Win11 freezing after idle

Hi All
New guy Here is my problem, new computer bought on 4/9/23 worked good for awhile now after setting idle for about 10 minutes or so will not wake up freezes,sometimes it will wake up and mouse will be very slow and wont hardly move, getting so i have to tur n computer off to stop from freezing any suggestions???
Don

Make sure to install the newest version of graphic card driver.

Open Command Prompt and execute Chkdsk C: /f command.

In this guide, you will learn the steps to perform a clean boot on Windows 11 and Windows 10 to help you troubleshoot and determine conflicts in your setup.

Welcome to the forum. Since all in one PC uses laptop parts, I'm gonna bet it uses Modern Standby S0 sleep state as well. Would you please open a command prompt. Type
powercfg -a
Post a screenshot of it.

I think this what you want

Is it happening with no programs/apps installed? Have to tried disabling all startup items?

@tindonman Yes, that All-in-One does use S0 sleep.

Use Dell Command Update or Dell SupportAssist to make sure you have latest bios which is now 1.11.0.

The OEM does not always have the latest graphic drivers and wireless drivers from Intel. You can go to Intel site and use its Driver Support Assist tool which will install their latest Iris graphics, chipset, and wireless drivers.

Things to try if updating bios and Intel drivers do not help. Can be done in no particular order. Put it to sleep and test wake after each one.
1. Make sure your mouse and/or keyboard are set to wake computer. Device Manager>Expand Mice & other pointing devices>right click on your mouse>select properties>power management tab> check box to "allow this device to wake computer" . Expand Keyboard and do same for KB.

2. As @FreeBooter said see if problem still exists in clean boot. If it does not, some software conflict is causing the problem. The tutorial can help you weed out which one.
Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial

3. See if problem exists in safe boot. If it does not, it points to a driver issue. Boot to Safe Mode in Windows 11 Tutorial

4. Make sure you have no corrupt system files that is causing this problem. Open a command prompt as administrator and type sfc /scannow
Pay attention to the scan results to see if SFC found anything it could not repair. If it found corruption it could not fix followup with this command (note the spaces)
dism /online /cleanup-image /restorehealth
Restart computer

5. Make sure you are using the balanced power plan. Control Panel>Power Options

If none of the above suggestions help - In some systems, but not all, the OEM allows one to turn off modern sleep and revert back to the S3 sleep we have always been accustomed to. Maybe you are one of the lucky ones who can use S3. Disable Modern Standby in Windows 10 and Windows 11 Tutorial

Let us know the results.

Ok
Have updates all drivers ans system items had to update SupportAssist before i could run it. There were several outdated drivers ,now I guess Ill just have to wait and see if freezes stop or continue, will keep you up to date in a couple days. thank you for all the help
P.S.
I thought new computer would have a new drivers and software (my bad)
Dod

Well its been a week or so and have not had any issues with freezing scene doing all suggestion from forum I think the biggest was updating everything. I want to thank all who made suggestions

We are glad to hear your issue has been resolved, thank you for letting us know that all is now well!

Another question different subject
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tindonman said:

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