Why has my keyboard been randomly locking?


CartmansPiehole

Well-known member
Local time
10:49 PM
Posts
76
OS
Windows 10
Winver: Windows 11 Pro 23H2 (OS Build 22631.3007)

For the last week or so, my keyboard will randomly lock up. It's a Logitech MX Mechanical Wireless Illuminated Performance Keyboard. The mouse works fine, all of the keys on the key board still light up, but it just doesn't put letters/numbers on the screen and so forth. I actually haven't paid much attention to see if the CAPS lock key stays lit or unlit.

When this happens, is there an easier fix other than to reboot my system? I'd be more than happy to write up a Powershell script or batch file to click on when this happens, if I knew what registry keys or services would need to be toggled. Are there services I can restart which accomplish the same thing? What would be a way to permanently fix this problem?
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    N/A
    CPU
    Intel Core i7-5960x
    Motherboard
    Rampage V Extreme
    Memory
    64GB RAM
    Graphics Card(s)
    EVGA GTX 980 SC'd
When this happens, is there an easier fix other than to reboot my system?


It could be as simple as to just check the USB connector on the back of the computer.
Some keyboards have a USB connector on the keyboard end, too.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3527 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
Batteries...always change the batteries first.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Sometimes when coming out of a game, my keyboard malfunctions. I can’t say it is the same as your issue but clicking on the windows key on the keyboard a few times gives a kick.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3374
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Full Tower
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
What happens if you wait a while then see if the keyboard has restarted of its own accord?


Denis
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
@CartmansPiehole ,

I have a Logitech MX Business wireless keyboard. Sometimes, because I am naturally clumsy, I hit the wrong key on the top row to the left of the adjacent numeric keypad. Those three keys select to which device the keyboard is to send output to. My computer is assigned Key 1. If I inadvertently hit Key 2 or Key 3, I have no keyboard input on my screen, which makes sense. A reboot restores the default Key 1, but it is faster just to tap Key 1 to restore it.

I am not saying this is your issue; just sharing my experience.

I hope this helps.

Have a great day.

Regards,
Phil
 

My Computers

System One System Two

  • OS
    Windows 11 Pro Version 23H2 (Build 22631.3527)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS8930 SE
    CPU
    Intel i7-9700K 4700 MHz
    Motherboard
    Dell XPS 8930
    Memory
    32 GB (4 x 8GB SK Hynix DDR4 @1333 MHz) (2666 MHz)
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 (6 GB) GDDR6 300 MHz
    Sound Card
    None
    Monitor(s) Displays
    Dell UltraSharp U2518D 25"
    Screen Resolution
    2560 x 1440
    Hard Drives
    NVMe Intel 1024 TB
    Seagate 2 TB, SATA-III
    PSU
    850 W Gold Standard
    Case
    Dell XPS 8930 Base (Special Edition)
    Cooling
    Air
    Keyboard
    Dell 0G4D2W
    Mouse
    Dell MOCZUL
    Internet Speed
    Download 553 Mbps, Upload 686 Mbps
    Browser
    Google Chrome
    Antivirus
    Bitdefender Premium Security, plus Malwarebytes Premium
    Other Info
    BIOS Version 1.1.31
  • Operating System
    Windows 11 Pro Version 23H2 (Build 22631.3527)
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 7590
    CPU
    i7-9750H 4.5 GHz
    Motherboard
    Dell XPS 15 7590
    Memory
    16 GB (2 x 8GB @ 1333 MHz) DDR4-2666 MHz
    Graphics card(s)
    NVIDIA GeForce 1650 4 GB GDDR5
    Sound Card
    None
    Monitor(s) Displays
    Dell XPS 15 7590, 15.6" InfinityEdge Anti-Glare, Non-Touch
    Screen Resolution
    1920 x 1080
    Hard Drives
    512 GB M.2 PCle NVMe SK Hynix
    PSU
    130W Power Adapter
    Case
    Dell XPS 15 7590
    Cooling
    Air
    Mouse
    Logitech M510
    Keyboard
    Laptop
    Internet Speed
    Download: 400 Mbps, Upload: 203 Mbps
    Browser
    Google Chrome
    Antivirus
    Bitdefender Premium Security, plus Malwarebytes Premium
    Other Info
    BIOS Version 1.27.0
@CartmansPiehole ,

I have a Logitech MX Business wireless keyboard. Sometimes, because I am naturally clumsy, I hit the wrong key on the top row to the left of the adjacent numeric keypad. Those three keys select to which device the keyboard is to send output to. My computer is assigned Key 1. If I inadvertently hit Key 2 or Key 3, I have no keyboard input on my screen, which makes sense. A reboot restores the default Key 1, but it is faster just to tap Key 1 to restore it.

