Any monitor that is doing a graphical task blacks out for 2 seconds randomly


Thready

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Windows 11 Pro
I wonder if I should download the debug tool you all provide but I don't know if this is a problem for that. I have an RTX 2070 that is 5 years old.

I edit photos on Monitor 1, and sometimes I'll have monitor 2 on Youtube or like today I was watching a movie on Hoopla while casually editing photos. Whenever I do something graphical like that, the 2 second blackouts happen more on monitor 1. Today, however, monitor 2 blacked out for the same amount of time.

I had task manager open to the GPU "processes" but the GPU is not showing anything weird and I don't think the usage % is the problem anyway because I have been gaming on this GPU for years. And Lightroom and Hoopla's video viewer are not intensive tasks. But they do both use the GPU. I selected GPU processing in Lightroom to on. I don't know if that's a Lightroom glitch or the GPU.

I did have one of the Display Ports on the GPU go bad and I had to move monitor 1's DP cable to the next adjacent one. I'm assuming that's the problem. Please no. I do not want to have to budget for a new GPU.

Thank you for any help you can provide.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Me
    CPU
    Ryzen 5 3600X
    Motherboard
    ASROCK Gaming 4 Phantom Z570
    Memory
    32 GB 3200
    Graphics Card(s)
    RTX 2070
    Monitor(s) Displays
    Asus MX27AQ
    Hard Drives
    Too many to count!
This probably won't matter, but which nVidia drivers are you using?

The 581.29 drivers (both Game Ready and Studio), released on 10 September, are supposed to support the RTX 2070.
 

My Computers

System One System Two

  • OS
    Windows 11 26200.8728
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D Rev. 1.0
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Innocn 32" OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    SilverStone Technology XE360-TR5, with 3 Phanteks T30 fans
    Keyboard
    Cherry KC 500 MX LP (mechanical)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/250 Mbps (down/up)
    Other Info
    xFinity gateway
  • Operating System
    windows 11 26200.8728
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Philips 27E1N8900 27" OLED
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Keyboard
    Cherry Streaming (wired)
    Mouse
    Logitech M500s (wired)
This probably won't matter, but which nVidia drivers are you using?

The 581.29 drivers (both Game Ready and Studio), released on 10 September, are supposed to support the RTX 2070.
I just noticed my Oculus VR Quest headset was connected to my computer and every time the monitor blacked out, the little screen in the Oculus would light up then go off. I disconnected it and the black screen is gone.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Me
    CPU
    Ryzen 5 3600X
    Motherboard
    ASROCK Gaming 4 Phantom Z570
    Memory
    32 GB 3200
    Graphics Card(s)
    RTX 2070
    Monitor(s) Displays
    Asus MX27AQ
    Hard Drives
    Too many to count!
This probably won't matter, but which nVidia drivers are you using?

The 581.29 drivers (both Game Ready and Studio), released on 10 September, are supposed to support the RTX 2070.
The blackout just came back even with my oculus disconnected. I use Nvidia drivers 581.29 I downloaded earlier this week.

I was in Nvidia control panel and I noticed G sync is turned on and it reports my monitor BenQ PD2700u as being variable refresh, but I don't think it is. The marketing for this monitor was strictly for color accuracy for photography at $500. It's basically a budget monitor for high quality color accuracy. It has no gaming features as far as I know.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Me
    CPU
    Ryzen 5 3600X
    Motherboard
    ASROCK Gaming 4 Phantom Z570
    Memory
    32 GB 3200
    Graphics Card(s)
    RTX 2070
    Monitor(s) Displays
    Asus MX27AQ
    Hard Drives
    Too many to count!
The blackout just came back even with my oculus disconnected. I use Nvidia drivers 581.29 I downloaded earlier this week.

I was in Nvidia control panel and I noticed G sync is turned on and it reports my monitor BenQ PD2700u as being variable refresh, but I don't think it is. The marketing for this monitor was strictly for color accuracy for photography at $500. It's basically a budget monitor for high quality color accuracy. It has no gaming features as far as I know.
The monitor supports AMD FreeSync. Apparently, nVidia offers some level of support for that in its drivers.


It shows up in the nVidia control panel as G-Sync. I guess AMD hasn't sued nVidia.
 

My Computers

System One System Two

  • OS
    Windows 11 26200.8728
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D Rev. 1.0
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Innocn 32" OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    SilverStone Technology XE360-TR5, with 3 Phanteks T30 fans
    Keyboard
    Cherry KC 500 MX LP (mechanical)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/250 Mbps (down/up)
    Other Info
    xFinity gateway
  • Operating System
    windows 11 26200.8728
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Philips 27E1N8900 27" OLED
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Keyboard
    Cherry Streaming (wired)
    Mouse
    Logitech M500s (wired)
The monitor supports AMD FreeSync. Apparently, nVidia offers some level of support for that in its drivers.


