Reinstall Windows Problem


Winuser

Winuser

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Location
New Jersey
OS
Windows 11 Pro 25H2
I'm trying to reinstall Windows 11 on my wife's nieces HP laptop. The drive I want to install it to isn't being seen in the setup. Thinking that I need to turn off RAID I went into the BIOS. There is no option. It only shows the drive as being non RAID. Is there another setting I need to change in the BIOS. If I need the Intel driver, where can I download it. All I found is a .exe file.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2Intel Core i7-10700K16GB (8GB PC4-19200 DDR4 SDRAM x2)NVIDIA GeForce GTX 1050 TI
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1

  • At a glance

    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
    Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender

My Computers My Computers

System One System Two

  • At a glance

    Windows11 Pro 26300.9278Intel Core i9 14900F (24 -Core, 68 MB Total C...32GB DDR5RTX 4080 Super w/610.74
    OS
    Windows11 Pro 26300.9278
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Alienware Aurora R16
    CPU
    Intel Core i9 14900F (24 -Core, 68 MB Total Cache)
    Motherboard
    Dell Alienware
    Memory
    32GB DDR5
    Graphics Card(s)
    RTX 4080 Super w/610.74
    Sound Card
    Realtec
    Monitor(s) Displays
    Corsair XENEON 32QHD165
    Screen Resolution
    2560 X 1440
    Hard Drives
    1-2TB Samsung 990 Pro PCIe NVMe M2 SSD
    1-4TB Samsung 990 Pro PCIe NVMe M2 SSD
    PSU
    1000 Watt Platinum Dell
    Case
    Alienware
    Cooling
    Liquid Closed Loop
    Keyboard
    Corsair Strafe RGB
    Mouse
    Logitech MK270 Wireless
    Internet Speed
    100Gb's Down-20 Up
    Browser
    Firefox 154.0.1
    Antivirus
    Defender
    Other Info
    Very Quiet And Fast
    CyberPower UPS CP1500PFCLCD

  • At a glance

    PClinuxOS Mate (2025.7)13th Gen Inter(R) Core(TM) i3-1315U64 GB DDR4 @3200 MHz.Internal
    Operating System
    PClinuxOS Mate (2025.7)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    13th Gen Inter(R) Core(TM) i3-1315U
    Motherboard
    Intel
    Memory
    64 GB DDR4 @3200 MHz.
    Graphics card(s)
    Internal
    Sound Card
    None
    Monitor(s) Displays
    Dell 2419HGCF
    Screen Resolution
    1920 X 1080
    Hard Drives
    SAMSUNG 980 PRO SSD 2TB, PCIe 4.0 M.2 2280
    PSU
    Chicony 30 Watt
    Case
    Small
    Keyboard
    Dell
    Mouse
    Razor
    Internet Speed
    1GB
    Browser
    Slimjet
can you make/burn a live Linux bootable USB
Ubuntu will do

then boot to the live Linux desktop on that laptop and check the drive from the live Linux system
it will give you a good idea if the drive is working fine and you can also format the drive from there

then try the install of Windows again
best of luck Steve ..
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 HomeRyzen 7 5825u64GB DDR4 3200Ryzen 7 5825u
    OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software

  • At a glance

    Ubuntu 22.04.5 LTSi5 7200u16GB DDR4Intel
    Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
I experienced same scenario on an HP that I had to reinstall windows on. What I discovered was if I disabled Secure Boot in the bios, the installation went as expected. Afterward go back into the Bios and enable Secure Boot again. Anyway try, it may work for you.
 

My Computer My Computer

At a glance

Windows 11 Pro 64 Bit 25H2 26200 9168Intel Core I5-8250U 1.80 GHZ16 GBIntel UHD Graphics 620
OS
Windows 11 Pro 64 Bit 25H2 26200 9168
Computer type
Laptop
Manufacturer/Model
Asus X510UAR
CPU
Intel Core I5-8250U 1.80 GHZ
Memory
16 GB
Graphics Card(s)
Intel UHD Graphics 620
Sound Card
Conexant
Monitor(s) Displays
Dell 24" ST2420
Screen Resolution
1920x1080
Hard Drives
ADATA SU635 DDS
Keyboard
Logitech
Mouse
Logitech
Internet Speed
465
Browser
Google Chrome, MS Edge
Antivirus
Norton 360
Other Info
Windows Feature Experience Pack 1000.26100.297
Thanks to all that replied! I managed to find a link showing how extract the drivers from the .exe file I downloaded. I just needed to be in the folder with the file and right click on the mouse and choose Open in Terminal. Then I ran this command ./SetupRST.exe -extractdrivers SetupRST_extracted. I copied the folder it created to the install USB and when I got to the screen asking for the disk I wanted to install windows on I pointed the install to to VMD folder and the drive showed up. I'm doing the install as I type. I'm going to mark this as solved and will post back on how the install went.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2Intel Core i7-10700K16GB (8GB PC4-19200 DDR4 SDRAM x2)NVIDIA GeForce GTX 1050 TI
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1

  • At a glance

    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
    Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
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