I am not saying this is your issue; just sharing my experience.

I hope this helps.

Have a great day.

Regards,
Phil
I didn't think of that. Yes, I have three keys at the top, above my INS/HOME/PG UP keys. Next time this happens, I'll give those a shot. But, if this is actually the case, how would rebooting my computer fix the issue? THAT is what I'm having problems with, since if this was the case, my keyboard would still be looking for another device to connect to since it would be effectively no longer be looking for my PC, even after rebooting my PC, right?

What happens if you wait a while then see if the keyboard has restarted of its own accord?


Denis
It doesn't end up restarting on its own. I HAVE to restart my computer. Either with the mouse or a hard restart.

Batteries...always change the batteries first.

This definitely isn't the issue. Although my keyboard is technically wireless, I do leave the power plugged in.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    N/A
    CPU
    Intel Core i7-5960x
    Motherboard
    Rampage V Extreme
    Memory
    64GB RAM
    Graphics Card(s)
    EVGA GTX 980 SC'd
@CartmansPiehole ,

When you reboot the computer, I am guessing that Windows "finds" your keyboard (Key 1) and selects it. It would be easy enough to test. Just select Key 2, and you should lose keyboard connectivity to your computer. Reboot the computer and see if Key 1 is selected by Windows. Please let us know the results.

I hope this helps. Have a great day.

Regards,
Phil
 

My Computers

System One System Two

  • OS
    Windows 11 Pro Version 23H2 (Build 22631.3527)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS8930 SE
    CPU
    Intel i7-9700K 4700 MHz
    Motherboard
    Dell XPS 8930
    Memory
    32 GB (4 x 8GB SK Hynix DDR4 @1333 MHz) (2666 MHz)
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 (6 GB) GDDR6 300 MHz
    Sound Card
    None
    Monitor(s) Displays
    Dell UltraSharp U2518D 25"
    Screen Resolution
    2560 x 1440
    Hard Drives
    NVMe Intel 1024 TB
    Seagate 2 TB, SATA-III
    PSU
    850 W Gold Standard
    Case
    Dell XPS 8930 Base (Special Edition)
    Cooling
    Air
    Keyboard
    Dell 0G4D2W
    Mouse
    Dell MOCZUL
    Internet Speed
    Download 553 Mbps, Upload 686 Mbps
    Browser
    Google Chrome
    Antivirus
    Bitdefender Premium Security, plus Malwarebytes Premium
    Other Info
    BIOS Version 1.1.31
  • Operating System
    Windows 11 Pro Version 23H2 (Build 22631.3527)
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 7590
    CPU
    i7-9750H 4.5 GHz
    Motherboard
    Dell XPS 15 7590
    Memory
    16 GB (2 x 8GB @ 1333 MHz) DDR4-2666 MHz
    Graphics card(s)
    NVIDIA GeForce 1650 4 GB GDDR5
    Sound Card
    None
    Monitor(s) Displays
    Dell XPS 15 7590, 15.6" InfinityEdge Anti-Glare, Non-Touch
    Screen Resolution
    1920 x 1080
    Hard Drives
    512 GB M.2 PCle NVMe SK Hynix
    PSU
    130W Power Adapter
    Case
    Dell XPS 15 7590
    Cooling
    Air
    Mouse
    Logitech M510
    Keyboard
    Laptop
    Internet Speed
    Download: 400 Mbps, Upload: 203 Mbps
    Browser
    Google Chrome
    Antivirus
    Bitdefender Premium Security, plus Malwarebytes Premium
    Other Info
    BIOS Version 1.27.0

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