Browsers Suddenly Can't Connect To Internet


what ethernet driver? Intel? or realtek? sometimes you can have an issue.. sometimes the latest is not the best.
 

My Computer My Computer

At a glance

Win11i9-1390064 GBNvidia RTX 5070 TI OC
OS
Win11
Computer type
PC/Desktop
Manufacturer/Model
Asus Home built
CPU
i9-13900
Motherboard
ASUS Strix Z790-H
Memory
64 GB
Graphics Card(s)
Nvidia RTX 5070 TI OC
Monitor(s) Displays
Sony 55"
Hard Drives
SSD
PSU
850 watt EVGA
Case
Cooler Master Haf 932
Cooling
CoolerMaster
Keyboard
RedDragon
Mouse
CoolerMaster
Internet Speed
300/300
Antivirus
Defender
Other Info
VR, Virtual Reality
Realtek. Last Realtek update was on 08/24/25. The problem started on 09/17/25. Excellent suggestion. I'm still stuck on the web site coding since the problem is confined to FireFox and Chrome. The only piece of software I can't validate is the third party mail service my ISP uses. The ISP's tech support has acknowledged the issue, but can't replicate it on their W11 systems. Since it works with Edge, I'm willing to let it ride until it "magically" works with the other two browsers, again.
 

My Computer My Computer

At a glance

W11 Home v. 25H2 bld. 26200.8655Intel i7 12700, @ 2.1-4.9 ghz, 12 core16GB, DDR4, 3200 mhzIntel UHD Graphics 770
OS
W11 Home v. 25H2 bld. 26200.8655
Computer type
PC/Desktop
Manufacturer/Model
HP ENVY/TE01-3254
CPU
Intel i7 12700, @ 2.1-4.9 ghz, 12 core
Motherboard
The Mother Of All Boards
Memory
16GB, DDR4, 3200 mhz
Graphics Card(s)
Intel UHD Graphics 770
Sound Card
internal, 5.1 Surround Sound
Monitor(s) Displays
AOC 22", mdl: 2269W
Screen Resolution
1280x1080
Hard Drives
1 internal- 1 TB SSD, 1 internal-1 TB SATA HDD, 1 USB external- 256GB SATA HDD, 2 USB external- 1 TB SATA HDD
PSU
310 watts
Case
HP ENVY
Cooling
Air, three internal fans
Keyboard
HP wireless
Mouse
HP wireless
Internet Speed
900+ Mb/sec Local Cable Gateway, Netgear R6400 bridged router, PC ethernet connection to Modem/Route
Browser
FireFox v.143.0, Chrome v.140.0.7339.128
Antivirus
Norton360 w/LifeLock
Other Info
4 USB 2.0 Type A Ports, 2 USB 3.0 Type A Ports, 2 USB 3.1 Type A Ports, 1 USB 3.0 Type C Port, 2 M.2 Slots
Macrium Reflect v.8.0.7279
have you tried to add your own DNS server addresses.
settings > network > 'your network connection' WiFi or Ethernet

then add DNS addresses.
IPv4
1.1.1.1
primary

IPv4
1.0.0.1
secondary

leave the IPv6 addressing as auto for the time being.

save the settings
then see if your system can connect to the internet.
best of luck, Steve ..

Not yet, will try this tomorrow. Not sure what this will do. FireFox and Chrome connect to the internet just fine and work with any URL without any issues, except for this email website used by the ISP. The website connects OK, let's you sign in and displays the mailboxes. As soon as you select a piece of mail, it loses the internet connection and no longer can communicate with the site. It requires a network reset to get the internet connection back operational. W11 will still show the internet connection as connected and secure, but it's not functional until the network reset is done.
 

My Computer My Computer

At a glance

W11 Home v. 25H2 bld. 26200.8655Intel i7 12700, @ 2.1-4.9 ghz, 12 core16GB, DDR4, 3200 mhzIntel UHD Graphics 770
OS
W11 Home v. 25H2 bld. 26200.8655
Computer type
PC/Desktop
Manufacturer/Model
HP ENVY/TE01-3254
CPU
Intel i7 12700, @ 2.1-4.9 ghz, 12 core
Motherboard
The Mother Of All Boards
Memory
16GB, DDR4, 3200 mhz
Graphics Card(s)
Intel UHD Graphics 770
Sound Card
internal, 5.1 Surround Sound
Monitor(s) Displays
AOC 22", mdl: 2269W
Screen Resolution
1280x1080
Hard Drives
1 internal- 1 TB SSD, 1 internal-1 TB SATA HDD, 1 USB external- 256GB SATA HDD, 2 USB external- 1 TB SATA HDD
PSU
310 watts
Case
HP ENVY
Cooling
Air, three internal fans
Keyboard
HP wireless
Mouse
HP wireless
Internet Speed
900+ Mb/sec Local Cable Gateway, Netgear R6400 bridged router, PC ethernet connection to Modem/Route
Browser
FireFox v.143.0, Chrome v.140.0.7339.128
Antivirus
Norton360 w/LifeLock
Other Info
4 USB 2.0 Type A Ports, 2 USB 3.0 Type A Ports, 2 USB 3.1 Type A Ports, 1 USB 3.0 Type C Port, 2 M.2 Slots
Macrium Reflect v.8.0.7279
Went to test this problem just now and it seems to have disappeared. Checked the update history and today the only updates were KB2267602 v.1.437.174.0 and KB5007651 v.10.0.27840. Now the email client may have had an update to its website coding, but I have no way of knowing. I'll keep an eye on this for awhile until it's stable before marking this thread solved.
 

