Wi-fi does not work on the PC

My acer aspire 3 Windows 11 laptop does not register wifi and does not respond to mouse commands normally. I need to double-tap the right mouse to accept enter.
I've even tried factory settings.
I already restarted the router in vain
I've restarted the PC countless times, but I've noticed that it doesn't do as it normally does.
It is an Acer Aspire 3 A315-59-54L4 notebook.
SND 33403176434

Helena lima said:

Meu portátil acer aspire 3 Windows 11 não registra wi-fi e não responde aos comandos do mouse normalmente.Preciso dar dois toques à direita do mouse para aceitar o enter.
Já tentei até configurações de fábrica.
Já reiniciei o roteador em vão
Já reiniciei o PC inúmeras vezes, mas percebi que não faz como normalmente.
É um notebook Acer Aspire 3 A315-59-54L4.
SND 33403176434

Click to expand...

Hi there
English please on the Forum -- Google translate is pretty good these days !!!!
I suspect though it could be that the Wifi driver is unsigned -- try rebooting the PC into safe / diagnostic mode , and disable driver signing to install the driver.

Cheers
jimbo

Jumbo
Gratitude for the help forgiveness I am 69 years old can you please send me step by step on how to do this if or ignorant in technology

could you post the make and model of your router please
i can then check what IP addressing it uses and then give you the information
on how to set your computer to static addressing in network settings.

please don't worry its not difficult.
best of luck, Steve ..