Windows 11 Network Credentials

mjw72652 · Sep 24, 2024

I have a home network comprising four Synology NAS units, a printer, a Dell Desktop, and an MSI laptop, all running the latest update of Windows 11 Pro. On the Dell, all devices usually appear in the File Explorer's network pane, except for the Dell itself, and the MSI laptop, which appears inconsistently. When the MSI is visible, its shared folders are sometimes accessible without issues. However, most of the time, Windows prompts for a username and password, which I cannot provide as they do not exist. I've confirmed through the Credential Manager that there are no stored credentials for the MSI laptop.

On the MSI laptop, the network pane in File Explorer fails to display either computer, though it shows all other devices.

The sporadic appearance of the Network Credentials prompt is frustrating. As a workaround, I access shared folders via a Synology server.

Is there anyone who can offer assistance?

dacrone · Sep 26, 2024

Check your network on each pc. Are they all set to Private?

mjw72652 · Sep 26, 2024

dacrone · Sep 26, 2024

mjw72652 said:
which I cannot provide as they do not exist

so when accessing the MSI pc's shared folder/files from another pc, it asks for credentials? this would be the MSI user account credentials. im not following your statement about ^ the do not exist? please elaborate how the user account creds dont exist..

mjw72652 · Sep 26, 2024

It asks for credentials to access the MSI shared folders. According to Windows 11 Credentials Manager on both computers, there are no windows credentials for the MSI- they are nonexistence. Even if I enter the Microsoft account username and password for the MSI, it will not accept them. password protected sharing is turned off on both computers. Windows should not be asking for them.

dacrone · Sep 26, 2024

so when it asks for the credentials, you can try either of these for the username:

first 5 characters of your microsoft acct email (go to C:\Users\ on the MSI and see what your user folder is named if you are unsure) & your microsoft acct password

OR

Microsoft\your@email.here & microsoft account password

i have only seen the latter work a few times before

mjw72652 · Sep 26, 2024

Tried both of those. Neither worked. What's really annoying is about 10% of the time it doesn't ask for credentials.

dacrone · Sep 26, 2024

it can't not have creds to access the other pc's files... the creds will be whatever user name the msi profile has. you can try:

msicomputername\msiuseracctname
password that logs you into that account

mjw72652 · Sep 26, 2024

Sure it can. The MSI can access the shared folders on the Dell without asking for credentials. Neither Credentials Manager shows credentials for either PC. There is a third computer on the network belonging to my neighbor which is rarely turned on. Both the Dell and the MSI can access the shared folder on it without any credentials anywhere.

dacrone · Sep 26, 2024

i understand that turning off password protected sharing makes this possible, but if it is "sometimes" asking for a password/creds, then that is not imposed... idk. turn it on, apply and back off and apply again. something somewhere didnt take

mjw72652 · Sep 26, 2024

When the credentials are asked for, my Microsoft account is already entered as the username- I can't change that. For the password, I enter the Microsoft Account password, but it is not accepted.

dacrone · Sep 26, 2024

is there not a use different credentials option at the bottom of the creds popup window?

mjw72652 · Sep 26, 2024

There's a more choices option in this window. The only options are the account that is already entered, or use a different account (there isn't one I could use.

dacrone · Sep 26, 2024

net session \\msi.ip.here /delete

try that via elevated command prompt from other computer (not the msi)

mjw72652 · Sep 26, 2024

No change. I may just have to live with my workaround, copying to and from a directory on one of my servers.

dacrone · Sep 26, 2024

elevated command prompt:

net use \\msicomputername\sharedfoldername /delete

and then second command:

klist purge

then reboot and check again. should remove the shared folder connection, and then remove the creds

mjw72652 · Sep 26, 2024

I get an error message on the first command entered as net use \\MSI\c: /delete "the network connection cannot be found" I also tried net use \\MSI\C:\ with the same result.

dacrone · Sep 26, 2024

put C$, no :

mjw72652 · Sep 26, 2024

When I tried that, I get a response listing the syntax of the command

dacrone · Sep 26, 2024

if the whole C$ is shared, you could try \\MSI. just to be certain, the msi pc is named "MSI" correct?

Windows 11 Network Credentials

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Well-known member

My Computer

Similar threads