Recent content by Tweakit

I went to that link and downloaded the MBSetup.exe. It is the same installer file as for Malwarbytes Free which is what I used. The default setting had rootkit scan turned off so I turned it on. Yes. As I mentioned, they were not on the C: drive. In all cases they were found on files that...

I grabbed a few minutes and did the virus scans which ran faster than I expected. I ran two scans. I ran the Microsoft Defender Antivirus (offline scan) and in Safe Mode I scanned the C:\ drive using Malwarebytes with all Scan Options including rootkits selected. Neither scan detected any...

Thanks for this information. To clarify I disabled Secure Boot not as a fix, but to help identify the problem area. If the problem goes away with disabling SB, then I’ll need to fix SB so that it works properly. To test for any bootloader malware (is this a rootkit?) will a scan using...

Yes, fully compatible. I've got an eye on it. With secure boot disabled, I'm hoping it doesn't return. That would involve a simple solution.

It does sound similar to my case except that mine does not happen every boot. Only four freezes since December 19.

No, it hasn't. In your case, did the freeze occur right after booting up (as mine)?? Also, did it happen on every boot or how often did it happen?

Thanks. Ran MemTest86+ overnight. 14-passes. Results below and will add to link seen in post 7. May need to put other debug steps off till things settle out on my side. Will pick it up though.

Does this mean that the problem can include Secure Boot certificates as was suggested in post #4 or do you think Secure Boot can be ruled out as a possible cause at this time? Didn’t see the link for Memtest86+. I’ll run that tonight. There are a few links there, but it looks like they all...

Thank you for your continued interest in my issue. I had thought that a “hardware-level fault” included driver related problems, driver conflicts etc. as well as tangible hardware (connections, circuit boards, chips, circuit components, excessive temperatures, etc.). Do you have reason to...

Thanks for this suggestion ubuysa. I had never heard of Driver Verifier and it sounds like a powerful tool. The threat of the boot-BSOD loop is a little scary, but as you’ve described it, can be recovered from. I will keep Driver Verifier and your instructions in my tool kit. Thanks, zbook for...

Also, regarding the events seen in post #9: Event 14777, WHEA errror, is always seen once per Freeze. This pertains to all four Freezes seen to date. The other events seen in post #9 I suspect are due to the hard reset (pressing reset button to close and reboot).

I just added WMIC. See screen shot below.

Thank you. The application and System .evt files are Found Here. The third command you listed, the PowerShell one gave me an error seen below. Let me know if I can do it another way.

Thanks all for these good suggestions. Time is a bit short so I’m going to try to the quick tips that may shed some light on matters. Yes, you are correct it is freezing. I like the idea of trying safe mode to zero in on the wayward driver but since this problem doesn't happen very often, and...

My computer is crashing. This happened on December 19, January 16 and Feb 21. Three times, spaced about a month apart. Not very often but clearly a bug. The problem happens right after booting up either at the login screen or after login at my desktop screen. The mouse is frozen or not seen and...