Windows 11 System Sounds Not Playing Audio - Registry fix does not work


Matt2305

Matt2305

Member
Local time
6:19 PM
Posts
5
OS
Windows 11
Hi guys, new here :)

I know this is an old topic but this is exactly the same problem I am having, I'm currently using Win11 Build 23H2.
I have tried to use the regedit method (Windows 10 Not Playing System Sounds. All Other Sounds Are Okay. - Windows 10 Help Forums) and deleting the default string but I'm receiving the following error. No amount of permission editing (I have full admin rights) will change anything.

regedit.png



Please can anyone help, I have changed my sound drivers multiple times, all other sounds apart from Windows default sounds and 1 game's selective sounds will not play

Many thanks

Matt

​

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    13th Gen Intel(R) Core(TM) i9-13900KS
    Motherboard
    MPG Z790 CARBON WIFI
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Screen Resolution
    1980x1080
    PSU
    1000W
Matt2305 said:
all other sounds apart from Windows default sounds and 1 game's selective sounds will not play
Click to expand...
So the built-in system sounds play when prompted such as an error occurs, startup, shutdown, etc. but no other sound plays? What media player are you using, e.g. Windows Media Player, Media Player, [Yes they are different], VLC, etc.? Do sounds from the Internet play? What are the formats of the sounds that don't play?
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Windows Media Player, everything on the web plays, all music files play, if I browse Windows audio files and play in media player, it will play. Even when I adjust the volume Mixer, I will hear a chime that will tell me the selected volume

None of these wav files will play when test is played:

Wav files will play in whatever media player I will select (WMP or classic etc) so it cannot be the format itself

wav.png

Thanks
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    13th Gen Intel(R) Core(TM) i9-13900KS
    Motherboard
    MPG Z790 CARBON WIFI
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Screen Resolution
    1980x1080
    PSU
    1000W
My Sounds in Control Panel looks just like yours and they Test just fine with Speakers set as the Output. I navigated to C:\Windows\WinSxS\amd64_microsoft-windows-shell-sounds-dm_31bf3856ad364e35_10.0.22621.1_none_a9a06b326661fac0 where the *.wav files are located, right-clicked a longer one such as Logon and chose Open with and Windows Media Player (Legacy) and it played, also worked in the default Media Player and VLC. You might do the same to verify the files are still good.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Screenshot 2024-06-01 151621.png

I've done that, all the files work perfectly in any media player, windows just won't play it on its own.
Incidentally, this first became a prob when one of the win updates came out, I thought it was the game I was playing (Prepar3d V5) which was not playing particular .wav files but had noticed it was not playing any of the windows sound, log on/off etc
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    13th Gen Intel(R) Core(TM) i9-13900KS
    Motherboard
    MPG Z790 CARBON WIFI
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Screen Resolution
    1980x1080
    PSU
    1000W
Here's what I would try:
Perform a clean boot to eliminate software conflict causing the issue. If it doesn't happen in a clean boot, you have some software conflicting with Windows. Brink's procedure will help you weed out which one. Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial

Make sure you have no corrupt system files that is causing this problem. Open a command prompt as administrator and type sfc /scannow
Pay attention to the scan results to see if SFC found anything it could not repair. If it found corruption it could not fix followup with this command (note the spaces)
dism /online /cleanup-image /restorehealth
Restart computer

Still no joy, Repair Install Windows 11 Repair Install Windows 11 with an In-place Upgrade Tutorial
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Thanks I'll try that, of course reinstalling windows will be the last resort.

Ta
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    13th Gen Intel(R) Core(TM) i9-13900KS
    Motherboard
    MPG Z790 CARBON WIFI
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Screen Resolution
    1980x1080
    PSU
    1000W
Matt2305 said:
of course reinstalling windows will be the last resort.
Click to expand...
Yes a clean install is the last resort, but a repair install is much different that an clean install. You do not lose your personal settings or files. Most, if not all, applications stay intact.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
glasskuter said:
Yes a clean install is the last resort, but a repair install is much different that an clean install. You do not lose your personal settings or files. Most, if not all, applications stay intact.
Click to expand...
Seems my windows was alot more corrupted than I first thought, I did do a scan which found corrupted files and tried to repair them but after a reboot then somehow disabled all my text editors :S. I'm now repairing windows to hope this works!!

Thanks for your help
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    13th Gen Intel(R) Core(TM) i9-13900KS
    Motherboard
    MPG Z790 CARBON WIFI
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Screen Resolution
    1980x1080
    PSU
    1000W
You must log in or register to reply here.

Similar threads

Solved Windows 10 System Sounds Not Playing Audio
Replies
4
Views
4K
hispanico
hispanico

Latest Support Threads

Latest Tutorials

Back
Top Bottom