The Network Connections window fails to open after the system has been idle for some time


F

flick

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This issue occurs occasionally after the system wakes from sleep. The Network Connections window fails to open, and more importantly, the system is unable to reconnect to the internet. At first I thought it was vpn issue, as I have that running. Though for the purpose of testing, disabling didn't help. The only effective workaround so far is to restart the laptop. it starts working fine, even coming in and out of sleep, it works.

I have seen this happen with usb Ethernet Adapter and Wifi

I’ve included a brief clip illustrating the problem in action. I'm trying to figure out what might be causing this issue
 
Windows Build/Version
26100.4652 | 24HS

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The next time it happens, rather than first restarting would you check if signing out and back in brings it back. Then you can restart if it doesn't.
 

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I tried signing out and back in, but it didn't work.
 

My Computer My Computer

At a glance

11155H32GBIntel Graphics; NPU, Integrated
OS
11
Computer type
Laptop
Manufacturer/Model
Lenovo Thinkpad X1C
CPU
155H
Memory
32GB
Graphics Card(s)
Intel Graphics; NPU, Integrated
Hard Drives
256GB SSD
Antivirus
WD
do you have fast start up enabled
if so please disable fast start up

control panel > power options
left menu 'change what the power buttons do'

within this window you can change the 'fast start up' option
a restart will be required. then try your system from sleep.

best of luck, Steve ..
 

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The option might be disabled, not seeing in the Control Panel\..Power Options\System Settings
 

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My Computer My Computer

At a glance

11155H32GBIntel Graphics; NPU, Integrated
OS
11
Computer type
Laptop
Manufacturer/Model
Lenovo Thinkpad X1C
CPU
155H
Memory
32GB
Graphics Card(s)
Intel Graphics; NPU, Integrated
Hard Drives
256GB SSD
Antivirus
WD
everything is alright there as far as i can see.

have you tried setting the network connection to static addressing
settings > network and internet
then your connection type ethernet or wifi

try a static connection and see if that gives any improvement.
best of luck, Steve ..
 

My Computers My Computers

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  • At a glance

    Windows 11 HomeRyzen 7 5825u64GB DDR4 3200Ryzen 7 5825u
    OS
    Windows 11 Home
    Computer type
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    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    Realtek External 5w speaker bar.
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned C:/D: drives.
    2x 1TB USB HDD External Backup/Storage.
    all VeraCrypt encrypted.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    Dell WiFi UK extended
    Mouse
    Dell WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Vivaldi Browser/Email/Calendar
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software

  • At a glance

    Ubuntu 22.04.5 LTSi5 7200u16GB DDR4Intel
    Operating System
    Ubuntu 22.04.5 LTS
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    Laptop
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    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
I'll try it out and see if it improves or changes anything
 

My Computer My Computer

At a glance

11155H32GBIntel Graphics; NPU, Integrated
OS
11
Computer type
Laptop
Manufacturer/Model
Lenovo Thinkpad X1C
CPU
155H
Memory
32GB
Graphics Card(s)
Intel Graphics; NPU, Integrated
Hard Drives
256GB SSD
Antivirus
WD
Unfortunately, that didn’t resolve the issue, the same behavior continues. In such cases, could Starting/Stopping the relevant network services could be a viable option to quick fix?

I’ve tried accessing the Network Settings through multiple methods (Control Panel, ncpa.cpl, Settings, etc.), but in all cases, the window either fails to load or becomes unresponsive ( from prior opened network windows). While I don't expect any errors or didn't see anything particularly stand out in the Event Viewer around the time of the issue.

Can ProcMon help identify the root cause of the issue, or provide any meaningful clues?
 

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My Computer My Computer

At a glance

11155H32GBIntel Graphics; NPU, Integrated
OS
11
Computer type
Laptop
Manufacturer/Model
Lenovo Thinkpad X1C
CPU
155H
Memory
32GB
Graphics Card(s)
Intel Graphics; NPU, Integrated
Hard Drives
256GB SSD
Antivirus
WD
I don't know if this will help, but worth trying:

Go into Device Manager and open the properties for the network adapter. If there is a Power Management tab, select it and try unchecking the option "Allow the computer to turn off this device to save power".
 

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  • At a glance

    Win11 Pro 26H2 (Release Preview)Intel i7-14650HX32 GBNo GPU - Built-in Intel Graphics
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    Win11 Pro 26H2 (Release Preview)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic Matrix M5
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
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    1 x 1TB Gen 4 NVMe SSD
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    120W Power Brick
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    Corsair K70 Max RGB Magnetic Keyboard
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    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender

  • At a glance

    Win11 Pro 26H2 (Release Preview)Intel i7-1255U16 GBIntel Iris Xe Graphics
    Operating System
    Win11 Pro 26H2 (Release Preview)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
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    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    4 TB 4 x 4 NVMe SSD
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    USB-C / Thunderbolt 4 Power / Charging Using an Anker 160W Charger
    Keyboard
    Backlit, spill resistant keyboard
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    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
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    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Thanks for the suggestion, but I've already ruled that out as the option is unchecked
 

My Computer My Computer

At a glance

11155H32GBIntel Graphics; NPU, Integrated
OS
11
Computer type
Laptop
Manufacturer/Model
Lenovo Thinkpad X1C
CPU
155H
Memory
32GB
Graphics Card(s)
Intel Graphics; NPU, Integrated
Hard Drives
256GB SSD
Antivirus
WD
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