KenY7744
Well-known member
I have a laptop running Win11 Home Insider Edition (Build 22563). Intel i7 CPU, 256Gb SSD, 8Gb RAM.
Recently, I've become unable to shut down or restart from the Start button. When I click it, I do get the Win11 menu but as soon as I move the mouse to the power icon, it disappears.
Also, I am unable to get the context menu when I right-click the Start button.
I am able to get a dialog box when pressing Control-Alt-Delete, so I can get Task Manager and the shutdown menu that way.
I have run SFC /SCANNOW, but it didn't find any problems. I have also removed 2 recent updates, but that didn't correct the problem either.
TIA for any help with this.
Ken
My Computer
System One
-
- OS
- Windows 11 (Insider)
- Computer type
- Laptop
- Manufacturer/Model
- Dell
- CPU
- Intel i7
- Motherboard
- Dell
- Memory
- 8Gb
- Graphics Card(s)
- Intel Iris Plus
- Sound Card
- Realtek
- Monitor(s) Displays
- laptop display
- Hard Drives
- 256Gb SSD
- Case
- laptop
- Cooling
- internal
- Keyboard
- llaptop
- Mouse
- Logitech
- Internet Speed
- 1000 Kbps
- Browser
- Edge
- Antivirus
- MalwareBytes Pro