Solved Windows Shutting Down "Randomly"


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VictoriusH

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10:47 PM
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26
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Windows 11
Hi everyone,

I've gotten awesome help before, so I thought I post here again :)

Bought an Intel NUC, brand new. Works fine, I can even game on it with no problems.

But recently, I've noticed Windows just shuts down seemingly randomly. I was able to replicate once situation, which was when I was on a website and trying to edit something.

What can I do to fix this, or to monitor what's causing the issue?

Thanks in advance!
 
Windows Build/Version
Windows 11 Versio 24H2 (OS Build 26100.2894)

My Computer My Computer

At a glance

Windows 11Intel Core i7-1065G7 CPU @ 1.30GhzIntel Iris Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
LG
CPU
Intel Core i7-1065G7 CPU @ 1.30Ghz
Graphics Card(s)
Intel Iris Plus Graphics
Random shutdowns can be caused by a variety of hardware and/or software issues. The easiest way to start is to go look under Event Viewer > Windows Logs. You can look under Application or System and see if you can see something being logged at the approx time of one of these random shutdowns. Although if not experienced enough you might have troubles viewing these logs.
Outside of this you might try running a memory diagnostics utility to test ram. Check CPU temps. Update Video driver.
Random shutdowns can be troublesome to find a culprit.
 
Last edited:

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Win 7/10/11
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I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
www.elevenforum.com

Run Windows Memory Diagnostics Tool in Windows 11

This tutorial will show you how to manually run the Windows Memory Diagnostics Tool to check for memory problems in Windows 10 and Windows 11. The Windows Memory Diagnostics Tool can help you identify and diagnose problems with system memory (RAM) when you suspect your PC has a memory problem...
www.elevenforum.com www.elevenforum.com
 

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  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
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    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
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    ROG SupremeFX Formula 8-Channel High Definition Audio
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    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
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    All over the place
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    Too many to list. OS on Samsung 1TB 870 QVO SATA
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    Silverstone 1500
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    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
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    Corsair K95 / Logitech diNovo Edge Wireless
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    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
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    2000/500Mbps
    Browser
    All sorts
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    Kaspersky Premium
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    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
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    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.

  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
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    QHD 2880 x 1800 OLED
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    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
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    Defender / Malwarebytes
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    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.9168 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
Okay, I am able to replicate the issue.
From the Event Viewer > Windows Logs here is what I see. Red highlights is what happens after the shutdown issue (meaning before red highlight, everything is fine)

1-1.webp

2-2.webp
 

My Computer My Computer

At a glance

Windows 11Intel Core i7-1065G7 CPU @ 1.30GhzIntel Iris Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
LG
CPU
Intel Core i7-1065G7 CPU @ 1.30Ghz
Graphics Card(s)
Intel Iris Plus Graphics
Do you see any errors/exclamation marks etc in Device Manager?
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.

  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.9168 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
Seems to be too many duplicate "Windows Error Reporting" all at the same time. You can click on each one for more info. I will say however I have no idea if that is a possible issue or not.
 

My Computer My Computer

At a glance

Win 7/10/11
OS
Win 7/10/11
Computer type
PC/Desktop
Other Info
I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
antspants said:
www.elevenforum.com

Run Windows Memory Diagnostics Tool in Windows 11

This tutorial will show you how to manually run the Windows Memory Diagnostics Tool to check for memory problems in Windows 10 and Windows 11. The Windows Memory Diagnostics Tool can help you identify and diagnose problems with system memory (RAM) when you suspect your PC has a memory problem...
www.elevenforum.com www.elevenforum.com
Click to expand...
I ran the test, however, after logon there was no notification displayed.
However, in the event viewer, I see the following. I assume means memory is fine?

memory.webp

antspants said:
Do you see any errors/exclamation marks etc in Device Manager?
Click to expand...
This is what I see. I tried figuring out what those are but no luck. Installed drivers from PC manufactured, etc. but still there.

