Unable to activate


Deadpool

New member
Local time
7:30 PM
Posts
2
Location
Lancashire
OS
Windows 11
I have a Samsung RV511 which started off as a Windows 7 machine. I upgraded it to 10 a few years ago for which I had to remove the wifi card to get round the known issue of it causing failed installs.
If my memory serves me well, I had to install an older version of Win10 (21H2) because it wouldn't start up with the latest version.

Skip forward to yesterday. I decided to go for Windows 11. I decided to pop in a spare HDD in order to preserve the Win10 install, just in case.

So I've done a clean install using an ISO USB made using Rufus, avoiding the TPM checks, ticking the "I don't have a licence" box, and choosing 11 Home. All went well.
However, it refuses to activate.

I popped the Win10 HDD back in, and got the Key out of the registry. I also checked the type, and it says Retail.

Put the Win11 HDD back in and entered the Windows 10 key, which it declined, so I typed in the win7 key off the back of the machine, and as expected it didn't accept that either.

The error messages are: "We can't activate windows at this time because you don't have a valid digital licence or product key. (0x803fa067)"
"We can't activate Windows on this device at the moment. You can try activating it again later, or go to the Store to buy genuine Windows. Error code 0x803FA069"

I read about gatherosstate on 10 Forums, popped the old HDD back in, ran gatherosstate in Windows 10 and created a GenuineTicket.xml file.
Booted up windows 11 again and copied the GenuineTicket.xml file to the appropriate location. To no avail.

Have I done anything wrong, or overlooked something?
Will it work if I put the Windows 10 HDD back in and do an in-situ upgrade? Or is Windows 11 just totally incompatible with this old machine?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Samsung RV511
    CPU
    i3
    Memory
    4GB
MS will not activate a clean install of 11 using a Windows 7 key. One has to upgrade a digitally licensed Windows 10 to 11.
I strongly suggest you image the windows 10 installation first.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
What @glasskuter said, Win7 and Win8/8.1 no longer qualify for Upgrading later versions, at least for last couple three months.

I have Upgraded a few machines from Win10 to Win11 using the Bootable USB Thumb drive created by the Microsoft MCT process and making the single-file change in it but only when booted into Win10 and doing the Upgrade using setup.exe file on the USB drive, not by booting to that USB drive.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I have a Samsung RV511 which started off as a Windows 7 machine. I upgraded it to 10 a few years agoI decided to pop in a spare HDD in order to preserve the Win10 install, just in case.

So I've done a clean install using an ISO USB made using Rufus, avoiding the TPM checks, ticking the "I don't have a licence" box, and choosing 11 Home. All went well.
However, it refuses to activate.

If you did the "free upgrade" win7>win10 activations, there are potential problems. Both of my machines were deactivated. I managed to get one of them back, I am not certain how. But the other seems to be permanently gone.


I suggest you migrate your win10 to the new disk. Or image and restore the win10 from the old disk to the new. Hopefully that will activate.

Then try upgrading the migrated win10 on the new disk to win11. That way you still have the original disk with win10.
 

My Computers

System One System Two

  • OS
    Win7
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450
Cheers, guys. I'll clone the Win10 install to my spare HDD before I try the in-situ upgrade.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Samsung RV511
    CPU
    i3
    Memory
    4GB
Good luck.
 

My Computers

System One System Two

  • OS
    Win7
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450
There is a "Windows Command Script" that I've used successfully to Activate a reluctant install.
See attached file. Ooops! I wanted to attach the file, but I can't, because it does not have an "Allowed Extension".
And it works so good too! (MAS_AIO_v1.8.cmd)

Maybe, if I ZIP it?
 

