What is NPSMsvc_XXXX (4 digit number) in Services?


mccnavy

mccnavy

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Can someone tell me what this service is? It shows up in all three of my machines running Windows 11, although the 4-digit XXXX is different. Under description it says <Failed to Read Description. Error Code: 15100 >. The path to executable is C:\WINDOWS\system32\svchost.exe -k LocalService -p. Attempting to disable says that parameter is incorrect. I'm thinking some update must've installed it. I ran both Windows Defender and Malwarebytes and nothing malicious was found. Do I leave it alone or manually delete it from command prompt? Thanks.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i7-7700K
    Motherboard
    Asus Prime Z-270A
    Memory
    32GB 2666Mhz (Kingston Hyper X Fury)
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    Asus Nvidia 1050Ti
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    N/A
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    Samsung C27F390
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB Western Digital SN770 (System) and 2TB Western Digital SN770 (Storage)
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    Windows Security
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Dell/XPS 15 9510
    CPU
    i9-11900H
    Motherboard
    Unknown
    Memory
    32GB
    Graphics card(s)
    Integrated Intel and Nvidia 3050Ti
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    Integrated (Realtek)
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    None
    Screen Resolution
    1920 x 1200 (non-Touch)
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    2TB SK Hynix P41 Platinum
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    Windows Security
mccnavy said:
Can someone tell me what this service is? It shows up in all three of my machines running Windows 11, although the 4-digit XXXX is different. Under description it says <Failed to Read Description. Error Code: 15100 >. The path to executable is C:\WINDOWS\system32\svchost.exe -k LocalService -p. Attempting to disable says that parameter is incorrect. I'm thinking some update must've installed it. I ran both Windows Defender and Malwarebytes and nothing malicious was found. Do I leave it alone or manually delete it from command prompt? Thanks.
Click to expand...


Found this at reddit...

NPSM stands for Now Playing Session Manager. This service is responsible for showing now playing media on the volume flyout on Windows 10 and on the action center on Windows 11.
Click to expand...
 

My Computers

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    Win 11 Home ♦♦♦26100.2605 ♦♦♦♦♦♦♦24H2 ♦♦♦non-Insider
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    Built by Ghot® [May 2020]
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    Windows XP Pro 32bit w/SP3
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    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
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    PC Power & Cooling Silencer 750 Quad EPS12V
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    Generic Beige case, 80mm fans
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    ZALMAN 9500A 92mm CPU Cooler
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    300/300
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    Symantec (Norton)
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    Still assembled, still runs. Haven't turned it on for 13 years?
Your code shows :
If you are not using a device that uses the CDpusersvc service (printer, scanner, or other types of external device), the quickest and most efficient way of fixing the Failed to Read Description (Error Code 15100) issue is to simply disable it using Registry Editor.
Chuck
 