device_manager.webp
 

My Computer My Computer

At a glance

Windows 11Intel Core i7-1065G7 CPU @ 1.30GhzIntel Iris Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
LG
CPU
Intel Core i7-1065G7 CPU @ 1.30Ghz
Graphics Card(s)
Intel Iris Plus Graphics
Please run the V2 log collector > post a share link

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BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...
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Post share links for event viewer system and application

www.yourwindowsguide.com

How to share event logs in case of a computer issue

This article explains how to share Event Logs from the event viewer in case if you have a Windows problem as investigation would help.
www.yourwindowsguide.com www.yourwindowsguide.com
 

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Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
I was away from my desk for a few minutes. After I came back, I saw that the computer had shut down (NOTE: while no software/program was running; basically just idle).

In the event viewer, I see this which has to be the issue, right? I've seen the seem error message before when I have experienced the random shut down.

Error.webp

This is a brand new system.

I have still a few days left via their return policy.

What's your opinion, is this a settings issue or should I return everything?
 

My Computer My Computer

At a glance

Windows 11Intel Core i7-1065G7 CPU @ 1.30GhzIntel Iris Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
LG
CPU
Intel Core i7-1065G7 CPU @ 1.30Ghz
Graphics Card(s)
Intel Iris Plus Graphics

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i9-14900KCorsair 128GB (4x32GB) DDR5 5600MT/S CL40 Mem...Onboard
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Intel
CPU
Intel(R) Core(TM) i9-14900K
Motherboard
GIGABYTE Z790 AORUS Elite X WIFI7
Memory
Corsair 128GB (4x32GB) DDR5 5600MT/S CL40 Memory Kit
Graphics Card(s)
Onboard
Sound Card
Onboard
Monitor(s) Displays
43 inch 4k
Screen Resolution
2k (2560 x 1440)
Hard Drives
WD_BLACK 1TB NVMe SSD with Heatsink 7300 mb/s
PSU
MEG Ai1300P PCIE 5 & ATX 3.0 PSU 1300 watts
Case
Phanteks (PH-ES614PTG_BK) Enthoo Pro ATX , Tempered Glass, Integrated RGB Lighting
Cooling
ENERMAX LIQMAXFLO 360mm A-RGB AIO CPU Liquid Cooler
Keyboard
Wireless logitech
Mouse
Wireless logitech

My Computer My Computer

At a glance

Windows 11Intel Core i7-1065G7 CPU @ 1.30GhzIntel Iris Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
LG
CPU
Intel Core i7-1065G7 CPU @ 1.30Ghz
Graphics Card(s)
Intel Iris Plus Graphics
On second thought it just occurred to me the the intel utility may void your warranty, but it will give you a warning box first so you could still use it to see how hot the cpu is. It's possible the heatsink wasn't installed properly. If you have to clock it down a lot then I'd consider returning it.
 

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i9-14900KCorsair 128GB (4x32GB) DDR5 5600MT/S CL40 Mem...Onboard
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Intel
CPU
Intel(R) Core(TM) i9-14900K
Motherboard
GIGABYTE Z790 AORUS Elite X WIFI7
Memory
Corsair 128GB (4x32GB) DDR5 5600MT/S CL40 Memory Kit
Graphics Card(s)
Onboard
Sound Card
Onboard
Monitor(s) Displays
43 inch 4k
Screen Resolution
2k (2560 x 1440)
Hard Drives
WD_BLACK 1TB NVMe SSD with Heatsink 7300 mb/s
PSU
MEG Ai1300P PCIE 5 & ATX 3.0 PSU 1300 watts
Case
Phanteks (PH-ES614PTG_BK) Enthoo Pro ATX , Tempered Glass, Integrated RGB Lighting
Cooling
ENERMAX LIQMAXFLO 360mm A-RGB AIO CPU Liquid Cooler
Keyboard
Wireless logitech
Mouse
Wireless logitech
Win711 said:
On second thought it just occurred to me the the intel utility may void your warranty, but it will give you a warning box first so you could still use it to see how hot the cpu is. It's possible the heatsink wasn't installed properly. If you have to clock it down a lot then I'd consider returning it.
Click to expand...