It shows up in the nVidia control panel as G-Sync. I guess AMD hasn't sued nVidia.
Well, shucks. I was hoping that would be the issue. It hasn't blacked out since I turned it off though.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Me
    CPU
    Ryzen 5 3600X
    Motherboard
    ASROCK Gaming 4 Phantom Z570
    Memory
    32 GB 3200
    Graphics Card(s)
    RTX 2070
    Monitor(s) Displays
    Asus MX27AQ
    Hard Drives
    Too many to count!
Look for an event about the display driver not responding and recovering, which means it was terminated and restarted, which is not normal.
It's usually the sign of an unstable GPU core boost override.

If overclocking the GPU, it 99.9 percent means GPU core clock is too high.
(It looks like video driver timeouts, to me)
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 24H2
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 5900X
    Motherboard
    ASRock B550 PG Velocita (UEFI-BIOS 3.90)
    Memory
    64 GB G.Skill RipJaws V F4-3200C16D-64GVK
    Graphics Card(s)
    ASRock Steel Legend Arc B580 12 GB
    Monitor(s) Displays
    Alienware AW3423DWF OLED ultrawide
    Hard Drives
    Samsung 990 Pro 1 TB NVMe SSD
    PSU
    eVGA Supernova 750 G3
    Case
    Corsair 275R
    Internet Speed
    VTel FTTH 1 Gb down and 1 Gb up
  • Operating System
    Windows 11 Home x64 25H2
    Computer type
    PC/Desktop
    CPU
    Ryzen 7 5800X3D
    Motherboard
    Asus ROG Strix B550-F Gaming (UEFI-BIOS version 3636)
    Memory
    32 GB (2x16 GB G.Skill TridentZ Neo)
    Graphics card(s)
    Sapphire Nitro+ Radeon RX 6750 XT
    Hard Drives
    Samsung 970 Pro 512 GB NVMe SSD
    PSU
    Corsair RM850x
    Case
    Fractal Focus G
Look for an event about the display driver not responding and recovering, which means it was terminated and restarted, which is not normal.
It's usually the sign of an unstable GPU core boost override.

If overclocking the GPU, it 99.9 percent means GPU core clock is too high.
(It looks like video driver timeouts, to me)
I don't do any overclocking of either the CPU or GPU. I did buy this GPU used in 2019 so I wonder if it's the age of it. But if it's been working without problem this long, why would it suddenly stop? I thought CPUs and GPUs last a long time.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Me
    CPU
    Ryzen 5 3600X
    Motherboard
    ASROCK Gaming 4 Phantom Z570
    Memory
    32 GB 3200
    Graphics Card(s)
    RTX 2070
    Monitor(s) Displays
    Asus MX27AQ
    Hard Drives
    Too many to count!
FWIW, I have an odd blanking of my monitor when I first built this system, I'm using the RTX 4060 GPU. A new version of the Nvidia drivers did solve my problem, haven't seen the monitors flicker since.
 

My Computers

System One System Two

  • OS
    Win 11 Pro 25H2, Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14500
    Motherboard
    Gigabyte B760M G P WIFI
    Memory
    64GB DDR4
    Graphics Card(s)
    GeForce RTX 4060
    Sound Card
    Chipset Realtek
    Monitor(s) Displays
    LG 45" Ultragear, Acer 24" 1080p
    Screen Resolution
    5120x1440, 1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 3D NAND NVMe M.2 SSD (O/S)
    Silicon Power 2TB US75 NVMe PCIe Gen4 M.2 2280 SSD (backup)
    Crucial BX500 2TB 3D NAND (2nd backup)
    Seagate 4TB Ironwolf, rotating HDD archive files
    External off-line backup Drives: 2 NVMe 4TB drives in external enclosures
    PSU
    Thermaltake Toughpower GF3 750W
    Case
    LIAN LI LANCOOL 216 E-ATX PC Case
    Cooling
    Lots of fans!
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • Operating System
    Win 11 Pro 25H2, Build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14400
    Motherboard
    Gigabyte B760M DS3H AX
    Memory
    32GB DDR5
    Graphics card(s)
    Intel 700 Embedded GPU
    Sound Card
    Realtek Embedded
    Monitor(s) Displays
    27" HP 1080p
    Screen Resolution
    1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 eD NAND PCIe SSD
    Samsung EVO 990 2TB NVMe Gen4 SSD
    Samsung 2TB SATA SSD
    PSU
    Thermaltake Smart BM3 650W
    Case
    Okinos Micro ATX Case
    Cooling
    Fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
Hey everybody thanks for the replies. Because I had a DP port go out permanently last year, I am just going to assume this is related to that and I'm going to save up for a new GPU anyway. This card was $300 used back in 2019 so it served its purpose over the last 6 years. I'd like to get a new RTX card since I photo edit and I have a small case that can't accommodate a larger card.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Me
    CPU
    Ryzen 5 3600X
    Motherboard
    ASROCK Gaming 4 Phantom Z570
    Memory
    32 GB 3200
    Graphics Card(s)
    RTX 2070
    Monitor(s) Displays
    Asus MX27AQ
    Hard Drives
    Too many to count!
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