Windows 11 Upgrade


A.KH

Member
Local time
6:37 PM
Posts
51
OS
11
Hello Community,
I have problem while trying to upgrade win 10 to win 11,
Says (0x80070005- 0x2000D), The installation failed in the Safe_OS phase with an error during MIGRATE_DATA operation
I try to do:
Phase 1:
DISM.exe /Online /Cleanup-Image /ScanHealth
DISM.exe /Online /Cleanup-Image /CheckHealth
DISM.exe /Online /Cleanup-image /Restorehealth
SFC\Scannow

Phase 2:
Clean boot
Disable all Microsoft Services
Configure Windows Update Settings (allow Update automatically, and i try to disable the update as well)
allow (svchost.exe) file through firewall setting

Phase 3:
Update the BIOS

I did all these solutions But does not work, ANY SUGGESTION FOR FIX THE ISSUE

Thank you community
 
Windows Build/Version
windows 11

Attachments

  • Win 11 error.webp
    Win 11 error.webp
    19.8 KB · Views: 2

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
It would help if you put your complete system specs in My Computer.
 

My Computers

System One System Two

  • OS
    Win 11 Pro 26100.3902
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Alienware Aurora R16
    CPU
    Intel Core i9 14900F (24 -Core, 68 MB Total Cache)
    Motherboard
    Dell Alienware
    Memory
    32GB DDR5
    Graphics Card(s)
    RTX 4080 Super w/566.36
    Sound Card
    Realtec
    Monitor(s) Displays
    Corsair XENEON 32QHD165
    Screen Resolution
    2560 X 1440
    Hard Drives
    1-2TB Samsung 990 Pro PCIe NVMe M2 SSD
    1-4TB Samsung 990 Pro PCIe NVMe M2 SSD
    PSU
    1000 Watt Platinum Dell
    Case
    Alienware
    Cooling
    Liquid Closed Loop
    Keyboard
    Corsair Strafe RGB MK.2
    Mouse
    Corsair M65 Pro
    Internet Speed
    1000Gb's Down-20 Up
    Browser
    Firefox 137.0
    Antivirus
    Defender
    Other Info
    Very Quiet And Fast
    CyberPower UPS CP1500PFCLCD
  • Operating System
    Linux Mint 22.1--Winindows 11 Pro Lite
    Computer type
    PC/Desktop
    Manufacturer/Model
    IBuypower
    CPU
    Intel Core i5 1315u
    Motherboard
    ASRock
    Memory
    32GB DDR5
    Graphics card(s)
    PNY RTX 4017
    Sound Card
    onboard
    Monitor(s) Displays
    Dell 2419HGCF
    Screen Resolution
    1920 X 1080
    Hard Drives
    Kingston 2TB SNV2S20006 PCIe 4.0 M.2.2280
    SAMSUNG 980 PRO SSD 2TB, PCIe 4.0 M.2 2280
    PSU
    850Watt
    Case
    Small
    Cooling
    Closed loop Liquid
    Mouse
    IBP
    Keyboard
    IBP
    Internet Speed
    1GB
    Browser
    Firefox 137.0
    Antivirus
    Windows Defender
    Other Info
    Noisy but fast

My Computers

System One System Two

  • OS
    Win 11 Pro 26100.3902
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Alienware Aurora R16
    CPU
    Intel Core i9 14900F (24 -Core, 68 MB Total Cache)
    Motherboard
    Dell Alienware
    Memory
    32GB DDR5
    Graphics Card(s)
    RTX 4080 Super w/566.36
    Sound Card
    Realtec
    Monitor(s) Displays
    Corsair XENEON 32QHD165
    Screen Resolution
    2560 X 1440
    Hard Drives
    1-2TB Samsung 990 Pro PCIe NVMe M2 SSD
    1-4TB Samsung 990 Pro PCIe NVMe M2 SSD
    PSU
    1000 Watt Platinum Dell
    Case
    Alienware
    Cooling
    Liquid Closed Loop
    Keyboard
    Corsair Strafe RGB MK.2
    Mouse
    Corsair M65 Pro
    Internet Speed
    1000Gb's Down-20 Up
    Browser
    Firefox 137.0
    Antivirus
    Defender
    Other Info
    Very Quiet And Fast
    CyberPower UPS CP1500PFCLCD
  • Operating System
    Linux Mint 22.1--Winindows 11 Pro Lite
    Computer type
    PC/Desktop
    Manufacturer/Model
    IBuypower
    CPU
    Intel Core i5 1315u
    Motherboard
    ASRock
    Memory
    32GB DDR5
    Graphics card(s)
    PNY RTX 4017
    Sound Card
    onboard
    Monitor(s) Displays
    Dell 2419HGCF
    Screen Resolution
    1920 X 1080
    Hard Drives
    Kingston 2TB SNV2S20006 PCIe 4.0 M.2.2280
    SAMSUNG 980 PRO SSD 2TB, PCIe 4.0 M.2 2280
    PSU
    850Watt
    Case
    Small
    Cooling
    Closed loop Liquid
    Mouse
    IBP
    Keyboard
    IBP
    Internet Speed
    1GB
    Browser
    Firefox 137.0
    Antivirus
    Windows Defender
    Other Info
    Noisy but fast
As @Josey Wales mentioned, we need your FULL system specs in as much detail as possible including the make/model of the device.. Also a screenshot of your disk management would be helpful.

