AMD Ryzen 3 & 11th Gen Intel Core i5-1135G7
    Motherboard
    HP 8706 (FP5) & HP 87F3 (ROW)
    Memory
    8 GB & 8 GB
    Graphics Card(s)
    AMD Radeon Graphics & Integrated Intel Iris X Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    AMD Radeon Graphics Monitor & FHD Diagonal Touchscreen
    Screen Resolution
    1366x768 & 1920x1080
    Hard Drives
    SK Hynix BC511 HFM256GDJTNI-82A0A (SSD) & 512 GB PCIe® NVMe™ M.2 (SSD)
    Keyboard
    HP Slim Keyboard
    Mouse
    Logitech Wireless & HP Wireless
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
  • Operating System
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim Desktop - S01-pF1013w
    CPU
    Intel Celeron G5900
    Motherboard
    8768 A (SMVB)
    Memory
    8 GB
    Graphics card(s)
    Intel UHD Graphics 610
    Sound Card
    Intel(R) Display Audio
    Monitor(s) Displays
    HP 23es 23-inch Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB 7200 rpm SATA HDD
    Mouse
    HP 230 Wireless Mouse
    Keyboard
    HP 230 Wireless Keyboard
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)

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