Update to 22H2 fails at 87% on 3 incompatible (almost identical) Laptops with no error log.


lafargeotte

lafargeotte

Well-known member
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Local time
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199
Location
France
OS
Windows 11 23H2
Laptops - Lenovo B50-80
All have 500gb SSDs with 8GB RAM.
Processors 2 x Intel i5 and 1 intel i3

Upgrade from Win11 21H2 either from mounted ISO or from USB stick gets to 87%, message appears that PC will restart, then the installation stops, and am taken back to the desktop with a basic error message "The installation failed". I cannot find any error log.

This happens on all 3 laptops at the same point.

Any ideas please?
 
Windows Build/Version
21H2 Build 22000.1042

Attachments

Last edited:

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24
If you have it installed:
Uninstall Malwarebytes
Uninstall ZoneAlarm
Decrypt VeraCrypt System partition.

You can enable those after you're done installing and updating.
 

My Computer

System One

  • OS
    Windows 11 Pro x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Precision 7875
    CPU
    AMD Ryzen Threadripper Pro 7955WX, 4.5 GHz, 16c 32t
    Motherboard
    Dell Precision 7875 System Board
    Memory
    64GB DDR5 4800 ECC Registered, Quad channel
    Graphics Card(s)
    NVIDIA GeForce RTX 4070 Ti Super Inno3D
    Sound Card
    Creative X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dell UltraSharp U3415W
    Screen Resolution
    3440x1440
    Hard Drives
    SK hynix PC801 PCIe Gen4 x4 NVMe M.2 2280 SSD 1TB first SSD
    Corsair MP600 Pro NH PCIe Gen4 x4 NVMe M.2 2280 SSD 8TB second SSD
    PSU
    Dell 1350 Power Supply for Precision 7875
    Case
    Dell Precision 7875
    Cooling
    Air
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000 (Qwerty US)
    Mouse
    3M EM500GPL
    Internet Speed
    150mbit down, 15mbit up
    Browser
    Firefox
    Antivirus
    Eset
    Other Info
    Full specs
    https://tweakers.net/gallery/23645/inventaris/?inv_id=3451440
Did you use Rufus to create the USB from the ISO. Update/Upgrade on incompatible devices will normally fail (or unless you tweak registry settings et al). One of the reasons why a clean install is recommended.

However, have had success with Rufus USB > don't boot, just run setup.exe from within current installation.

EDIT : When creating the Rufus USB, make sure you tick the right boxes to bypass Windows ersatz security checks.

Bon chance.
 

My Computers

System One System Two

  • OS
    Windows 11 2xH2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
TheQuickFox said:
If you have it installed:
Uninstall Malwarebytes
Uninstall ZoneAlarm
Decrypt VeraCrypt System partition.

You can enable those after you're done installing and updating.
Click to expand...
None of those installed.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24
idgat said:
Did you use Rufus to create the USB from the ISO. Update/Upgrade on incompatible devices will normally fail (or unless you tweak registry settings et al). One of the reasons why a clean install is recommended.

However, have had success with Rufus USB > don't boot, just run setup.exe from within current installation.

EDIT : When creating the Rufus USB, make sure you tick the right boxes to bypass Windows ersatz security checks.

Bon chance.
Click to expand...
USB was made with Rufus, including the security checks.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24
Just wondering, could it be to do with partitions?
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24
Is NET framework 3.5 disabled? I remember this along with Malwarebytes prevented installation.
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.

My Computers

System One System Two

  • OS
    Windows 11 2xH2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
Sorry, it was not clear - including by passing security checks.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24
Following on from my previous post, I have seen that the recovery partition on all 3 laptops is before the Windows partition.
On my desktop, which upgraded successfully, the recovery partition is after the Windows partition.
Should the recovery partition be after the Windows partition?
I would like to try (on one laptop initially) to move the recovery partition or delete and add a new recovery partition after the Windows partition to see if that is what is causing the fail.
Can anyone point me to a reliable tutorial to do this please.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24
Before the 2019 version of Windows 10 came out the default disk layout was:
Recovery-EFI-MSRP-System (usually C:)
You can see all of this on my 2014 vintage Surface Pro 3, via MiniTool Partition Wizard:
1665783327456.png
After that version came out, the default disk layout changed to
EFI-MSRP-System (usually C:)-Recovery. Omitting the MSRP (which follows the EFI pretty much always), that layout looks like this in Disk Management on my 2019 or 2020 vintage Lenovo X12 Hybrid Laptop:
1665783483284.png
HTH,
--Ed--
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo X380 Yoga
    CPU
    i7-8650U (8th Gen/Kaby Lake)
    Motherboard
    20LH000MUS (U3E1)
    Memory
    16 GB
    Graphics Card(s)
    Intel UHD Graphics 620
    Sound Card
    Integrated Conexant SmartAudio HD
    Monitor(s) Displays
    FlexView Display
    Screen Resolution
    1920x1080
    Hard Drives
    Toshiba 1 TB PCIe x3 NVMe SSD
    external 5TB Seagate USB-C attached HDD
    PSU
    Lenovo integrated 65W power brick
    Case
    Laptop
    Cooling
    Laptop
    Keyboard
    Integrated Lenovo ThinkPad keyboard
    Mouse
    touchscreen, touchpad
    Internet Speed
    GbE (Spectrum/Charter)
    Browser
    all of em
    Antivirus
    Defender
    Other Info
    Purchased early 2019 as Windows Insider test PC
I do recall that on a number of clean installs the recovery partition has been at the "end" of the other partitions.

However, none of my devices has a recovery partition any more ... I just create image(s) - Macrium Reflect/AOMEI Backupper - and then delete the recovery partition.

So far, nothing has failed.
 

My Computers

System One System Two

  • OS
    Windows 11 2xH2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
Even putting the partitions in the right order did not solve the problem.

So I did a clean install on one of the laptops which worked fine. I then imaged the disk of that laptop and put the image on the other laptops. All seems ok now.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24
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