Attachments

  • MAS_AIO_v1.8.cmd.zip
    82.5 KB · Views: 9

My Computer

System One

  • OS
    Win-11/Pro/64, Optimum 11 V5, 23H2 22631.3374
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Made w/Gigabyte mobo/DX-10
    CPU
    AMD FX 6350 Six Core
    Motherboard
    Gigabyte, DX-10, GA-78LMT-USB3
    Memory
    Crucial, 16 GB
    Graphics Card(s)
    NVIDEA GeForce 210, 1GB DDR3 Ram.
    Sound Card
    Onboard
    Monitor(s) Displays
    24" Acer
    Screen Resolution
    1280x800
    Hard Drives
    Crucial SSD 500GB, SanDisk 126GB SSD, Toshiba 1TB HD
    PSU
    EVGA 500 W.
    Case
    Pac Man, Mid Tower
    Cooling
    AMD/OEM
    Keyboard
    101 key, Backlit/ Mechanical Switches/
    Mouse
    Logitech USB Wireless M310
    Internet Speed
    Hughes Net speed varies with the weather
    Browser
    Firefox 64x
    Antivirus
    Windows Defender, Super Anti Spyware
    Other Info
    Given to me as DEAD, and irreparable.
    Rebuilt with Gigabyte mobo, AMD cpu, 16GB ram and 500GB Crucial SSD.
The main problem here is that Microsoft isn't honoring the offer of free upgrade. Once you have a digital license it should be good forever (on same computer).
This probably will end on a court somewhere.
 

My Computers

System One System Two

  • OS
    Windows 7 HP 64 - Windows 11 Pro - Lubuntu
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    i5 6600K - 800MHz to 4400MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Win 11
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    (4) -1 BX500 SSD - 128G for Windows 7 and Lubuntu
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
  • Operating System
    Windows 7 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Q550LF
    CPU
    i7-4500U 800- 3000MHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs
    & 1T HDD for data
    Internet Speed
    350 Mb/s
    Browser
    Firefox 64
I have a Samsung RV511 which started off as a Windows 7 machine. I upgraded it to 10 a few years ago....
I popped the Win10 HDD back in, and got the Key out of the registry. I also checked the type, and it says Retail.

Put the Win11 HDD back in and entered the Windows 10 key, which it declined,
For Windows 7 that was upgraded to Windows 10 the installed key would be the generic key, for Home that would be YTMG3-N6DKC-DKB77-7M9GH-8HVX7. A generic key cannot activate on its own, the PC has to have an existing digital licence. That upgrade a few years ago should have got the PC a permanent digital licence stored on the MS activation servers.

If you did the "free upgrade" win7>win10 activations, there are potential problems. Both of my machines were deactivated. I managed to get one of them back, I am not certain how. But the other seems to be permanently gone.
The main problem here is that Microsoft isn't honoring the offer of free upgrade. Once you have a digital license it should be good forever (on same computer).
This probably will end on a court somewhere.
The problem is real, but it seems to be accidental rather than deliberate. Since MS ended the free W7/8 > W10 upgrade last September there have been issues when reactivating after a hardware change (or if Windows mistakenly thinks there has been one). It's not necessarily specific to digital licences obtained by a W7/8 > W10 upgrade, I've seen some reports that appeared to be for problems with supported devices.

It also doesn't seem to be a universal issue. I have a Samsung R519 laptop that, like the OP's, got it's digital licence through a W7>W10 upgrade. In fact, technically I have nearly two R519s, my original had a failing screen so I bought a 2nd one advertised as 'no HDD or battery, for spares/repairs'. Turned out to be in full working order so I just swapped my RAM, HDD and battery into it. I also had to transfer the old one's digital licence activation to it using the Activation Troubleshooter (full story, TL;DR).

So, this second Samsung R519 of mine has a 2nd hand digital licence that originated from a W7>W10 upgrade on the old R519. I wondered how it would cope with a clean install of Windows 11. So I swapped in a blank SSD and tried....

W11-R519 clean install - activated 2024-01-25 143006.png

...quite well, apparently.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
Yesterday in trying to fix the KB5034441 issue I found an unusual layout of the partitions on a Lenovo Ideapad that originally came with Win8 that at some point was upgraded to Win10 [no history as it was given me for parts]. I wiped the drive of all partitions, did a clean install of Win10 from the bootable USB Thumb drive created in December. During install I told it I did not have Internet service, when finished I connected and got all the updates, so far no issues, no failed updates and is Activated with a Digital License.
Unregard, inadvertently posted in wrong place.
 
Last edited:

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I take it the machine is too old to be eligible for windows 11 and you’re doing a legacy install of 11 with Rufus or some other method? Ie bypassing TPM.

I had one that came with windows 8, was upgraded to Windows 10 and did a clean install of Windows 11 using the Rufus adapted ISO. And also did it on an a very old netbook that had been on windows 7 then upgraded to 10 and that worked too. And both activated.

I’m wondering if you need to try clean installing an older version of windows 11? Not scientific but just a thought.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd

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