"This app can’t open" error message when starting Windows app in Windows 11 22H2

KB5023152: “This app can’t open” error message when starting a Windows app in Windows 11, version 22H2​

Windows 11 SE, version 22H2 Windows 11 Home and Pro, version 22H2 More...

Symptoms​

After running a System Restore to a previous restore point on a device that is running Windows 11, version 22H2, some Windows applications that use the MSIX Windows app package format may experience any of the following symptoms:

Note Other symptoms may also occur which are not listed here.

• An error message “This app can’t open” is displayed instead of the app starting.
• The app might have multiple entries on the Start menu.
• An app may not respond when you try to start the app.
• An I/O error may occur, followed by the app not responding, and then the app crashes.
• If you try to start the app again, the app now runs.

Some Microsoft apps that are known to experience this issue include the following:

• Notepad
• Paint
• Office
• Cortana
• Terminal

Note This list of apps is not a complete list. Any Windows applications that use the MSIX Windows app package format may experience this issue.

Workaround​

To work around this issue, do one of the following

• Try starting the app again.
• Try re-installing the app from the Windows Store.
• Try re-installing the app from the original source from which it was first installed.
• Try running Windows Update.

For more information about repairing apps and programs in Windows, see here.

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KB5023152: “This app can’t open” error message when starting a Windows app in Windows 11, version 22H2 - Microsoft Support

support.microsoft.com