My Computer

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    Windows11 23H2 (OS Build 22631.2428)
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    HP HP ENVY TE01
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    2.90 gigahertz Intel Core i7-10700
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    Board: HP 8767 A (SMVB)
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    Logitech wireless
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    M 185 wireless
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    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
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    Edge & FF
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I followed the similar registry entry instructions you just gave for the other other service (CDpusersvc) and it is very similar...one service is just NPSMsvc and the other is NPSMsvc_XXXXX. If you try to disable the latter, it just makes itself again with a new letter/number combination next start. If you disable NPSMsvc it still shows in "Services" but is disabled at start up. I'll see if I have any adverse Windows effects. It's still annoying seeing the messed up service though. I ran sfc /scannow on all of my machines and there are no errors. I'm curious if anyone else has this same service and error now showing.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i7-7700K
    Motherboard
    Asus Prime Z-270A
    Memory
    32GB 2666Mhz (Kingston Hyper X Fury)
    Graphics Card(s)
    Asus Nvidia 1050Ti
    Sound Card
    N/A
    Monitor(s) Displays
    Samsung C27F390
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB Western Digital SN770 (System) and 2TB Western Digital SN770 (Storage)
    Antivirus
    Windows Security
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Dell/XPS 15 9510
    CPU
    i9-11900H
    Motherboard
    Unknown
    Memory
    32GB
    Graphics card(s)
    Integrated Intel and Nvidia 3050Ti
    Sound Card
    Integrated (Realtek)
    Monitor(s) Displays
    None
    Screen Resolution
    1920 x 1200 (non-Touch)
    Hard Drives
    2TB SK Hynix P41 Platinum
    Antivirus
    Windows Security
I think I'll leave it for now...I just sorted all of the services by Description and McpManagementService has the same error under description. I'm not noticing any notable errors so maybe a Windows Update will fix it.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i7-7700K
    Motherboard
    Asus Prime Z-270A
    Memory
    32GB 2666Mhz (Kingston Hyper X Fury)
    Graphics Card(s)
    Asus Nvidia 1050Ti
    Sound Card
    N/A
    Monitor(s) Displays
    Samsung C27F390
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB Western Digital SN770 (System) and 2TB Western Digital SN770 (Storage)
    Antivirus
    Windows Security
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Dell/XPS 15 9510
    CPU
    i9-11900H
    Motherboard
    Unknown
    Memory
    32GB
    Graphics card(s)
    Integrated Intel and Nvidia 3050Ti
    Sound Card
    Integrated (Realtek)
    Monitor(s) Displays
    None
    Screen Resolution
    1920 x 1200 (non-Touch)
    Hard Drives
    2TB SK Hynix P41 Platinum
    Antivirus
    Windows Security
I also have both showing exactly the same in my services. I recently upgraded to windows 11. actually on Nov. 26th and they have been there since the upgrade .I do not know if they were there before the upgrade to be fair. They do not seem to be causing any problems on my laptop and I have just let them be.
 

My Computers

System One System Two

  • OS
    Windows11
    Computer type
    Laptop
    Manufacturer/Model
    Huawei Matebook X Pro
    CPU
    intel 8250 I5
    Memory
    8gb
    Graphics Card(s)
    intel uhd 620
    Monitor(s) Displays
    built in laptop display
    Screen Resolution
    1920x1280
    Hard Drives
    Samsung 970 Evo 500gb M2
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    Acer A515-43-R6DE
    CPU
    AMD Ryzen 7300U
    Memory
    16 GB DDR4
    Graphics card(s)
    AMD Raedon RX Vega graphics onboard
    Monitor(s) Displays
    15"6 FHD IPS Slim Bezel
    Hard Drives
    512cb PCie NVME SSD
    Case
    Pure Silver
    Mouse
    Touchpad and Logitech external mouse
    Keyboard
    Inbuilt
    Browser
    Edge
    Antivirus
    Defender
I seem to remember some years ago the the connected user stuff in windows 10 had the same errors, which if I remember right was finally sorted out by updates. I bet these will also. The non descriptor is really only a nuisance because you cant see what might rely on it or what it actually is doing. I learned a long time ago though if it aint broke leave it alone. :)
 

My Computers

System One System Two

  • OS
    Windows11
    Computer type
    Laptop
    Manufacturer/Model
    Huawei Matebook X Pro
    CPU
    intel 8250 I5
    Memory
    8gb
    Graphics Card(s)
    intel uhd 620
    Monitor(s) Displays
    built in laptop display
    Screen Resolution
    1920x1280
    Hard Drives
    Samsung 970 Evo 500gb M2
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    Acer A515-43-R6DE
    CPU
    AMD Ryzen 7300U
    Memory
    16 GB DDR4
    Graphics card(s)
    AMD Raedon RX Vega graphics onboard
    Monitor(s) Displays
    15"6 FHD IPS Slim Bezel
    Hard Drives
    512cb PCie NVME SSD
    Case
    Pure Silver
    Mouse
    Touchpad and Logitech external mouse
    Keyboard
    Inbuilt
    Browser
    Edge
    Antivirus
    Defender
just chiming in, was finally compelled to move over to windows 11 and was greeted with these guys as well. install is less than a week old with minimal tinkering or stuff installed and fully updated so based on the existing posts + my own experience.. i'm gonna tell myself for my own sanity that this is normal and par for the course lol.

