usb c antics on a surface go 2


xraiderv1

exploration fanatic
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...I have absolutely no bloody idea
OS
windows 11
os details:
win11 25h2, build 26200.7840
device model 1901
hardware specs:
device name- flat-duck(we know what its really named, right? -winks conspiratorially- )
cpu-intel 4425y
ram-4gb
storage-64gb
gpu-intel uhd 615
so, my microsoft surface go 2 has been a...shall we say..interesting experience getting it to make nice.
turns out 98% of my issues..are because the BMR method failed and I had to do a bog standard vanilla win11 install.

lots of patches, fixes etc later..including discovering I shoulda had a dolby access oem entitlement as its baked into the surface go 2's license....

now the problem I'm having is that its having a hissy fit with my external usb c ssd.

so the setup is thus.

I do have a microsoft surface go 2 typecase cover installed.

I'm running a ugreen usb c hub, with one usb-c pd(100watt rated), one hdmi, one usb3 c port, two usb a ports, the latter three rated at 5gbps, one sd card slot, one microsd slot.
plugged in are typically one 45 watt usb c anker charger, a usb a mouse dongle.

I do have a usb-a to ethernet adapter I plug in whenever its 'let it sit and choke on the net' update day but this is not routinely connected.

the issue is thus..

whenever I use the 'safe device removal' option..it has a fit with the drive on subsequent sessions where I need to use it.

it flat out refuses to do more than show a drive icon and letter, refusing to load into the drive, and refusing to show its capacity.

disconnecting and flipping the cable(and which end is connected where) eventually yields a viable usable connection.

but this song and dance is almost always touched off by using safe hardware removal.

note, the drive does this when direct connected to device, sans hub, as well.

note, drive does NOT misbehave when connected to problem child(desktop).

so, what are the odds that all that jiggery pokery over a couple of days hasn't potentially winchestered my usb drivers, or some aspect of windows itself at least partially?
 
Windows Build/Version
win11 25h2, build 26200.7840

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windows 11amd ryzen 5 7600xCORSAIR - VENGEANCE RGB 32GB (2PK 16GB) 5600M...XFX Speedster SWFT 210 Radeon RX 6600
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
user built custom
CPU
amd ryzen 5 7600x
Motherboard
gigabyte aorus elite ax rev 1.0
Memory
CORSAIR - VENGEANCE RGB 32GB (2PK 16GB) 5600MHz DDR5 C36
Graphics Card(s)
XFX Speedster SWFT 210 Radeon RX 6600
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n/a
Monitor(s) Displays
AOC Gaming 24G2S 24” Frameless Gaming Monitor
Screen Resolution
1920x1080
Hard Drives
2x wd black sn770 1tb m.2 drives, one 2tb crucial bx500 ssd
PSU
corsair rmx850x
Case
corsair airflow 4000d
Cooling
4 noctua 120mm case fans, one DeepCool AK400 ZERO DARK PLUS CPU Air Cooler
Keyboard
razor black widow v3
Mouse
razor basilisk v3
Internet Speed
1gb
Browser
firefox
Antivirus
windows defender
Other Info
windows 11: 22h2 os build 22621.3007
I would begin to simplify your USB connections by removing everything and then directly connecting your ext. SSD to the Surface (if possible). And see if that makes a difference.
Then add in the Ugreen hub and see if anything changes. Working methodically will get you nearer to a reasonable answer. You can use Windows Device Manager to help diagnose any device driver issues. Could be that a device driver needs re-installing.
 

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    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
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    Sapphire Radeon RX 6500XT (8 GB version)
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    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
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note, the drive does this when direct connected to device, sans hub, as well.
i already did that..

decided to say frakkit and put linux mint on it.
the device is far happier on mint...
the os install on windows was an asinine size, leaving me 17gb of space free.
mint? takes up maybe 15gb? leaving me with the bulk of my storage available to me.

runs far better on anemic hardware too.

the original problem, of the device not recognizing the external usb c ssd? solved.

still a windows user on the desktop however.
 

My Computer My Computer

At a glance

windows 11amd ryzen 5 7600xCORSAIR - VENGEANCE RGB 32GB (2PK 16GB) 5600M...XFX Speedster SWFT 210 Radeon RX 6600
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
user built custom
CPU
amd ryzen 5 7600x
Motherboard
gigabyte aorus elite ax rev 1.0
Memory
CORSAIR - VENGEANCE RGB 32GB (2PK 16GB) 5600MHz DDR5 C36
Graphics Card(s)
XFX Speedster SWFT 210 Radeon RX 6600
Sound Card
n/a
Monitor(s) Displays
AOC Gaming 24G2S 24” Frameless Gaming Monitor
Screen Resolution
1920x1080
Hard Drives
2x wd black sn770 1tb m.2 drives, one 2tb crucial bx500 ssd
PSU
corsair rmx850x
Case
corsair airflow 4000d
Cooling
4 noctua 120mm case fans, one DeepCool AK400 ZERO DARK PLUS CPU Air Cooler
Keyboard
razor black widow v3
Mouse
razor basilisk v3
Internet Speed
1gb
Browser
firefox
Antivirus
windows defender
Other Info
windows 11: 22h2 os build 22621.3007

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