Acronis Failing backups since upgrading to True Image 2025


Will definitely check that on PC 2 in a moment here, as PC 2 Gaming Laptop is only one i have the uninstall of Malwarebytes done on so far, other 2 Machines getting to slowly here

Looks all good
**Reinstalls on PC 2 shortly then**, and checks that out workaround out
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 26200.8037
    Computer type
    PC/Desktop
    Manufacturer/Model
    PreBuilt
    CPU
    AMD Ryzen 7700X
    Motherboard
    MSI B650 VC WIfi Rev 1.0
    Memory
    32GB DDR 5 RGB 5600Mhz
    Graphics Card(s)
    Radeon 7800XT
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Asus VG245H
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 990 Evo Plus NVMe Boot
    Samsung 990 Pro 1TB Game NVMe



    External
    Western Digital Elements 500GB
    Western Digital My Passport 2TB Blue
    Western Digital My Passport 2TB Red
    Toshiba 2TB in External Enclosure
    Seagate 8TB in External Enclosure
    Seagate 1TB Portable USB 3 External Drive
    Western Digital My Book 8TB (Primary Backup drive)
    Western Digital Black 4TB In External Enclosure
    PSU
    750 Watt High Power
    Case
    Lian Li Lan Cool 216 ARGB Airflow
    Cooling
    2 160MM Front, 1 140MM Rear Exhaust
    Keyboard
    Logitech G513
    Mouse
    Logitech G502 X
    Internet Speed
    Gigabit 1100Mb/35 Upload
    Browser
    MS Edge Chromium and Bing Search
    Antivirus
    Windows Defender, Malwarebytes Premium
    Other Info
    UEFI, Secure Boot, TPM 2.0, Macrium Reflect X
  • Operating System
    Windows 11 Pro 25H2 26200.8037
    Computer type
    Laptop
    Manufacturer/Model
    Asus TUF A16 Advantage Edition FA617NT.A16.R7700
    CPU
    Ryzen 7 7735HS
    Motherboard
    OEM Asus Motherboard
    Memory
    16GB DDR 5
    Graphics card(s)
    AMD Radeon™ 680M & Radeon 7700S
    Sound Card
    Onboard
    Monitor(s) Displays
    16inch FHD 165hz
    Screen Resolution
    1920x1080
    Hard Drives
    512GB NVMe Boot Drive
    PSU
    Laptop PSU
    Case
    Laptop Case
    Cooling
    OEM Cooling
    Keyboard
    OEM Laptop Keyboard
    Mouse
    Touchpad & G502 Hero
    Internet Speed
    Gigabit 1100 Download/35 Upload
    Browser
    MS Edge with Bing search
    Antivirus
    Windows Defender & Malwarebytes Premium
    Other Info
    Macrium Reflect X
Malwarebytes is aware of the Acronis issue and is working on a fix.
Until this is fixed, you can turn off Malware & PUP protection when running Acronis Backup
 

My Computer

System One

  • OS
    Windows 10
Porthos said:
Malwarebytes is aware of the Acronis issue and is working on a fix.
Until this is fixed, you can turn off Malware & PUP protection when running Acronis Backup
Click to expand...
Isn't that only in Malwarebytes Premium? If so, then that wouldn't explain why my backup failed when I was only using Malwarebytes Free.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 (26200.6901)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 990 Evo Plus (2TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2100Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 25H2 (26200.8246)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 5700X3D
    Motherboard
    ASUS ROG Strix B550-F Gaming WiFi II
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung G50D IPS 27"
    Screen Resolution
    1440p/180Hz
    Hard Drives
    SAMSUNG 990 EVO Plus (2TB] M.2 NVME SSD
    SAMSUNG 990 EVO Plus (4TB) M.2 NVME SSD
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Scythe Mugen 6
    Keyboard
    Logitech K520 (MK540 keyboard/mouse combo)
    Mouse
    Logitech M310 (MK540 keyboard/mouse combo)
    Internet Speed
    2100 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
RD Mercer said:
Backup and recovery issues is why I broke down many months ago, and bought both a sata and m.2 duplicators, got them both for under $200.00 US on Amazon, have never had any issues with them.
Click to expand...

