Solved Anker Recalls More Power Banks: Here's How to Get a Free Replacement or Gift Card


Borg 386

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Electronics company Anker expanded an official global recall of some of its Power Bank products, adding five more models to a recall of the Anker PowerCore 10000 power banks with the model number A1263 announced earlier in June. The recall was initiated following 19 reports of the portable chargers catching fire and exploding. Anker's products are made in China.

In addition to the June recall of the A1263 and a previous October 2024 recall of the A1642 PowerCore 10000, new products recalled are:


  • Anker Power Bank 10000 Model A1257
  • Anker Power Bank 20000 Model A1647
  • Anker MagGo Power Bank 10000 Model A1652
  • Anker Zolo Power Bank 20000 Model A1681
  • Anker Zolo Power Bank 20000 Model A1689
Anker says the products affected were purchased between June 1, 2016 and Dec. 31, 2022.


Customers can verify their serial number at a webpage provided by Anker. The serial number is on the bottom of the device.


In entering the number, Anker advises, "Pay attention to the letters and numbers in the serial number: '1', 'L', 'I', '2' and 'Z'. Please note that characters such as '0 (zero)' and 'O' (o) may be entered incorrectly. Regarding the serial number of the target product, 'O' and 'I' are not used.

 
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My Computer

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    Win 11 Pro, Win 10 pro, Win 13.7 Pro Chinese Ver
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So they have different way of making them
No, they have different suppliers. The current recalls are all because the products from one particular supplier are suspect.
That's explained somewhere in the Anker article linked to in the CNet article you posted a link to.


All the best,
Denis
 

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No, they have different suppliers. The current recalls are all because the products from one particular supplier are suspect.
That's explained somewhere in the Anker article linked to in the CNet article you posted a link to.


All the best,
Denis
Ok, I see. Still you would think they would adhere to one singe standard when making them.
 

My Computer

System One

  • OS
    Win 11 Pro, Win 10 pro, Win 13.7 Pro Chinese Ver
    Computer type
    PC/Desktop
    Manufacturer/Model
    It's a Dell Dude
    CPU
    12th Gen Intel(R) Core(TM) i9-12900 2.40 GHz
    Motherboard
    Father is bored too...
    Memory
    64.0 GB of transcendental dimensional RAM
    Graphics Card(s)
    NVIDIA GeForce RTX 3070 Ti
    Sound Card
    N/A
    Monitor(s) Displays
    27" Samsung Monitor/Alternative Dimensional Viewing Portal
    Screen Resolution
    Fuzzy after a couple drinks
    Hard Drives
    2 or 3, depending on if it's a night they're arguing about having a "split personality crisis" because I partitioned the drive.
    PSU
    Shockingly active
    Case
    Don't get on my case....man
    Cooling
    Scotch on the rocks on the weekends.
    Keyboard
    Steel Series Lighted Glow in the dark something or another
    Mouse
    Currently being stalked by the cat...
    Internet Speed
    DSL
    Browser
    Defeated by Mario...wait...OH...BRowser...
    Antivirus
    Yep
you would think they would adhere to one singe standard
I got the impression from the recall notices that their masterplan was precisely that but a supplier let them down by including second-class battery cells in their component parts.


Denis
 

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