Recent content by Jamis

I may have stumbled into the cause of this issue doing some further testing. FireFox starts 14 subtasks when this URL loads. I can sign in to the website and select a piece of email, let it load and go onto another one just fine. But if I select any other folder or piece of email before the...

Went to test this problem just now and it seems to have disappeared. Checked the update history and today the only updates were KB2267602 v.1.437.174.0 and KB5007651 v.10.0.27840. Now the email client may have had an update to its website coding, but I have no way of knowing. I'll keep an eye...

Not yet, will try this tomorrow. Not sure what this will do. FireFox and Chrome connect to the internet just fine and work with any URL without any issues, except for this email website used by the ISP. The website connects OK, let's you sign in and displays the mailboxes. As soon as you...

Realtek. Last Realtek update was on 08/24/25. The problem started on 09/17/25. Excellent suggestion. I'm still stuck on the web site coding since the problem is confined to FireFox and Chrome. The only piece of software I can't validate is the third party mail service my ISP uses. The ISP's...

I disabled the Norton360 functions with no change. I then uninstalled Norton360 with no change to to problem. In the meantime, FireFox updated the browser from v.140.0 to v.140.0.1 and the problem has changed to where it now takes longer for the browser to break its internet connection with...

Thanks, I'll look at that. Just finished working with the ISP tech folks on their supported router (I own it, but they support it). They have had some network issues this last week. They would just reboot the modem/router when they encounter a problem. It would go unnoticed, except our...

Ran WU today to install the September "B" updates (4 updates, HP, windows net, "B", & MSRT), but it didn't change the problem occurrence. Waiting for the ISP's response for modem/router firmware update. I think I failed to mention that the PC is connected to the ISP's modem/router via the...

Workaround is to use Edge Chromium for the ISP's web mail site. Works fine all day with no issues. Going to hold off doing the MR system image restore. The problem could be rooted in an update from Microsoft, HP, FireFox, Realtek, or some combination of them. Way too many finger pointing...

Scratch the thought about it being just FF, Chrome still does it also. There is something damaged in the PC's software, just don't know where to look.

The only browser add-on is AddBlockPlus and the problem continues with it disabled. Edge works fine in both modes with no add-ons. I went to one of the ISP's branch offices, so we were using their broadband network there just like we do at home. Since this website works via FireFox on iOS...

We always clear browser cookies and cache after each use. Ran ipconfig successfully. No change. The browser internet connection still fails after successfully signing in to the web site. The only change to the system is a Windows Defender update on 09/17/25 when the problem started, but...

OK, the problem returned. It is only caused by the ISP's email website on both FireFox and Chrome. Once you log into the site and try to use it, the browser connection to the internet fails. The system shows the internet connection is good and everything else in the house works on the...

Yes, restarted the PC, and the modem/router a couple of times. Troubleshooter had found nothing as well as Norton's network scan. The RNA link fixed the issue. I will remember it if it happens again. I still have no idea what caused the problem, but it's fixed. Thanks so much for the help.

I should add that the PC was powered off all night and powered on at about 8:30AM. After booting up, I launched FireFox which opened to the CNN home page and I opened a second tab to the ISP's e-mail server. Both opened successfully with no issues. The PC sat unused until about two hours...

This morning, FireFox & Chrome suddenly can't connect to the internet with the PC. I ran CCleaner, have power cycled the modem and router, restarted the PC, checked updates (paused until 10/01), ran Norton360 scans to no avail. PC shows the internet connection is good and secure, but the...