Windows 11 Does Not Shutdown

Hello Everyone,

I purchase my new desktop in Aug of 2024. It is a gaming desktop. I had a problem with the gaming software and contacted the manufacturer, that suggested I reinstall Windows 11. I did, and did not install what is SignalRGB, and the device is working fine. I travel for long periods of time, and I shutdown the desktop. When I did a shutdown, it only restarted Windows 11. I was leaving shortly so during the restart, I held the power button to have it shutdown. When I returned, it powered on, no problem. It still does not shutdown properly. I researched on the internet, tried a few things, such as disabling the Fast Startup in the Power Options and few other things, and it still will not shutdown properly. I reached out the manufacturer again, and they suggest I reinstall Windows again. I don't want to do that again, it was a lot work to get the desktop working the way I like it.

Has anyone else had this issue, and if did, what was the solution. Am open to any suggestions.

Thanks,
Tony.

Hi Tony, have you checked to see if there are any programs running in the background? Check task manager

Turn off Hibernation.
Open a Command Prompt as Admin, type
press Enter

You can also press the Windows key +X and choose Device Manager
under Universal Serial Bus Controllers
Right click each device, choose Properties .if it has a Power Management tab , Uncheck
Allow the computer to turn off this device to save power,
Restart the computer

This link has troubleshooting steps for Dell computers that may have some trial and error steps:



One or more of these paragraphs may be useful:

Prevent individual devices from waking up your computer

Disable Automatic Maintenance

Disable Wake Timers


If the above methods do not fix the shutdown then there are additional troubleshooting steps.