Hey everyone,
My PC auto-updated to Windows 11 24H2, and when I tried using it the next morning, I couldn’t log into my account. It kept showing the message:
“This device is offline. Use a different sign-in option.”
But the problem is — it didn’t give me another sign-in option.
I noticed my PC had no internet connection, even though every other device on my home network was working perfectly fine.
Luckily, I was able to log in using the local Administrator account. After some research, I found suggestions to enable DNS over HTTPS (DoH) in the network settings to fix the internet issue.
But when I tried to do that, I got the error:
“Some of these settings are managed by your organization.”
Thing is — this is my personal PC, I built it myself, and it’s never been part of any organization.
I even tried to roll back to 23H2, but Windows says the files needed for rollback were deleted. Great…So now I’m stuck with a semi-bricked machine, and I’d really prefer not to reset everything.
Has anyone run into this? Any ideas how to fix this DNS/DoH policy lock or get network access working again?
Any help would be massively appreciated!
UPDATE: Fixed it
Step 1:
Open cmd and Type "sc query dnscache" (everything without quotation)
Look for STATE. If it's STOPPED..
Step 2:
Restart it by typing "sc start dnscache"
If that gives you an ERROR..
Step 3:
Open your Notepad
insert this into it:
Save it as "All Files" & Name it "enable_dnscache.reg"
Run it as Admin then Restart your PC.
After Reboot:
This fixed it for me, i hope it will help you :)
My PC auto-updated to Windows 11 24H2, and when I tried using it the next morning, I couldn’t log into my account. It kept showing the message:
“This device is offline. Use a different sign-in option.”
But the problem is — it didn’t give me another sign-in option.
I noticed my PC had no internet connection, even though every other device on my home network was working perfectly fine.
Luckily, I was able to log in using the local Administrator account. After some research, I found suggestions to enable DNS over HTTPS (DoH) in the network settings to fix the internet issue.
But when I tried to do that, I got the error:
“Some of these settings are managed by your organization.”
Thing is — this is my personal PC, I built it myself, and it’s never been part of any organization.
I even tried to roll back to 23H2, but Windows says the files needed for rollback were deleted. Great…So now I’m stuck with a semi-bricked machine, and I’d really prefer not to reset everything.
Has anyone run into this? Any ideas how to fix this DNS/DoH policy lock or get network access working again?
Any help would be massively appreciated!
UPDATE: Fixed it
Step 1:
Open cmd and Type "sc query dnscache" (everything without quotation)
Look for STATE. If it's STOPPED..
Step 2:
Restart it by typing "sc start dnscache"
If that gives you an ERROR..
Step 3:
Open your Notepad
insert this into it:
Code:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dnscache]
"Start"=dword:00000002Save it as "All Files" & Name it "enable_dnscache.reg"
Run it as Admin then Restart your PC.
After Reboot:
Code:
sc start dnscache
Code:
ipconfig /flushdnsThis fixed it for me, i hope it will help you :)
- Windows Build/Version
- 26 100.1
Last edited:
My Computer
System One
-
- OS
- Windows 11
- Computer type
- PC/Desktop
- Manufacturer/Model
- Custom
- CPU
- AMD Ryzen 7 5700X3D
- Motherboard
- MSI Tomahawk b450
- Memory
- 32gb
- Graphics Card(s)
- RTX 5070
