Solved 24H2 Install errors 0x80070002 and/or 0x20007 Solved (for me)


Richard S

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Greer, SC
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OS
Windows 11 Pro 24H2
My Dell G7 7700 I7 (10th gen) laptop kept failing the upgrade from 23H2 build 22631.4460 to 24H2. With about 7 attempts, it failed each time with Error 0x80070002, sometimes including Error 0x20007. After much searching, I found a procedure that worked. The install kept failing with the 2 year old Realtek AMD drivers in the "hidden" DriverStore/FileRepository. Deleting these corrupt, "protected" files allowed the 24H2 upgrade to install properly. Your problem may be similar, but your defective drivers may be completely different. Here is how to find out:

1 - Set "File Explorer" to see hidden system files. In File Explorer go to ". . ." / options/ view and select "show hidden files".
2 - In File Explorer go to C:\Windows\Panther and open file "setupact.log". It's a long text file and slow to load. Go to the end (bottom) of it and look for the driver install errors.
3 - Looking for driver errors in the last 30 lines or so. Mine had one Realtek AMD driver error. It turns out I had to delete all of the related Realtek drivers. About 8 of them.
4 - In File Explorer, search "Windows/System32/DriverStore/FileRepository" for those faulty drivers.
5 - Delete the faulty drivers. Since they require special permissions to delete, I loaded, free "Emco UnLockIt 7" to make it easy.
I didn't delete anything other than the drivers, since I didn't know what that result would be, but drivers can be replaced.
Maybe one of our experts can improve on this post.
6 - Reboot and try the 24H2 installation again. Hopefully you have good luck, as I did.
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    i7-10750H CPU @ 2.60GHz
    Motherboard
    Dell Inc. 06YKK0
    Memory
    16 GB DDR4-3200
    Graphics Card(s)
    GeForce RTX 2070
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Dell
    Screen Resolution
    1920x1080@300Hz
    Hard Drives
    Samsung 970 Evo Plus 1TB NVMe
    Samsung 980 Pro 1TB NVMe
Welcome to the forum Richard and thank you for posting what worked for you. The only thing I can add to what you posted is that Driver Store Explorer run as administrator can delete old drivers. It's a very powerful tool so anyone who chooses to use it needs to do so with care.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

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