Which ones on Amazon did you buy?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 build: (26200.7623)
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Pro
    Memory
    32GB
  • Operating System
    Microsoft 25H2 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Pro 14 - PC14250
    CPU
    Intel Core Ultra 7
    Memory
    64GB
    Graphics card(s)
    Intel Integrated Graphics
    Hard Drives
    Micron 1TB SSD

My Computer

System One

  • OS
    Windows XP (Stable, iconic) 7/8.1/10/ Tiny11 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware PC
    CPU
    Intel i7 4790K
    Motherboard
    ASROCK Z97 EXTREME4
    Memory
    32GB DDR3 1600 MHz
    Graphics Card(s)
    ATI Radeon HD 7770 2GB GDDR5
    Sound Card
    Onboard
    Monitor(s) Displays
    SAMSUNG UE57 Series 28-Inch 4K UHD
    Hard Drives
    SAMSUNG 860 EVO 250 gigabyte SSD
    PSU
    EVGA 850 watt
    Case
    Alienware Area 51 Black Tower Case
    Keyboard
    HyperX - Alloy Elite 2 Mechanical Gaming Keyboard.
    Mouse
    Microsoft Wireless
    Internet Speed
    1.2 GHz
    Browser
    Chrome..Edge..Firefox
MisterEd said:
If so, then that wouldn't explain why my backup failed when I was only using Malwarebytes Free.
Click to expand...
The free runs a service in the background.

Does it work if you quit Malwarebytes from the system tray? If so, Turn off start with Windows and restart the computer.
 

My Computer

System One

  • OS
    Windows 10
Porthos said:
The free runs a service in the background.

Does it work if you quit Malwarebytes from the system tray? If so, Turn off start with Windows and restart the computer.
Click to expand...
That was exactly how I proved it was causing the problem. However, for me my backups are too important to risk them failing. It was no big deal to uninstall Malwarebytes on each computer. That way I would know there would be no chance of it causing a problem. When I hear that the problem is supposed to be fixed I will test Malwarebytes again with each computer to make sure there is no problem with the backups.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 (26200.6901)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 990 Evo Plus (2TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2100Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 25H2 (26200.8246)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 5700X3D
    Motherboard
    ASUS ROG Strix B550-F Gaming WiFi II
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung G50D IPS 27"
    Screen Resolution
    1440p/180Hz
    Hard Drives
    SAMSUNG 990 EVO Plus (2TB] M.2 NVME SSD
    SAMSUNG 990 EVO Plus (4TB) M.2 NVME SSD
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Scythe Mugen 6
    Keyboard
    Logitech K520 (MK540 keyboard/mouse combo)
    Mouse
    Logitech M310 (MK540 keyboard/mouse combo)
    Internet Speed
    2100 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
Porthos said:
Were you using the paid or free version?
Click to expand...
Both. I am using ATI 2025 on 5 computers. 3 of these had Malwarebytes Premium. The others 2 had Malwarebytes Free. 3 of the 5 computers had backup errors. 2 of these had Malwarebytes Premium. 1 had Malwarebytes Free.

The computers aren't scheduled for another whole disk backup until early morning (12-2am) next Monday. When I get up on Monday hopefully I won't find any more backup errors.

BTW, on some of my computers I am also doing daily backups of user data. I have never had a problem with this type of backup.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 (26200.6901)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 990 Evo Plus (2TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2100Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 25H2 (26200.8246)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 5700X3D
    Motherboard
    ASUS ROG Strix B550-F Gaming WiFi II
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung G50D IPS 27"
    Screen Resolution
    1440p/180Hz
    Hard Drives
    SAMSUNG 990 EVO Plus (2TB] M.2 NVME SSD
    SAMSUNG 990 EVO Plus (4TB) M.2 NVME SSD
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Scythe Mugen 6
    Keyboard
    Logitech K520 (MK540 keyboard/mouse combo)
    Mouse
    Logitech M310 (MK540 keyboard/mouse combo)
    Internet Speed
    2100 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
Hi Folks,
Just to let you know that Malwarebytes has followed up to my ticket. They have released a beta version 5.1.9 that I have tried and it successfully resolved the problem.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    self built.
    CPU
    Intel 14900KF
    Motherboard
    Asus Z690
    Memory
    Corsair DDR5 64GB
    Graphics Card(s)
    Gigabyte RTX4090
    Monitor(s) Displays
    Viewsonic Elite 32"
    Screen Resolution
    4K
    PSU
    Corasir 1200w
    Case
    Fractal Meshify 2
    Cooling
    Corsair H150 Elite
Very happy the problem is resolved with the Malwarebytes Beta Update!

