Unable to switch Xbox accounts or sign in with a different account on the Microsoft Store


EliasSeidman

New member
Local time
12:25 PM
Posts
1
OS
Windows 11 Pro
I am trying to re-install Microsoft Flight Simulator 2020 on my PC but it is on another family member's account which usually isn't a problem, but on Windows 11, the Sign-in button doesn't work in the Microsoft Store (it literally does nothing when I click it) and if I start on the webpage (signed in with the right account) and click to open the link for MSFS in the Windows Store app, it lets me click "reinstall" but directs me to the Xbox app which has the same problem with the Switch Account button.

Is anyone else having this problem? Any tips are appreciated.

Thanks!
 
Windows Build/Version
Windows 11 21H2

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
Could you first sign out from Xbox service, from MS Store and switch the Windows 11 account from MS to local? After that you should be able to use another account in Store and Xbox (the same way like you can use another account for these services in web browser). Alternatively, you can create another user account in Windows 11 for the second family member.
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2AMD Rysen 5 4600H32 GB (2 x 16 GB Samsung SO-DIMM DDR4-3200)GeForce GTX 1650 Ti, 4 GB GDDR6
OS
Windows 11 Pro 25H2
Computer type
Laptop
Manufacturer/Model
Lenovo Legion 5-15ARH05
CPU
AMD Rysen 5 4600H
Memory
32 GB (2 x 16 GB Samsung SO-DIMM DDR4-3200)
Graphics Card(s)
GeForce GTX 1650 Ti, 4 GB GDDR6
Screen Resolution
1920x1080
Hard Drives
SSD M.2 512 GB SAMSUNG MZALQ512; SSD M.2 1 TB Seagate FireCuda 530
Mouse
Logitech M650L in Bluetooth mode

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