The Network Connections window fails to open after the system has been idle for some time


F

flick

Member
Local time
1:31 PM
Posts
59
OS
11
This issue occurs occasionally after the system wakes from sleep. The Network Connections window fails to open, and more importantly, the system is unable to reconnect to the internet. At first I thought it was vpn issue, as I have that running. Though for the purpose of testing, disabling didn't help. The only effective workaround so far is to restart the laptop. it starts working fine, even coming in and out of sleep, it works.

I have seen this happen with usb Ethernet Adapter and Wifi

I’ve included a brief clip illustrating the problem in action. I'm trying to figure out what might be causing this issue
 
Windows Build/Version
26100.4652 | 24HS

Attachments

Last edited:

My Computer

System One

  • OS
    11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Thinkpad X1C
    CPU
    155H
    Memory
    32GB
    Graphics Card(s)
    Intel Graphics; NPU, Integrated
    Hard Drives
    256GB SSD
    Antivirus
    WD
The next time it happens, rather than first restarting would you check if signing out and back in brings it back. Then you can restart if it doesn't.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.4652
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26100.4061
I tried signing out and back in, but it didn't work.
 

My Computer

System One

  • OS
    11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Thinkpad X1C
    CPU
    155H
    Memory
    32GB
    Graphics Card(s)
    Intel Graphics; NPU, Integrated
    Hard Drives
    256GB SSD
    Antivirus
    WD
do you have fast start up enabled
if so please disable fast start up

control panel > power options
left menu 'change what the power buttons do'

within this window you can change the 'fast start up' option
a restart will be required. then try your system from sleep.

best of luck, Steve ..
 

My Computers

System One System Two

  • OS
    Fedora SilverBlue Win 11 24H2 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Vivaldi & Thunderbird
    Antivirus
    AVG Internet Security
    Other Info
    Mainly Open Source Software
  • Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Vivaldi
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
The option might be disabled, not seeing in the Control Panel\..Power Options\System Settings
 

Attachments

  • explorer_rScaVUwnon.webp
    explorer_rScaVUwnon.webp
    39.3 KB · Views: 1
  • regedit_2w0b9jeGes.webp
    regedit_2w0b9jeGes.webp
    56.7 KB · Views: 1

My Computer

System One

  • OS
    11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Thinkpad X1C
    CPU
    155H
    Memory
    32GB
    Graphics Card(s)
    Intel Graphics; NPU, Integrated
    Hard Drives
    256GB SSD
    Antivirus
    WD
everything is alright there as far as i can see.

have you tried setting the network connection to static addressing
settings > network and internet
then your connection type ethernet or wifi

try a static connection and see if that gives any improvement.
best of luck, Steve ..
 

My Computers

System One System Two

  • OS
    Fedora SilverBlue Win 11 24H2 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Vivaldi & Thunderbird
    Antivirus
    AVG Internet Security
    Other Info
    Mainly Open Source Software
  • Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Vivaldi
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
I'll try it out and see if it improves or changes anything
 

My Computer

System One

  • OS
    11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Thinkpad X1C
    CPU
    155H
    Memory
    32GB
    Graphics Card(s)
    Intel Graphics; NPU, Integrated
    Hard Drives
    256GB SSD
    Antivirus
    WD
Unfortunately, that didn’t resolve the issue, the same behavior continues. In such cases, could Starting/Stopping the relevant network services could be a viable option to quick fix?

I’ve tried accessing the Network Settings through multiple methods (Control Panel, ncpa.cpl, Settings, etc.), but in all cases, the window either fails to load or becomes unresponsive ( from prior opened network windows). While I don't expect any errors or didn't see anything particularly stand out in the Event Viewer around the time of the issue.

Can ProcMon help identify the root cause of the issue, or provide any meaningful clues?
 

Attachments

  • mmc_GHFkikkYUb.webp
    mmc_GHFkikkYUb.webp
    34.3 KB · Views: 1

My Computer

System One

  • OS
    11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Thinkpad X1C
    CPU
    155H
    Memory
    32GB
    Graphics Card(s)
    Intel Graphics; NPU, Integrated
    Hard Drives
    256GB SSD
    Antivirus
    WD
I don't know if this will help, but worth trying:

Go into Device Manager and open the properties for the network adapter. If there is a Power Management tab, select it and try unchecking the option "Allow the computer to turn off this device to save power".
 

My Computers

System One System Two

  • OS
    Win11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-built
    CPU
    Intel i7 11700K
    Motherboard
    ASUS Prime Z590-A MB
    Memory
    64GB (Waiting for warranty replacement of another 64GB for 128GB total)
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe SSD
    1 x 2TB NVMe SSD
    1 x 4TB NVMe SSD
    3 x 512GB 2.5" SSD
    1 x 4TB 2.5" SSD
    5 x 8TB Seagate Barracuda HDD
    PSU
    Corsair HX850i
    Case
    Corsair iCUE RGB 5000X mid tower case
    Cooling
    Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Home Computer Specifications, Configuration, and Usage Notes General Specifications ASUS Prime Z590-A motherboard, serial number M1M0KC222467ARP Intel Core i7-11700K CPU (11th Gen Rocket Lake / LGA 1200 Socket) 128GB Crucial Ballistix RGB DDR4 3200 MHz DRAM (4 x 32GB) Corsair iCUE RGB 5000X mid tower case Noctua NH-D15 chromax.black CPU cooler Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Corsair LL-120 RGB Fans (Qty. 3)
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    The five 8TB drives and three 512GB SSDs are part of a DrivePool using StableBit DrivePool software. The three SSDs are devoted purely to caching for the 8TB drives. All of the important data is stored in triplicate so that I can withstand simultaneous failure of 2 disks.

    Networking: 2.5Gbps Ethernet and WiFi 6e
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Thanks for the suggestion, but I've already ruled that out as the option is unchecked
 

My Computer

System One

  • OS
    11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Thinkpad X1C
    CPU
    155H
    Memory
    32GB
    Graphics Card(s)
    Intel Graphics; NPU, Integrated
    Hard Drives
    256GB SSD
    Antivirus
    WD
You must log in or register to reply here.

Latest Support Threads

Latest Tutorials

Back
Top Bottom