Solved Toshiba Portable SSD Data Transfer Issue on HP Desktop


I
Winuser said:
like I said, as suggested. As for the write speed of the drive it is possible that the USB cable could be the cause of the problem. Hopefully it's not the drive or USB C port.
Click to expand...
I would expect it to get read/write speeds similar to what I showed in Post #16. The review I linked to showed a write speed reduction caused by thermo-throttling. Is it possible the drive is overheating?
 

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    Windows 11 Pro 25H2 (26200.6901)
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    ASUS TUF Gaming A15 (2022)
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    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
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    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
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    AMD Ryzen 7 5700X3D
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    ASUS ROG Strix B550-F Gaming WiFi II
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    G.SKILL Flare X 32GB (2x16GB) DDR4
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    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
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    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
MisterEd said:
I

I would expect it to get read/write speeds similar to what I showed in Post #16. The review I linked to showed a write speed reduction caused by thermo-throttling. Is it possible the drive is overheating?
Click to expand...
The overheating could very well be causing the problem. That's why I posted for them to check the write speed after turning off the constant power to the USB port. The drive getting hot when the computer is off is one reason why I think that there may be a problem with the USB cable.
 

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System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
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    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
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    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
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    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
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    750 Watts (62.5A)
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    PowerSpec/Lian Li ATX 205
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    Logitech K270
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    Logitech M185
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    Microsoft Edge and Firefox
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    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
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    1920x1080
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    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
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    Logitek M185
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    Windows Defender
I noticed there a setting in Magician that allows the SSD to go to sleep when idle. After the the SSD goes to sleep it should be cool to the touch.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 (26200.6901)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 990 Evo Plus (2TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2100Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 25H2 (26200.8246)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 5700X3D
    Motherboard
    ASUS ROG Strix B550-F Gaming WiFi II
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung G50D IPS 27"
    Screen Resolution
    1440p/180Hz
    Hard Drives
    SAMSUNG 990 EVO Plus (2TB] M.2 NVME SSD
    SAMSUNG 990 EVO Plus (4TB) M.2 NVME SSD
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Scythe Mugen 6
    Keyboard
    Logitech K520 (MK540 keyboard/mouse combo)
    Mouse
    Logitech M310 (MK540 keyboard/mouse combo)
    Internet Speed
    2100 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
Winuser said:
like I said, as suggested. As for the write speed of the drive it is possible that the USB cable could be the cause of the problem. Hopefully it's not the drive or USB C port.
Click to expand...
I didn’t mean that you were repeating people just that I hope the OP had turned it off. (y)
 

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    Windows 11 Pro 25H2 Build 26200.8524
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    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
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    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard thingy
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    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
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    All over the place
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    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
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    NZXT Phantom 820 Full-Tower Case
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    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
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    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
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    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
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    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
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    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
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    Windows 11 Pro 25H2 Build 26200.8524
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    Laptop
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    LENOVO Yoga 7 14IRL8 - 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
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    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
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    16GB LPDDR5 RAM
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    Intel Iris Xe Graphics Processor
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    Optimized with Dolby Atmos®
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    QHD 2880 x 1800 OLED
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    M.2 512GB
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    Defender / Malwarebytes
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    …still on a horse.
antspants said:
I didn’t mean that you were repeating people just that I hope the OP had turned it off. (y)
Click to expand...
and that they find a easy and cheap solution. :-)
 

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  • OS
    Windows 11 Pro 25H2
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    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
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    PowerSpec/Lian Li ATX 205
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    Logitech K270
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    Logitech M185
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    Microsoft Edge and Firefox
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    Webroot SecureAnywhere CE 26.1
  • Operating System
    Windows 11 Canary Channel
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    PC/Desktop
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    PowerSpec G156
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    Intel Core i5-8400 CPU @ 2.80GHz
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    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
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    1920x1080
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    Samsung 970 EVO 500GB NVMe
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    Logitek K270
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    Logitek M185
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    Windows Defender
MisterEd said:
I noticed there a setting in Magician that allows the SSD to go to sleep when idle. After the the SSD goes to sleep it should be cool to the touch.
Click to expand...
I doubt that would help because the drive is over heating when the computer is turned off.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
Apologies for the delay in responding :(.
Thanks for all the above replies.
I will look at how to tun off the sleep/charge function on Port 1 and the cable is as supplied by Samsung.
 

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP ProDesk 400 G6 Desktop Mini PC
    CPU
    Intel(R) Core(TM) i5-10500T CPU @ 2.30GHz
    Memory
    16.00 GB
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