Recent content by 112022


  1. Five recent Firefox tab crashes, no other observed odd behavior - what's up?

    Browser tab, then computer, crash, from EXCEPTION_ACCESS_VIOLATION_READ is a post from earlier this month, that may have some relevance here. @zbook was an MVP beyond belief navigating me through those waters, and the computer has appeared to be incident free since then. But then today I...

  2. "You are 78% there" malware hijack - solved, but from where did it come?

    It appears that I have finally eliminated the problem, after Malwarebytes kept finding things - the same things I believe - after every restart. Pasting from google AI what I did: In addition to client32.exe, there was another suspicious thing that I failed to note or screenshot, called...

  3. "You are 78% there" malware hijack - solved, but from where did it come?

    Good call. Yes, there is a patchdirsec folder, and it contained client.32, although no wallpaper.jpg that I could find. Running malwarebytes again found these items:

  4. "You are 78% there" malware hijack - solved, but from where did it come?

    For what it's worth, I am attaching the only malwarebytes scans done in 2026 to have found anything. One is from March 2, one from March 5, the day the problem appeared, one from this morning.

  5. "You are 78% there" malware hijack - solved, but from where did it come?

    Important point, that the domain was msupdateservice.info - which did not strike me as a legitimate site, and I was right. The fact that it was telling me I needed the Authenticator app, which I already had on my phone, and was asking me to download the app from a website rather than the google...

  6. "You are 78% there" malware hijack - solved, but from where did it come?

    Yup, shadowhacker's steps from near the top of that exact post were what I followed. And again, I never went to the site toward which the QR code was trying to take me.

  7. "You are 78% there" malware hijack - solved, but from where did it come?

    That's what I figured. It's likely to remain a mystery how the malware got on my computer, but at least I have a reminder to be even more careful than the "perfectly careful" I thought I'd been.

  8. "You are 78% there" malware hijack - solved, but from where did it come?

    Fortunately, I've never allowed someone to remotely access my computer.

  9. "You are 78% there" malware hijack - solved, but from where did it come?

    Thanks. Not that I like my picture online in any form, ha ha. Yes, it's a reflection, and when I saw how dusty my screen was after taking the picture, I cleaned the screen, so there's not that "snow" distortion seen anymore. https://www.joesandbox.com/analysis/1877869/0/html describes the...

  10. "You are 78% there" malware hijack - solved, but from where did it come?

    Today on my laptop I was working, and all of a sudden the screen went black and the display looked like it would during a standard Windows update (though no relevant updates were pushed to my computer today, and I'd not done anything to launch this), until the screen showed this: The QR code...

  11. Browser tab, then computer, crash, from EXCEPTION_ACCESS_VIOLATION_READ

    Thanks. @zbook has been amazing with suggestions, and I appreciate the thoroughness. I neglected to mention in my comments yesterday that based on (Many of my "reliability-reported" errors started after this driver update) I rolled the driver back, and had no issues found by reliability...

  12. Browser tab, then computer, crash, from EXCEPTION_ACCESS_VIOLATION_READ

    Okay, I had done this yesterday as well (Browser tab, then computer, crash, from EXCEPTION_ACCESS_VIOLATION_READ). See below from my doing it today, and please tell me what you think. Microsoft Windows 11 Pro Version 25H2 (OS Build 26200.7840)...

  13. Browser tab, then computer, crash, from EXCEPTION_ACCESS_VIOLATION_READ

    Long response, and I didn't do everything. From a usability standpoint, and the testing I ran, I'm not concerned enough to dive in more, on time-consuming things, but I hope what I post is useful. Please see Browser tab, then computer, crash, from EXCEPTION_ACCESS_VIOLATION_READ from above for...

  14. Browser tab, then computer, crash, from EXCEPTION_ACCESS_VIOLATION_READ

    Are there entries in Reliability History ? My reliability history is shown below: The issues did not begin until 2/2, when there were problems with the HP Scan-to-PC app, and something called AppFollower that doesn't even appear as an installed app. The only material change I can think...

  15. Browser tab, then computer, crash, from EXCEPTION_ACCESS_VIOLATION_READ

    When you say post links for Step 1, do you mean If so, both ran without error. The UEFI user interface was confusing, with many options, and my not knowing what to run based on the instruction. I'm on a different computer now and cannot find online an image representing the menu that I saw...
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