My Computer My Computer

At a glance

W11 Home v. 25H2 bld. 26200.8655Intel i7 12700, @ 2.1-4.9 ghz, 12 core16GB, DDR4, 3200 mhzIntel UHD Graphics 770
OS
W11 Home v. 25H2 bld. 26200.8655
Computer type
PC/Desktop
Manufacturer/Model
HP ENVY/TE01-3254
CPU
Intel i7 12700, @ 2.1-4.9 ghz, 12 core
Motherboard
The Mother Of All Boards
Memory
16GB, DDR4, 3200 mhz
Graphics Card(s)
Intel UHD Graphics 770
Sound Card
internal, 5.1 Surround Sound
Monitor(s) Displays
AOC 22", mdl: 2269W
Screen Resolution
1280x1080
Hard Drives
1 internal- 1 TB SSD, 1 internal-1 TB SATA HDD, 1 USB external- 256GB SATA HDD, 2 USB external- 1 TB SATA HDD
PSU
310 watts
Case
HP ENVY
Cooling
Air, three internal fans
Keyboard
HP wireless
Mouse
HP wireless
Internet Speed
900+ Mb/sec Local Cable Gateway, Netgear R6400 bridged router, PC ethernet connection to Modem/Route
Browser
FireFox v.143.0, Chrome v.140.0.7339.128
Antivirus
Norton360 w/LifeLock
Other Info
4 USB 2.0 Type A Ports, 2 USB 3.0 Type A Ports, 2 USB 3.1 Type A Ports, 1 USB 3.0 Type C Port, 2 M.2 Slots
Macrium Reflect v.8.0.7279
I may have stumbled into the cause of this issue doing some further testing. FireFox starts 14 subtasks when this URL loads. I can sign in to the website and select a piece of email, let it load and go onto another one just fine. But if I select any other folder or piece of email before the previous selected email loads and displays, the internet connection fails, requiring a network reset. Don't know if this points to a browser issue or a website structure issue. Wondering if subtask interrupts are the culprit? I am not familiar with current website programming. My programming was limited to Assembler, Fortran, COBOL, Basic, and RPG.
 

My Computer My Computer

At a glance

W11 Home v. 25H2 bld. 26200.8655Intel i7 12700, @ 2.1-4.9 ghz, 12 core16GB, DDR4, 3200 mhzIntel UHD Graphics 770
OS
W11 Home v. 25H2 bld. 26200.8655
Computer type
PC/Desktop
Manufacturer/Model
HP ENVY/TE01-3254
CPU
Intel i7 12700, @ 2.1-4.9 ghz, 12 core
Motherboard
The Mother Of All Boards
Memory
16GB, DDR4, 3200 mhz
Graphics Card(s)
Intel UHD Graphics 770
Sound Card
internal, 5.1 Surround Sound
Monitor(s) Displays
AOC 22", mdl: 2269W
Screen Resolution
1280x1080
Hard Drives
1 internal- 1 TB SSD, 1 internal-1 TB SATA HDD, 1 USB external- 256GB SATA HDD, 2 USB external- 1 TB SATA HDD
PSU
310 watts
Case
HP ENVY
Cooling
Air, three internal fans
Keyboard
HP wireless
Mouse
HP wireless
Internet Speed
900+ Mb/sec Local Cable Gateway, Netgear R6400 bridged router, PC ethernet connection to Modem/Route
Browser
FireFox v.143.0, Chrome v.140.0.7339.128
Antivirus
Norton360 w/LifeLock
Other Info
4 USB 2.0 Type A Ports, 2 USB 3.0 Type A Ports, 2 USB 3.1 Type A Ports, 1 USB 3.0 Type C Port, 2 M.2 Slots
Macrium Reflect v.8.0.7279
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