Thanks, I understand. I am just wondering should I even bother fixing these issues? I still have a few days left to return the system.
 

My Computer My Computer

At a glance

Windows 11Intel Core i7-1065G7 CPU @ 1.30GhzIntel Iris Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
LG
CPU
Intel Core i7-1065G7 CPU @ 1.30Ghz
Graphics Card(s)
Intel Iris Plus Graphics
VictoriusH said:
Can't install. Both versions say "unsupported platform".
Click to expand...

There are other apps to monitor cpu temp. You may have to google around to find one. But to clock the cpu lower you will have to use the bios. But again if it's that hot just sitting there then probably the heatsink isn't making good contact with the cpu.

I'd say first find out how hot the cpu is. And how much work the cpu is doing to cause that heat.
 

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i9-14900KCorsair 128GB (4x32GB) DDR5 5600MT/S CL40 Mem...Onboard
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Intel
CPU
Intel(R) Core(TM) i9-14900K
Motherboard
GIGABYTE Z790 AORUS Elite X WIFI7
Memory
Corsair 128GB (4x32GB) DDR5 5600MT/S CL40 Memory Kit
Graphics Card(s)
Onboard
Sound Card
Onboard
Monitor(s) Displays
43 inch 4k
Screen Resolution
2k (2560 x 1440)
Hard Drives
WD_BLACK 1TB NVMe SSD with Heatsink 7300 mb/s
PSU
MEG Ai1300P PCIE 5 & ATX 3.0 PSU 1300 watts
Case
Phanteks (PH-ES614PTG_BK) Enthoo Pro ATX , Tempered Glass, Integrated RGB Lighting
Cooling
ENERMAX LIQMAXFLO 360mm A-RGB AIO CPU Liquid Cooler
Keyboard
Wireless logitech
Mouse
Wireless logitech
Win711 said:
There are other apps to monitor cpu temp. You may have to google around to find one. But to clock the cpu lower you will have to use the bios. But again if it's that hot just sitting there then probably the heatsink isn't making good contact with the cpu.

I'd say first find out how hot the cpu is. And how much work the cpu is doing to cause that heat.
Click to expand...

Doesn't that show the heat, the 383K can be converted to celsius? This was the random shutdown while idle with no load, no program running.

Error.webp

In the MyASUS app, I see the CPU temp usually somewhere between 60-80C, while the often below 10% CPU load.
 

My Computer My Computer

At a glance

Windows 11Intel Core i7-1065G7 CPU @ 1.30GhzIntel Iris Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
LG
CPU
Intel Core i7-1065G7 CPU @ 1.30Ghz
Graphics Card(s)
Intel Iris Plus Graphics
VictoriusH said:
Doesn't that show the heat, the 383K can be converted to celsius? This was the random shutdown while idle with no load, no program running.
Click to expand...

There could be something running, like defender or some windows service. And I don't think those are temps, but error codes or something.

VictoriusH said:
In the MyASUS app, I see the CPU temp usually somewhere between 60-80C, while the often below 10% CPU load.
Click to expand...

Ok use the asus app to see the temp and correlate with the cpu load in task manager. But 60-80C at 10% load seems like something is wrong to me. Above 80C is where you will start getting problems, or at least it's where I start getting problems, so I try to keep it below 80c at max load.
 

