Solved 25H2 Wacom Tablet Driver Very Iffy


TraceyW

Well-known member
Local time
8:11 PM
Posts
16
OS
Windows 10/11 (dual boot)
Hi

Over the past few days I've been installing Windows 11 25H2 on a spare PC we have upstairs (it was a clean install since I had no prior installation of Windows 11 already installed). Overall everything has gone well although I do have a problem that so far I've not been able to find a solution to. This involves the installation of a Wacom tablet, a CTL-4100 (small). The PC is a dual boot machine with Windows 10 on which the tablet works fine.

On trying to install the tablet driver everything appears to be going well until I reboot. Once the PC has rebooted the tablet does NOT have the light indicating it has power. In addition the Wacom applet in the Control panel tells me I have no tablet connected. I tried this process four times when finally, in desparation, I unplugged the tablet and replugged it. At this point the driver showed everything was working fine and I could set up the tablet to my liking and carry on using it. However, this only lasted until I had to reboot and once again it would not work until I unplugged and replugged the tablet. Now whilst I am happy to know can get it working, in the long term its not going to do a lot for the connectors(!!!) to say nothing of the inconvenience, I've tried restarting the driver but that has no effect. I've also had need to sign out and back in again and as far as I can tell this DOES work.

Does anyone have any idea what may be going on here or how I can fix this? If any further info is required please ask away and I will do what I can to help. Any help would be very much appreciated.

Tracey

PS If I've posted this message in the wrong place I apologise
 

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    Wacom Tablet CTL-4100 (small)
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    Windows 10/Windows11 Dual BootIntel i7-9700KFCorsair Vengeance LPX 24GB 2400MHzNvidia GTX760
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    Intel i7-9700KF
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    Corsair H60 AIO
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    Approx 35-36Mbs
    Browser
    Firefox & Edge
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    W10 - Malwarebytes Premium + MS Defender; W11 - MS Defender
    Other Info
    Wacom Bamboo Tablet (small)
Hi

Over the past few days I've been installing Windows 11 25H2 on a spare PC we have upstairs (it was a clean install since I had no prior installation of Windows 11 already installed). Overall everything has gone well although I do have a problem that so far I've not been able to find a solution to. This involves the installation of a Wacom tablet, a CTL-4100 (small). The PC is a dual boot machine with Windows 10 on which the tablet works fine.

On trying to install the tablet driver everything appears to be going well until I reboot. Once the PC has rebooted the tablet does NOT have the light indicating it has power. In addition the Wacom applet in the Control panel tells me I have no tablet connected. I tried this process four times when finally, in desparation, I unplugged the tablet and replugged it. At this point the driver showed everything was working fine and I could set up the tablet to my liking and carry on using it. However, this only lasted until I had to reboot and once again it would not work until I unplugged and replugged the tablet. Now whilst I am happy to know can get it working, in the long term its not going to do a lot for the connectors(!!!) to say nothing of the inconvenience, I've tried restarting the driver but that has no effect. I've also had need to sign out and back in again and as far as I can tell this DOES work.

Does anyone have any idea what may be going on here or how I can fix this? If any further info is required please ask away and I will do what I can to help. Any help would be very much appreciated.

Tracey

PS If I've posted this message in the wrong place I apologise
Thank you for clearly posting the issue you are having.
I will start with the obvious since that is not mentioned;
Is the driver version 6.4.11-1 ? (Dated Sept 15,2025)
 

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    AMD A9-9420
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OAT
Thanks for getting back to me so quickly. In a word "YES". So sorry. I didn't say did I!
 

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  • At a glance

    Windows 10/11 (dual boot)Ryzen 5 3600Corsair Vengeance LPX Black 2x16GB 2400MHz`Nvidia GTX1050Ti Mini
    OS
    Windows 10/11 (dual boot)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-Built
    CPU
    Ryzen 5 3600
    Motherboard
    MSI MPG B550 Gaming Plus ATX
    Memory
    Corsair Vengeance LPX Black 2x16GB 2400MHz`
    Graphics Card(s)
    Nvidia GTX1050Ti Mini
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    RTL ALC892/897
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    Philips273V7QDAB 27" + AOCE2470SWH 24"
    Screen Resolution
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    Wacom Tablet CTL-4100 (small)
  • At a glance

