Windows 11 Home Constantly Crashing playing various video games


wrockery

Member
Local time
3:58 AM
Posts
2
OS
Windows 11 Home
Hi
Hoping someone can help me fix this!
I have been crashing while playing various video games and on idle occasionally.

BUILD VERSION: Windows Build Version 25H2 (OS Build 26200.8039)

Here is the problem I'm getting:

Source
Windows

Summary
Hardware error

Date
‎3/‎04/‎2026 4:09 PM

Status
Not reported

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 1b8
Parameter 1: a
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_26200
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.26200.2.0.0.768.101
Locale ID: 3081

Files that help describe the problem
WATCHDOG4400-20260403-1608.dmp
sysdata.xml
WERInternalMetadata.xml
memory.csv
sysinfo.txt
WERInternalRequest.xml



I noticed Stingo93's thread in which these were the first two steps to follow.... see my feedback on each below.

1) Run:
https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.bat

Tuneup Log file here -- TuneupLog.txt


2) Open administrative command prompt and copy and paste:

PowerShell $D=(New-Object -ComObject Wscript.Shell).SpecialFolders(4);Compress-Archive "%WinDir%\MEMORY.DMP" "$D\Memory_dmp"

When I did this in cmd it came back with the following:

ZipArchiveHelper : Access to the path 'C:\WINDOWS\MEMORY.DMP' is denied. At C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\Microsoft.PowerShell.Archive\Microsoft.PowerShell.Archive.psm1:632
char:30
+ ... sArchived = ZipArchiveHelper $sourceFilePaths $destinationPath $compr ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : PermissionDenied: (C:\WINDOWS\MEMORY.DMP:String) [Write-Error], UnauthorizedAccessExcept
ion
+ FullyQualifiedErrorId : CompressArchiveUnauthorizedAccessError,ZipArchiveHelper

Any help would be great

Thanks!
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    AMD RYZEN 7 5700X 8-Core Processor
    Motherboard
    B550M DS3H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3070
    Monitor(s) Displays
    1: MSI 360hz 1440p 27 inch 2: Benq 60hz 21.5inch
    Screen Resolution
    1920x1440
    Case
    Aftershock case
    Cooling
    5x fans & liquid cooled cpu
    Keyboard
    Hunstman mini
    Mouse
    Gpro Superlight
    Internet Speed
    500 mbps
    Browser
    avg google chrome
    Antivirus
    Avg
1) Please see posting instructions:






2) Add WMIC:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~





3) Run tuneup_plus_log.bat > post a share link







3) Run gather_additional_dump_files.bat > post a share link



 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Hi there,
Thanks for your herlp.

Please see below.

1. V2 log here

2. WMIC added

3. Tune up log here

4. Dump log here
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    AMD RYZEN 7 5700X 8-Core Processor
    Motherboard
    B550M DS3H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3070
    Monitor(s) Displays
    1: MSI 360hz 1440p 27 inch 2: Benq 60hz 21.5inch
    Screen Resolution
    1920x1440
    Case
    Aftershock case
    Cooling
    5x fans & liquid cooled cpu
    Keyboard
    Hunstman mini
    Mouse
    Gpro Superlight
    Internet Speed
    500 mbps
    Browser
    avg google chrome
    Antivirus
    Avg
1) Please report the revision for the installed motherboard B550M DS3H AC



2) The BIOS Version/Date American Megatrends International, LLC. FCc, 8/02/2023

Upgrade the BIOS to the most up to date non-beta BIOS



3) Rerun Tuneup plus > make sure that the link posted is after adding WMIC.




4) Run gather_additional_dump_files.bat > post a share link






5) The dump log was not able to be opened. Please make sure that all links are without logon.



6) Turn off Windows fast startup:




7) Search for > post share links
C:\WINDOWS\Logs\MeasuredBoot\0000000034-0000000000.json
C:\WINDOWS\Logs\MeasuredBoot\0000000029-0000000001.json
C:\WINDOWS\Logs\MeasuredBoot\0000000012-0000000000.json




Code:
Name    NVIDIA GeForce RTX 3070
PNP Device ID    PCI\VEN_10DE&DEV_2488&SUBSYS_39091462&REV_A1\4&2283F625&0&0019
Adapter Type    NVIDIA GeForce RTX 3070, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 3070
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_1c87a544b993d27c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_1c87a544b993d27c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_1c87a544b993d27c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_1c87a544b993d27c\nvldumdx.dll
Driver Version    32.0.15.9597
INF File    oem89.inf (Section016 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVMDI.INF_AMD64_1C87A544B993D27C\NVLDDMKM.SYS (32.0.15.9597, 100.82 MB (105,722,088 bytes), 25/03/2026 10:23 PM)


Code:
nvlddmkm.sys Wed Mar  4 16:33:40 2026 (69A8B344)
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Back
Top Bottom