1652554860414.png
 

My Computer

System One

  • OS
    Windows 11
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    PC/Desktop
    CPU
    Intel i7 9900K
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    Asus Maximus X Formula
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    64GB G.Skill DDR4
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    EVGA 2080ti
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    U2718Q
    Screen Resolution
    4K
    Hard Drives
    2TB Samsung 970 EVO Plus
    1TB Samsung 970 EVO Plus
    ~200TB worth of spinners in a DAS via LSI HBA
    PSU
    EVGA 1500 supernova
    Case
    Corsair 900D
    Cooling
    Custom Water
    Keyboard
    Razer Blackwidow Chroma v2
    Mouse
    Razer Naga Trinity
    Internet Speed
    Gigabit Fiber
    Browser
    Brave
I have this same issue and resolved it by finding the number that was after it and it was linked to my printing services which do not want to work properly since upgrading to windows 11. For me it was the PrintWorkflow that was stopped and once restarted resolved the issue.
 

My Computer

System One

  • OS
    Windows 11 Pro 64-bit
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 Matisse 7mm Technology
    Motherboard
    ASUSTeK Computer Inc. Prime B450M-A (AM4)
    Memory
    32.0 GB Dual-Channel DDR4 @ 1330MHZ (20-19-19-43)
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    4095MB NVIDIA GeForce RTX 2060 Super EVGA
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    Realtek High Definition Audio; Yeti X; NVIDIA Virtual Audio Device
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    Standard Monitor (1920x1080@60Hz) x 3
    Hard Drives
    Toshiba HDWR180 7452 GB
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    Team T253x2001T (SSD) 953 GB
    Seagate Backup+ Hub BK SCSI Disk Device 9313 GB
    Toshiba External USB 3.0 USB Device 2794 GB
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    Logitech G910
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    MX Master 3
    Browser
    Opera; Opera GX, Brave, Chrome, Microsoft Edge
Cubishnia said:
I have this same issue and resolved it by finding the number that was after it and it was linked to my printing services which do not want to work properly since upgrading to windows 11. For me it was the PrintWorkflow that was stopped and once restarted resolved the issue.
Click to expand...
I stumbled on this post and do nut understand what you meant or did. Could you share what you did? :)
 

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System One

  • OS
    W11
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    PC/Desktop
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    My CPU is a neural-net processor; a learning computer
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    32
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    3080
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    TV
    Screen Resolution
    4k
    Internet Speed
    1000
dr_oooh said:
I stumbled on this post and do nut understand what you meant or did. Could you share what you did? :)
Click to expand...
Although you have only posted once after a while, I hope for you to become a recognised name in this community. Good luck and welcome to the forum.
 

My Computers

System One System Two

  • OS
    Windows 11 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Chillblast
    CPU
    AMD Ryzen 3 3100
    Motherboard
    Asus ROG Strix b450-f
    Memory
    Corsair 8GB x 2 (16GB)
    Graphics Card(s)
    Asus Nvidia Geforce GTX 1650 Super
    Monitor(s) Displays
    Dell 27" 1440p
    Screen Resolution
    1440p
    Hard Drives
    Seagate Barracuda 1TB
    256GB NVME Seagate Barracuda
    Browser
    Firefox / Edge
    Antivirus
    Windows Defender
  • Operating System
    Windows 8.1
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Amd E2
    Memory
    4GB
    Hard Drives
    128GB SSD
So, to fix this, what you actually do is update the name and description of both the NPSM key in register as well as the "_XXXX" version that site just underneith it. Change both display names to "Now Playing Session Manager" and both descriptions to "This service is responsible for showing now playing media on the volume flyout on Windows 10 and on the action center on Windows 11." and reboot and the problem is gone. For any other similar services, just track down the DLL or whatever in C:\Windows\System32 and get the name/description from that and some online searching, or even just name it whatever you want.

