Solved sudden computer crashes


zqchri

Active member
Member
Local time
8:24 PM
Posts
162
OS
Microsoft Windows 11 Home
hi hi, i have had some issues with my computer at times, where it would randomly freeze and the audio would start looping, and i wouldnt be able to do anything but hold down my power button and turn it on again. now i have done a little digging, and (atleast in the recent crashes) the only error close to the shut down would be "The hypervisor did not enable mitigations for side channel vulnerabilities for virtual machines because HyperThreading is enabled. To enable mitigations for virtual machines, disable HyperThreading." there is a similar reddit post seeming to have this issue ( ) and they suggest to turn off core isolation to solve the issue, but im still a bit wary off that and was wondering if there was anything else i could do? thanks
to note i dont think i have any other vms enabled
 
Windows Build/Version
Version 23H2 (Build 22631.3880)

My Computer

System One

  • OS
    Microsoft Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    MSI Raiders GE68HX 13VF
    CPU
    13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz
    Motherboard
    MS-15M2 REV:1.0
    Memory
    Max 64GB Up to DDR5-5600
    Graphics Card(s)
    Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6
    Sound Card
    Realtek(R) Audio, Intel Smart Sound
    Monitor(s) Displays
    144 hz, 8-bit
    Screen Resolution
    1920 x 1200
    Hard Drives
    NVMe Micron 2400
    PSU
    4-Cell 99.9 Battery (Whr)
    Keyboard
    Per-Key RGB Keyboard by SteelSeries
    Browser
    Google
    Other Info
    i got it around nov 2023, first laptop ever.
Welcome to the forum.
The first thing one should try with explorer freezes is a clean boot. If it doesn't happen in clean boot you have some software causing the problem. The only thing is, depending on how often it's happening may not make clean boot a feasible option..
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.4037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

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