UPDATE- Have to Disable Hyper-V to stop Event 137 Kernel Power Errors when exit sleep


glasskuter

aka Mama Glass
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I have no problem putting my PC to sleep nor do I have a problem waking it up. But every time I wake it, I get the following error in event viewer: Event 137 The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S4). This can result in reduced resume performance. I do not get any errors from a cold boot. I have the latest bios.

I don't know how long these errors have been happening as they went further back than the event log showed.

I can disable Hyper-V in bios and the event stops yet the details of this show nothing relating to hyper-v. The only reason I tried it is I ran across an obscure article where it was suggested.

Fast startup is not even an enabled feature, nor is hibernate.

The strange thing is Powercfg -a shows that sleep state S4 is not available. Only S3 is available, so I can’t understand why I continue to get S4 related events. The only thing that stands out to me is in bios, deep sleep is enabled in s4 and s5, yet the OS does not have s4 enabled.

Here is a link to my onedrive folder of screenshots and bios photos taken with my phone. I tried to zip them and post them here, but it kept saying the file is too large. I cropped them as much as I could. These bios options are what came on the PC from Dell. Y'all tell me what I'm missing here.
screenshots1

UPDATE 1/12/22 The workaround of disabling Hyper-V is no longer working and I am back to where I started. Event Viewer is flooded with these errors again. I have searched for some way to force this machine to use the S3 sleep state to no avail. Last night I performed a repair install which changed nothing. Despite S4 and hibernate not being available as an option, the system is still trying to use it.
Update 1/31/22 A bios update was released 1/28/22. It solved my problem.
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 Pro 26H2 26300.9457i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 26H2 26300.9457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
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    MT
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    Dell Premium
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    Logitech wired
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    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
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    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9457
I have the same issue. It seemed to be related to the "wake with no video" problem I was having a few months ago and more recently BSoD's but not all of the time. Sometimes it wakes fine with the error logged and I don't notice any performance hit at all. I have 456 of them total in my EV log and only 12 of them followed by error 63 unclean shutdown. I too have no S4 or hibernation in powercfg, and I am on a completely different rig. We share almost specs, so I wonder if we both have memory in common? I run W10e64 and see it's not a very common error from my research.
 

My Computer My Computer

At a glance

Win 10 Enterprise 64 bitIntel Core i7-9700K @ 3.6 gHz 8 core2 x 16 GB G. Skill Ripjaws CL16Built-in Intel UHD 630
OS
Win 10 Enterprise 64 bit
Computer type
PC/Desktop
Manufacturer/Model
Custom Built
CPU
Intel Core i7-9700K @ 3.6 gHz 8 core
Motherboard
Asus Prime z390A
Memory
2 x 16 GB G. Skill Ripjaws CL16
Graphics Card(s)
Built-in Intel UHD 630
Sound Card
Built-in Realtek
Monitor(s) Displays
1: Dell ST2310, 2: Dell E228WFP
Screen Resolution
1920 x 1080 x 59 hz, 1680 x 1050 x 59hz
Hard Drives
Booting off Barracuda 1tb M.2 NVMe & 14 others, RAID1 all spinners.
PSU
Corsair RM1000
Case
Custom built 4U Rack Mount w/10 trayless removable bays
Cooling
InWin SR24 Pro water cooler
Keyboard
Gateway Anykey 124 programmable PS/2
Mouse
Kensington K72369 wired
Internet Speed
100 up & down
Browser
Firefox
Antivirus
Defender / Malwarebytes (slow problems)
Other Info
RocketRAID 624L no drives connected yet
@Post You did not fill in complete system specs in your profile so I cannot compare. My Dell has had multiple bios updates since I got it. I am now on version 1.10.2 Hibernate now works, though I do not use it. I strictly use S3 sleep and as stated no longer get the event 137 errors. When I was getting those errors, I was totally unaware I was getting them as operation of the computer itself was not affected. I would not have known there was an issue at all had I not looked at event viewer.
I hope you do not have the same motherboard as me (0J37VM A01) You can see by running Cpuz. If you do, my latest round of battles with Dell has uncovered a troubling thing that I will share with you in a private message.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 26H2 26300.9457i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 26H2 26300.9457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9457
We share almost NO specs - a correction here because there's a weird time limit to making edits?
@ glasskutter I filled in specs after the posting to avoid that time limit - they're showing up now.
Guess I should look at what Dell did in that new BIOS for a clue to help on an Asus Prime board. Thanks
 

My Computer My Computer

At a glance

Win 10 Enterprise 64 bitIntel Core i7-9700K @ 3.6 gHz 8 core2 x 16 GB G. Skill Ripjaws CL16Built-in Intel UHD 630
OS
Win 10 Enterprise 64 bit
Computer type
PC/Desktop
Manufacturer/Model
Custom Built
CPU
Intel Core i7-9700K @ 3.6 gHz 8 core
Motherboard
Asus Prime z390A
Memory
2 x 16 GB G. Skill Ripjaws CL16
Graphics Card(s)
Built-in Intel UHD 630
Sound Card
Built-in Realtek
Monitor(s) Displays
1: Dell ST2310, 2: Dell E228WFP
Screen Resolution
1920 x 1080 x 59 hz, 1680 x 1050 x 59hz
Hard Drives
Booting off Barracuda 1tb M.2 NVMe & 14 others, RAID1 all spinners.
PSU
Corsair RM1000
Case
Custom built 4U Rack Mount w/10 trayless removable bays
Cooling
InWin SR24 Pro water cooler
Keyboard
Gateway Anykey 124 programmable PS/2
Mouse
Kensington K72369 wired
Internet Speed
100 up & down
Browser
Firefox
Antivirus
Defender / Malwarebytes (slow problems)
Other Info
RocketRAID 624L no drives connected yet

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