Recent content by Judiver

@OAT and Jorgen Yes I did follow the general advice I found the web for bad webcam quality, before contacting Elevenforum. So cleaning the lense and checking updates. I'm up to date, no optional ones offered. @denis I extensively searched the web for USB\VID_0408&PID_A060 (and all variations...

I am sorry Denis, I did have a look at the HardwareID, but it is essentially the same that was already mentioned (apparently from Quanta Computer Inc., 0408 being the manufacturer, A060 the product ID): "Device USB\VID_0408&PID_A060&MI_00\6&391c16c1&0&0000 requires further installation."...

@Try3 Thanks for your reaction. My device doesn't show a yellow triangle with an exclamation mark. It is non an unknown device. I've been searching a bit more and came across a website that learnt me that the "Information" shown in the Dev mgr/Events applies to the line that is highlighted...

Helmut, I have a better lesson: If you don't try, you don't learn. You, or anybody here, wouldn't have gained any experience if you hadn't tried anything. W11 was proposed, my system met all the requirements, but it didn't work. Acer was no help: they told me it wasn't tested for W11. It...

Recap: As said, in the past I've been very rarely using my webcam. So maybe the quality always has been awful? And maybe this 21-Jun-2006 driver always has been there? But if that were the case, the "Device USB\VID_0408&PID_A060&MI_00\6&391c16c1&0&0000 requires further installation" is strange...

@Bree Most likely not. Acer didn't check the requirements for W11 for this laptop. But MS offered the upgrade because it fitted the requirements for W11. But it is very likely that newer features won't work on the old hardware. That is a real pity. Now that you learnt me that newer pc's have...

Bree, I don't have Windows Studio Effects.

Hi Ghot, Bree and Glasskuter, @Ghot Yes, I do understand that (built 2017 and webcam development). But it is a pity now that I prolonged the life of my laptop a bit by installing W11, the webcam doesn't work as it should. I may have a look at a USB add-on. It always is a trade off: invest in...

Hi Ghot, Helmut and OAT, Thank you for your reactions. The Acer site was my first place to try to find a driver. But there is no separate driver for a webcam there, as OAT found out too. I rang Acer today. The lady informed me that there are no ACER drivers. It is Intel, plug&play. She told...

Hi forum, After many more attempts since my last post here trying to install W11, I finally succeeded. Hurrah!!! Hurrah??? Well, maybe... For the friendly people here who spent time trying to help me, I do owe the solution to my problem. I had been trying with 5-10GB more than the announced...

Reaction from Acer: "We are sorry, but this device has not been tested for the desired operating system and the manufacturer does not expect it to support Windows 11 in the future.". My next laptop will not be an Acer.

I know, helas. But for a laptop bought in 2019, fitting MS W11 requirements perfectly, you would think that they would update drivers if MS plans to release W11 in Oct 2021... I sent them a message this morning asking if they plan on updating the drivers for my system. Let's see. By the way...

Who knows what kind of additional problems I may run into if I do manage to install further updates... I can ask Acer if they do plan on updating the drivers for my model some day. But I have a feeling they will think the laptop is too old, so don't bother. In that case I'll just have to...

The US Acer forum does have a handful threads from people having problems with drivers or their micro after updating to W11, but there are not too many discussions in all, so that may explain it... (that's also why I do not end up there when looking to address a problem). But I came across the...

So it is Windows11 version 10. So confusing...