Now Enjoys my freshly installed Windows 11 Desktop, and relaxes more lol
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 26200.8037
    Computer type
    PC/Desktop
    Manufacturer/Model
    PreBuilt
    CPU
    AMD Ryzen 7700X
    Motherboard
    MSI B650 VC WIfi Rev 1.0
    Memory
    32GB DDR 5 RGB 5600Mhz
    Graphics Card(s)
    Radeon 7800XT
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Asus VG245H
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 990 Evo Plus NVMe Boot
    Samsung 990 Pro 1TB Game NVMe



    External
    Western Digital Elements 500GB
    Western Digital My Passport 2TB Blue
    Western Digital My Passport 2TB Red
    Toshiba 2TB in External Enclosure
    Seagate 8TB in External Enclosure
    Seagate 1TB Portable USB 3 External Drive
    Western Digital My Book 8TB (Primary Backup drive)
    Western Digital Black 4TB In External Enclosure
    PSU
    750 Watt High Power
    Case
    Lian Li Lan Cool 216 ARGB Airflow
    Cooling
    2 160MM Front, 1 140MM Rear Exhaust
    Keyboard
    Logitech G513
    Mouse
    Logitech G502 X
    Internet Speed
    Gigabit 1100Mb/35 Upload
    Browser
    MS Edge Chromium and Bing Search
    Antivirus
    Windows Defender, Malwarebytes Premium
    Other Info
    UEFI, Secure Boot, TPM 2.0, Macrium Reflect X
  • Operating System
    Windows 11 Pro 25H2 26200.8037
    Computer type
    Laptop
    Manufacturer/Model
    Asus TUF A16 Advantage Edition FA617NT.A16.R7700
    CPU
    Ryzen 7 7735HS
    Motherboard
    OEM Asus Motherboard
    Memory
    16GB DDR 5
    Graphics card(s)
    AMD Radeon™ 680M & Radeon 7700S
    Sound Card
    Onboard
    Monitor(s) Displays
    16inch FHD 165hz
    Screen Resolution
    1920x1080
    Hard Drives
    512GB NVMe Boot Drive
    PSU
    Laptop PSU
    Case
    Laptop Case
    Cooling
    OEM Cooling
    Keyboard
    OEM Laptop Keyboard
    Mouse
    Touchpad & G502 Hero
    Internet Speed
    Gigabit 1100 Download/35 Upload
    Browser
    MS Edge with Bing search
    Antivirus
    Windows Defender & Malwarebytes Premium
    Other Info
    Macrium Reflect X
ronharr said:
Hi Folks,
Just to let you know that Malwarebytes has followed up to my ticket. They have released a beta version 5.1.9 that I have tried and it successfully resolved the problem.
Click to expand...
I just reinstalled Malwarebytes and activated it again. I went into the settings and enabled "Beta updates". After I selected "check for updates" I got a new update. It is now 5.1.9.124. Is that the version you have?

The only problem I had with ATI 2025 was with the full disk backups. I don't have disk backups scheduled until next week. However, I need to make sure the new version of Malwarebytes solves the problem so later this afternoon I am going to do a manual disk backup to see if it works OK. I will post back with the results.

Malwarebytes version.jpg
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 (26200.6901)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 990 Evo Plus (2TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2100Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 25H2 (26200.8246)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 5700X3D
    Motherboard
    ASUS ROG Strix B550-F Gaming WiFi II
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung G50D IPS 27"
    Screen Resolution
    1440p/180Hz
    Hard Drives
    SAMSUNG 990 EVO Plus (2TB] M.2 NVME SSD
    SAMSUNG 990 EVO Plus (4TB) M.2 NVME SSD
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Scythe Mugen 6
    Keyboard
    Logitech K520 (MK540 keyboard/mouse combo)
    Mouse
    Logitech M310 (MK540 keyboard/mouse combo)
    Internet Speed
    2100 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 (26200.6901)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 990 Evo Plus (2TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2100Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 25H2 (26200.8246)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 5700X3D
    Motherboard
    ASUS ROG Strix B550-F Gaming WiFi II
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung G50D IPS 27"
    Screen Resolution
    1440p/180Hz
    Hard Drives
    SAMSUNG 990 EVO Plus (2TB] M.2 NVME SSD
    SAMSUNG 990 EVO Plus (4TB) M.2 NVME SSD
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Scythe Mugen 6
    Keyboard
    Logitech K520 (MK540 keyboard/mouse combo)
    Mouse
    Logitech M310 (MK540 keyboard/mouse combo)
    Internet Speed
    2100 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
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