    Windows 10/Windows11 Dual BootIntel i7-9700KFCorsair Vengeance LPX 24GB 2400MHzNvidia GTX760
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    Self-Built
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    Intel i7-9700KF
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    MSI MPG Z390 Gaming Pro Carbon AC
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    Corsair Vengeance LPX 24GB 2400MHz
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    Nvidia GTX760
    Sound Card
    RTL ALC1220P
    Monitor(s) Displays
    Philips 273V7QDAB 27" & AOC E2470SWH 24"
    Screen Resolution
    1920 x 1080 (x2)
    Hard Drives
    WD Blue SSD NVMe M.2 1TB
    WD Blue HD 1TB; Toshiba P300 HD 3TB
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    PSU
    Corsair CX650M 650W
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    Corsair Carbide 275R
    Cooling
    Corsair H60 AIO
    Keyboard
    Logitech K270 (wireless)
    Mouse
    Logitech M185 (wireless)
    Internet Speed
    Approx 35-36Mbs
    Browser
    Firefox & Edge
    Antivirus
    W10 - Malwarebytes Premium + MS Defender; W11 - MS Defender
    Other Info
    Wacom Bamboo Tablet (small)
OAT
Thanks for getting back to me so quickly. In a word "YES". So sorry. I didn't say did I!
Have you tried another USB port?
Under Devices, do you see any issues?

devices.webp

Any luck with support on Wacom site?
 

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    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
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    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
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    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
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    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
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    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
OAT
When I submitted my request for help I hadn't done any of those things. I have now put the same message on the Wacom Forum only to try a different USB port and find it works fine. Its strange isn't it this would make a difference. However, I would say that the only USB port available was a USB3.2 port but it appears to have been enough to get the tablet working again. So sorry to have bothered you and once again, thanks very much for your help. I've now got to eat humble pie on the Wacom Forum. Still, I suppose that is life isn't it. Thanks again.

Tracey
 

My Computers My Computers

  • At a glance

    Windows 10/11 (dual boot)Ryzen 5 3600Corsair Vengeance LPX Black 2x16GB 2400MHz`Nvidia GTX1050Ti Mini
    OS
    Windows 10/11 (dual boot)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-Built
    CPU
    Ryzen 5 3600
    Motherboard
    MSI MPG B550 Gaming Plus ATX
    Memory
    Corsair Vengeance LPX Black 2x16GB 2400MHz`
    Graphics Card(s)
    Nvidia GTX1050Ti Mini
    Sound Card
    RTL ALC892/897
    Monitor(s) Displays
    Philips273V7QDAB 27" + AOCE2470SWH 24"
    Screen Resolution
    1920 x 1080 (x2)
    Hard Drives
    WD Blue HD 1TB NVMe
    Crucial 2TB SSD
    PSU
    Corsair CX650M
    Case
    Corsair Carbide 275R
    Cooling
    Corsair Hydro H60 AIO
    Keyboard
    Logitech K270 (wireless)
    Mouse
    Logitech M185 (wireless) & M100 (wired)
    Internet Speed
    Approx 500Mbs
    Browser
    Librewolf (main) Firefox (reserve)
    Antivirus
    Malwarebytes Premium & MS Defender
    Other Info
    Printers: CutePDF
    Wacom Tablet CTL-4100 (small)
  • At a glance

    Windows 10/Windows11 Dual BootIntel i7-9700KFCorsair Vengeance LPX 24GB 2400MHzNvidia GTX760
    Operating System
    Windows 10/Windows11 Dual Boot
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-Built
    CPU
    Intel i7-9700KF
    Motherboard
    MSI MPG Z390 Gaming Pro Carbon AC
    Memory
    Corsair Vengeance LPX 24GB 2400MHz
    Graphics card(s)
    Nvidia GTX760
    Sound Card
    RTL ALC1220P
    Monitor(s) Displays
    Philips 273V7QDAB 27" & AOC E2470SWH 24"
    Screen Resolution
    1920 x 1080 (x2)
    Hard Drives
    WD Blue SSD NVMe M.2 1TB
    WD Blue HD 1TB; Toshiba P300 HD 3TB
    WD Blue 1TB Ext
    PSU
    Corsair CX650M 650W
    Case
    Corsair Carbide 275R
    Cooling
    Corsair H60 AIO
    Keyboard
    Logitech K270 (wireless)
    Mouse
    Logitech M185 (wireless)
    Internet Speed
    Approx 35-36Mbs
    Browser
    Firefox & Edge
    Antivirus
    W10 - Malwarebytes Premium + MS Defender; W11 - MS Defender
    Other Info
    Wacom Bamboo Tablet (small)
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