Solved Windows 11 24H2 Update Broke My Internet and Locked Me Out


Edmond223

Member
Local time
3:52 AM
Posts
1
OS
Windows 11
Hey everyone,

My PC auto-updated to Windows 11 24H2, and when I tried using it the next morning, I couldn’t log into my account. It kept showing the message:

“This device is offline. Use a different sign-in option.”

But the problem is — it didn’t give me another sign-in option.

I noticed my PC had no internet connection, even though every other device on my home network was working perfectly fine.

Luckily, I was able to log in using the local Administrator account. After some research, I found suggestions to enable DNS over HTTPS (DoH) in the network settings to fix the internet issue.

But when I tried to do that, I got the error:

“Some of these settings are managed by your organization.”

Thing is — this is my personal PC, I built it myself, and it’s never been part of any organization.

I even tried to roll back to 23H2, but Windows says the files needed for rollback were deleted. Great…So now I’m stuck with a semi-bricked machine, and I’d really prefer not to reset everything.

Has anyone run into this? Any ideas how to fix this DNS/DoH policy lock or get network access working again?

Any help would be massively appreciated!

UPDATE: Fixed it

Step 1:
Open cmd and Type "sc query dnscache" (everything without quotation)
Look for STATE. If it's STOPPED..
Step 2:
Restart it by typing "sc start dnscache"

If that gives you an ERROR..

Step 3:
Open your Notepad
insert this into it:

Code:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dnscache]
"Start"=dword:00000002

Save it as "All Files" & Name it "enable_dnscache.reg"

Run it as Admin then Restart your PC.

After Reboot:
Code:
sc start dnscache
Code:
ipconfig /flushdns

This fixed it for me, i hope it will help you :)
 
Windows Build/Version
26 100.1
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    AMD Ryzen 7 5700X3D
    Motherboard
    MSI Tomahawk b450
    Memory
    32gb
    Graphics Card(s)
    RTX 5070

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