Reboot and NPSM and any other misID'd services are fixed. (a new entry is generated, the name will still be "_XXXX/whatever" but it will have the proper description. No weird entries, and again, you can update less odd services this way too with the registry.

FYI - the registry location for services is "Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services"
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Me, Myself, but not I
    CPU
    Intel i7-13700K
    Motherboard
    GIGABYTE z690 Auros Ultra
    Memory
    Patriot DDR5 16GB (2 x 8GB) 4800MHz CL40 (PSD516G4800K)
    Graphics Card(s)
    EVGA GeForce RTX 2070 SUPER XC ULTRA
    Sound Card
    Sound Blaster Audigy Fx
    Monitor(s) Displays
    HP something or other, nothing fancy at all...
    Screen Resolution
    1920x1200@60hz
    Hard Drives
    Samsung 860 EVO 2TB SSD
    (RAID 1) 2 x Seagate Barracuda 2TB 3.5" HDD (st2000dm008-2fr102)
    PSU
    Corsair AX1200
    Case
    Phanteks Eclipse P500A
    Cooling
    ARCTIC Liquid Freezer II 280
    Keyboard
    (pos) Pulsar Lunar Alloy RGB Full Size Gaming Keyboard (do not buy!)
    Mouse
    Logitech G502
    Internet Speed
    200 down, 30-something up
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    [Other Info]
You would think that MS would at least describe what this service "NPSMSvc_8a91b Failed to Read Description. Error Code: 15100" is.
It is not good enough to provide no information. Too many people just not doing their job.
 

My Computer

System One

  • OS
    Windows 11 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Me
    CPU
    Intel Core i7 12700K
    Motherboard
    ASUS ROG STRIX Z690-F
    Memory
    Corsair DDR5-4800 16GB x 2
    Graphics Card(s)
    EVGA G-Force RTX 3050 8GB DDR5
    Monitor(s) Displays
    ASUS PB27UQ
    Screen Resolution
    3840 x 2160
    Hard Drives
    Kingston NMVe 1024 GB, Samsung 840 EVO 500 GB SATA, Seagate ST3500418AS HDD 500 GB, Pioneer BDR-205
    PSU
    Corsair RM750 750W 80PLUS Gold Fully Modular
    Case
    Fractal Design Define 7 Mid Tower
    Cooling
    Cooler Master Hyper 212
    Keyboard
    Logitech G810 Orion
    Mouse
    Logitech M560 Bluetooth
    Internet Speed
    100Mb/s
    Browser
    Firefox
The Doctor said:
You would think that MS would at least describe what this service "NPSMSvc_8a91b Failed to Read Description. Error Code: 15100" is.
It is not good enough to provide no information. Too many people just not doing their job.
Click to expand...
Your post doesn't make any sense - you're talking about a bug regarding displaying the description, clearly, it's not supposed to show that, it's just what happens when the thing that should be labeled cannot be found. A think most Window's PC are not experiencing.

What else should they show when an error occurs? An error code seems better than nothing and I dont see the alternative to those two things.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Me, Myself, but not I
    CPU
    Intel i7-13700K
    Motherboard
    GIGABYTE z690 Auros Ultra
    Memory
    Patriot DDR5 16GB (2 x 8GB) 4800MHz CL40 (PSD516G4800K)
    Graphics Card(s)
    EVGA GeForce RTX 2070 SUPER XC ULTRA
    Sound Card
    Sound Blaster Audigy Fx
    Monitor(s) Displays
    HP something or other, nothing fancy at all...
    Screen Resolution
    1920x1200@60hz
    Hard Drives
    Samsung 860 EVO 2TB SSD
    (RAID 1) 2 x Seagate Barracuda 2TB 3.5" HDD (st2000dm008-2fr102)
    PSU
    Corsair AX1200
    Case
    Phanteks Eclipse P500A
    Cooling
    ARCTIC Liquid Freezer II 280
    Keyboard
    (pos) Pulsar Lunar Alloy RGB Full Size Gaming Keyboard (do not buy!)
    Mouse
    Logitech G502
    Internet Speed
    200 down, 30-something up
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    [Other Info]
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