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i9-14900KCorsair 128GB (4x32GB) DDR5 5600MT/S CL40 Mem...Onboard
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Intel
CPU
Intel(R) Core(TM) i9-14900K
Motherboard
GIGABYTE Z790 AORUS Elite X WIFI7
Memory
Corsair 128GB (4x32GB) DDR5 5600MT/S CL40 Memory Kit
Graphics Card(s)
Onboard
Sound Card
Onboard
Monitor(s) Displays
43 inch 4k
Screen Resolution
2k (2560 x 1440)
Hard Drives
WD_BLACK 1TB NVMe SSD with Heatsink 7300 mb/s
PSU
MEG Ai1300P PCIE 5 & ATX 3.0 PSU 1300 watts
Case
Phanteks (PH-ES614PTG_BK) Enthoo Pro ATX , Tempered Glass, Integrated RGB Lighting
Cooling
ENERMAX LIQMAXFLO 360mm A-RGB AIO CPU Liquid Cooler
Keyboard
Wireless logitech
Mouse
Wireless logitech
383K = 110C If that's your temp then holy cow!

1738074056310.webp
 

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i9-14900KCorsair 128GB (4x32GB) DDR5 5600MT/S CL40 Mem...Onboard
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Intel
CPU
Intel(R) Core(TM) i9-14900K
Motherboard
GIGABYTE Z790 AORUS Elite X WIFI7
Memory
Corsair 128GB (4x32GB) DDR5 5600MT/S CL40 Memory Kit
Graphics Card(s)
Onboard
Sound Card
Onboard
Monitor(s) Displays
43 inch 4k
Screen Resolution
2k (2560 x 1440)
Hard Drives
WD_BLACK 1TB NVMe SSD with Heatsink 7300 mb/s
PSU
MEG Ai1300P PCIE 5 & ATX 3.0 PSU 1300 watts
Case
Phanteks (PH-ES614PTG_BK) Enthoo Pro ATX , Tempered Glass, Integrated RGB Lighting
Cooling
ENERMAX LIQMAXFLO 360mm A-RGB AIO CPU Liquid Cooler
Keyboard
Wireless logitech
Mouse
Wireless logitech

My Computer My Computer

At a glance

Windows 11Intel Core i7-1065G7 CPU @ 1.30GhzIntel Iris Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
LG
CPU
Intel Core i7-1065G7 CPU @ 1.30Ghz
Graphics Card(s)
Intel Iris Plus Graphics
VictoriusH said:
I can only say what the error messages say, and all of those say 383k
Click to expand...

Either way, it's way too hot. Either it's overclocked or the heatsink isn't making sufficient contact or there is something wrong with the cpu. How fast is the cpu? What model is it? Can you post a screenshot of your system specs?
 

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i9-14900KCorsair 128GB (4x32GB) DDR5 5600MT/S CL40 Mem...Onboard
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Intel
CPU
Intel(R) Core(TM) i9-14900K
Motherboard
GIGABYTE Z790 AORUS Elite X WIFI7
Memory
Corsair 128GB (4x32GB) DDR5 5600MT/S CL40 Memory Kit
Graphics Card(s)
Onboard
Sound Card
Onboard
Monitor(s) Displays
43 inch 4k
Screen Resolution
2k (2560 x 1440)
Hard Drives
WD_BLACK 1TB NVMe SSD with Heatsink 7300 mb/s
PSU
MEG Ai1300P PCIE 5 & ATX 3.0 PSU 1300 watts
Case
Phanteks (PH-ES614PTG_BK) Enthoo Pro ATX , Tempered Glass, Integrated RGB Lighting
Cooling
ENERMAX LIQMAXFLO 360mm A-RGB AIO CPU Liquid Cooler
Keyboard
Wireless logitech
Mouse
Wireless logitech
Win711 said:
Either way, it's way too hot. Either it's overclocked or the heatsink isn't making sufficient contact or there is something wrong with the cpu. How fast is the cpu? What model is it? Can you post a screenshot of your system specs?
Click to expand...
specs.webp
 

My Computer My Computer

At a glance

Windows 11Intel Core i7-1065G7 CPU @ 1.30GhzIntel Iris Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
LG
CPU
Intel Core i7-1065G7 CPU @ 1.30Ghz
Graphics Card(s)
Intel Iris Plus Graphics
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