Windows Update disaster!


martinlest

Member
Local time
5:15 PM
Posts
8
OS
Windows 10
I have spent many, many hours over the past few days setting up Windows 11. Some individual programmes took me two or three hours to get working, with the help of the developers in more than one case, to sort out various issues (which I didn't have in Windows 10). And then, this afternoon, I let Windows Update run: back at the desktop I am horrified to see that everything's pretty much back to where I started three days ago - Windows seems to have restored the O/S back to its default. Many of my created desktop icons are still there (others not), but their associated applications don't run, as I see their .exe files have been removed from their folders in Program Files, which I had installed over the past few days. And they all worked fine an hour ago.

Needless to say, I am feeling pretty angry, and pretty miserable. I am going to have to go back to Windows 10 (it's a dual boot PC, so that's easily done), and will be sticking with it (the PC is primmarily for X-Plane flight-simming). I am certainly not spending another three days, or more, setting things up from scratch all over again (only to have the same thing happen in a few days time when updates install, in all likelihood).

Is there any way I can get back to how things were? Uninstalling updates is not going to bring back my desktop and applications, is it? System Restore isn't what I am used to to be honest - the option I am presented wih is to go back 'to the previous build'. (It is now Win11 2H2 - I thought that that is what it was before too?). What happens if I run that, do you imagine? Again, it seems highly unlikely all my customisations and application executable files will return.

Just a shot in the dark here - maybe there's a way to get back to how things were that I am unaware of? But I am not expecting it.

Thanks
 

My Computer

System One

  • OS
    Windows 10
Hi @martinlest,
Sorry about your situation but I am glad to see you are an X-plane aficionado.

You give us very little info about your system.
I am especially interested in your dual boot setup which could be the source of all your woes.
As far as choices, your only one is a Restore Point, since you do not mention any means of backups.
And no, there is no 'undocumented' way to get back how things were. Sorry.
 

My Computers

System One System Two

  • OS
    Win11 All /Debian/Arch
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & ADSL Bouygues -fr
    Browser
    Edge Canary- Firefox Nightly
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
Please clarify a few things.
Did you upgrade from 10 to 11, clean install 11, or is this a new system that came with 11? If it's a clean install, is this the release build of 11 or are you running an insider build?
Windows 11 worked fine until you checked for and applied Windows update. Right? Which update applied that broke it?

Before doing anything I suggest you backup ALL personal data unless that data is safe in your dual boot system.

Regarding going back to previous build:
At the root of your C drive you should see a window.old folder. Open it and check if your programs and their executables are there. Also check your user folder in windows.old to see if your desktop is intact.
If everything exists in the windows.old folder, going back to previous build should restore all that.

Look at the date the window.old was created. If it coincides with the date & time of the update, it should take you back to the build of 11 before the update. However, if the date of windows.old is earlier, it would indicate to me you upgraded 10 to 11 so reverting would take you back to 10.

If you do revert back to 11 successfully, immediately go to settings>windows update and pause updates. Otherwise the update will reapply.

Please report back.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Thanks for the replies. I will get back to you on the various points, but just booting the PC, I see that whatever happened has really screwed up my dual-boot (via EasyBCD) too: in addition to Windows 10 and Windows 11, I now have three UEFI options, a 'Hard Drive' option, a CD/DVD drive option (there isn't even a CD/DVD drive in the PC).. I know I have sorted that out before, but I don't recall what I need to do. I'll figure it. What on earth did that %$#@ update do???
 

My Computer

System One

  • OS
    Windows 10
Thanks for the replies. I will get back to you on the various points, but just booting the PC, I see that whatever happened has really screwed up my dual-boot (via EasyBCD) too: in addition to Windows 10 and Windows 11, I now have three UEFI options, a 'Hard Drive' option, a CD/DVD drive option (there isn't even a CD/DVD drive in the PC).. I know I have sorted that out before, but I don't recall what I need to do. I'll figure it. What on earth did that %$#@ update do???
The update had nothing to do with it.
The procedure of creating a dual boot system was erroneously executed, as far as partition choice was concerned.
When it came time to reboot, your system did its best to make sense of the mess.
This is where you are right now.

Please read this:
I also do not see support for Win11
 

My Computers

System One System Two

  • OS
    Win11 All /Debian/Arch
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & ADSL Bouygues -fr
    Browser
    Edge Canary- Firefox Nightly
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
The update had nothing to do with it.

Well, perhaps not, strictly speaking. Only that, before the Windows Update, my boot menu was fine. The update is at least indirectly reponsible.

Anyway, between my previous post and yours, I got rid of the UEFI devices in the boot menu easily enough with a 'delete' cmd input.. so back to the main point... (Yes, I am an X-Plane 'nut' really - fly in VR (Oculus) every day, pretty much :-) )

My dual boot was set up (by me) many years ago, and has almost always worked perfectly. I have no idea why this update went so 'wrong' this time - it's hardly the first time I have run Windows updates in Win11. I do take a Macrium image every now and again, but don't have one of the Windows 11 installation; as I say, I have only been setting it up for X-Plane for a few days. I would probably have made an image when I had done (which, ironically, I very nearly had).

Yes, the PC used to dual boot Windows 7/Windows 10. I then upgraded Windows 7 to Win10, so two Win10 O/Ss. Then a few months back, I accepted the 'offer' from Microsoft to move one Win10 installation (the old Win7 one) to Win11. It went fine.

Windows 11 worked fine until you checked for and applied Windows update. Right? Which update applied that broke it?

Yes, I had everything just about set up as I needed it. The update that broke everything was that to 'Windows 11 22H2'. It's in 'Featured Updates' at the top of Update History. No KB number is given. It took a long time to install, rebooting a few times: I had bad feelings about it after a while. Cumulative updates don't behave like this.

At the root of your C drive you should see a window.old folder

Indeed there is, and it was created at the same time more or less as the update ran today; but it only contains Microsoft default programmes and folders. None of the third-party folders are there. Not a huge deal, I could easily add them again. But what took a long time was tweaking things so that I could add folder shortcuts to the taskbar, as I have been able to in every O/S until Windows 11 (why on earth did MS remove that possibility?). It's a deal-breaker for me not to be able to have 'Quick Launch' type folders on the taskbar. It was all set up rather elegantly, though I say it myself. But the update removed the whole lot. There are a few old icons in the Users folder, but that's all. Not being a Win11 native feature, the taskbar folders have all gone of course, (other cumulative updates before today have not touched these addons).

I don't think I am going to risk going back to the previous build - it is pretty clear that the third-party stuff I need will not re-appear. For X-Plane (and this PC is used for little else) I will go back to Windows 10. I tried Windows 11 on this PC and was 'burned'.

Thanks.
 
Last edited:

My Computer

System One

  • OS
    Windows 10

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
System Restore isn't what I am used to
Have you got a shadow copy dated before you did the update ?

have a look with shadowcopyview

I dont know if they are still there after a "feature update".
 
Last edited:

My Computers

System One System Two

  • OS
    Win7
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

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