Some folks have been able to manually do an inplace upgrade using the iso, but for others that method failed as well. Still others have had to clean install.. I was one of them.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
As @Josey Wales mentioned, we need your FULL system specs in as much detail as possible including the make/model of the device.. Also a screenshot of your disk management would be helpful.

Some folks have been able to manually do an inplace upgrade using the iso, but for others that method failed as well. Still others have had to clean install.. I was one of them.
OS windows 10 pro
Version 10.0.19045 Build 19045
Dell 3040 Ser.
RAM 8G.
 

Attachments

  • PC space.webp
    PC space.webp
    55.9 KB · Views: 2

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
That error has to do with permissions. Check to see if this situation applies to you.

Windows Key > search "users" > select Add, Edit, or Remove other users > on the left hand side select "Email & Accounts" > under "Accounts used by other apps" ensure that there is only ONE Microsoft account listed. If there is a duplicate MS account (i.e you see 2 of the same email listed) click on each > one of them will have a "manage" option and one will have a "manage" AND "remove" option > remove the one with the "remove" option

If that condition existed for you, once you remove the duplicate account, restart and try the upgrade again.

You still did not give full system specs. It appears to me that the 3040 has an incompatible cpu.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
That error has to do with permissions. Check to see if this situation applies to you.

Windows Key > search "users" > select Add, Edit, or Remove other users > on the left hand side select "Email & Accounts" > under "Accounts used by other apps" ensure that there is only ONE Microsoft account listed. If there is a duplicate MS account (i.e you see 2 of the same email listed) click on each > one of them will have a "manage" option and one will have a "manage" AND "remove" option > remove the one with the "remove" option

If that condition existed for you, once you remove the duplicate account, restart and try the upgrade again.

You still did not give full system specs. It appears to me that the 3040 has an incompatible cpu.
Glasskuter, i don't have any email or account for Microsoft, and i use the local admin user under administrator group policy. about the spesc already i use bypass win 11 to avoid requirement check. the problem is i did install win 11 for 6 pc already but last one i face the issue that mentioned upmost.
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
Please run > post share links




1) V2 log collector




2) tuneup_plus





3) upgrade_failure_info


 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Please run > post share links




1) V2 log collector




2) tuneup_plus





3) upgrade_failure_info


can you explain more please
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
Please run the scripts > post share links
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
The scripts needed titles.

The links reported what they are designed to do.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Says (0x80070005- 0x2000D), The installation failed in the Safe_OS phase with an error during MIGRATE_DATA operation

These error codes require log file scanning which takes time.


V2 log collector
tuneup_plus
upgrade_failure_info
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
@anaskhawaldeh89 Let me explain how this works.
Log files are created when certain events happen in Windows. The log files are used to analyze the failing event as they can point to what caused the failure.

An upgrade failure is only one windows event that creates log files. Zbook is profficient at reading log files. That is why he is asking you to gather the required log files together. Put them all in a folder. Zip the folder. Upload the zipped folder to any cloud provider and post a shared link to that cloud folder in this thread so he can access the files and analyze them.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
These error codes require log file scanning which takes time.


V2 log collector
tuneup_plus
upgrade_failure_info
does (Panther, RollBack) folder work with you to see the logs
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
For troubleshooting please post the share links in post #17 and plan to post additional share links as needed.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

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