Windows needs your current credentials error


E

efor

Member
Local time
2:08 PM
Posts
10
OS
Windows 11 Pro / 22H2
Hi,
at work I have lenovo laptop. Installed clean windows 11 there. We have active directory so I'm using account to login there.
See a lot of times per day error about my account (see attachment).
Didn't have this problem in WIN10.

Any idea how to fix that please?
Thank you
 

Attachments

  • Windows-needs-your-current-credentials.png
    Windows-needs-your-current-credentials.png
    12.9 KB · Views: 2

My Computer

System One

  • OS
    Windows 11 Pro / 22H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 15-IIL 20SM
    CPU
    Intel(R) Core(TM) i5-1035G1
    Memory
    8 GB RAM
    Graphics Card(s)
    UHD Graphics
    Hard Drives
    256 GB SSD NVMe
    Browser
    Firefox / latest
    Antivirus
    Microsoft Defender
Is the computer at work maintained by IS?
I will assume not since you said you installed Windows there.
There seems to be a mismatch between the credentials used.
So look for Credential Manager, Select Windows, under Generic Credentials,
look for your login name and check for duplicate entries and mismatched passwords.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
Uhm after clean install I had a problem with login to AD (synology). It still showed me wrong username or password.

Followed this guide, maybe this is a problem?
  • Open the local security policy app
  • Select Local Policies -> Security Options
  • Double click on "Network security: Configure encryption types allowed for Kerberos".
  • Check only these 2 options: DES_CBC_CRC and DES_CBC_MD5.
  • Reboot the Windows client
 

My Computer

System One

  • OS
    Windows 11 Pro / 22H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 15-IIL 20SM
    CPU
    Intel(R) Core(TM) i5-1035G1
    Memory
    8 GB RAM
    Graphics Card(s)
    UHD Graphics
    Hard Drives
    256 GB SSD NVMe
    Browser
    Firefox / latest
    Antivirus
    Microsoft Defender
Well, your Synology NAS becomes your domain controller so if your login fails, it needs to be addressed by IT.
Did you fail to login multiple times? This would lock out your credentials.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
@OAT I think you don't understand me.
I can login successfully with ma AD account. Problem is, some seconds / minutes after login I get that error. If I logout and re-login back, I get that error again after some seconds / minutes.
 

My Computer

System One

  • OS
    Windows 11 Pro / 22H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 15-IIL 20SM
    CPU
    Intel(R) Core(TM) i5-1035G1
    Memory
    8 GB RAM
    Graphics Card(s)
    UHD Graphics
    Hard Drives
    256 GB SSD NVMe
    Browser
    Firefox / latest
    Antivirus
    Microsoft Defender
I see. Thank you for clarifying and sorry about the misunderstanding.
So, you do login successfully and then the errors occur.
It seems that you are getting an error on another sub-system once you are in.
Mapped drive? But the error box does not look like a standard windows GUI.
Are you automatically connecting elsewhere?
Sorry shooting in the dark there.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
@OAT it's ok, no problem. My steps are default, so I turn on laptop, write password to windows and login to AD. No mapped disks. Error box is standard of windows.

Maybe I can to record short video with login steps and error.
 

My Computer

System One

  • OS
    Windows 11 Pro / 22H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 15-IIL 20SM
    CPU
    Intel(R) Core(TM) i5-1035G1
    Memory
    8 GB RAM
    Graphics Card(s)
    UHD Graphics
    Hard Drives
    256 GB SSD NVMe
    Browser
    Firefox / latest
    Antivirus
    Microsoft Defender
No, not needed. Your computer profile gives me no information on your version of windows
but being at work, I'll assume it is PRO and that the system has been properly activated.
Please try this:
  • Click on the Windows Logo Key using Alphabet “R” to get the Run Box on the display screen.
  • Now move to the given space and input “Gpedit.Msc” then click OK. As it’ll fetch the Local Group Policy Editor Window on your display screen.
  • Now from the left pane, simply click on the “Computer Configuration” then double-click on “Administrative Templates”
  • Then select “System” and then click on “Logon” available on the list
  • Then head over to the right-pane and then fine the “Always Wait For The Network At Computer Startup And Logon” statement available there.
  • If it is turned on, simply double-click on it to “Disable”. Or else select set it to “Not Configured”. After this, click on “Apply” then “OK” to finish.
  • You can now quit the Window then “Restart” your Windows 11.
  • Report back.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
forgot to write. I already tried that some hours ago. Still same problem.
Sometimes error shows after 1-2 minutes, sometimes after 10-15 minutes.

btw I filled my profile better (laptop specs)
 

My Computer

System One

  • OS
    Windows 11 Pro / 22H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 15-IIL 20SM
    CPU
    Intel(R) Core(TM) i5-1035G1
    Memory
    8 GB RAM
    Graphics Card(s)
    UHD Graphics
    Hard Drives
    256 GB SSD NVMe
    Browser
    Firefox / latest
    Antivirus
    Microsoft Defender
Trying to help remotely without access to the machine is a challenge.
There are several tools such as Process Monitor that would tell you what process is being activated.
IPPathTableView would give you info about attempted connections.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
maybe we can make a deal and you can connect via anydesk at specific time?
 

My Computer

System One

  • OS
    Windows 11 Pro / 22H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 15-IIL 20SM
    CPU
    Intel(R) Core(TM) i5-1035G1
    Memory
    8 GB RAM
    Graphics Card(s)
    UHD Graphics
    Hard Drives
    256 GB SSD NVMe
    Browser
    Firefox / latest
    Antivirus
    Microsoft Defender
No sorry.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
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