App Installation Issue - I'm not sure what update caused it


mccnavy

mccnavy

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I apologize if this issue has already been covered...I may have used wrong key words to find a solution. A few weeks ago my machine started having issues with some *.exe app installation files. Some work just fine and open as expected. Others, however, act like they are about to open (i.e. you see the "working" cursor) and then disappear...nothing happens. In order to install the app I copy as path, and enter the command in Terminal and they open. Before I go to the extreme of trying to repair Windows...it passes SFC...is there something else going on or is this something to do with 23H2 compatibility/security? Any ideas would be welcome.
 

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System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i7-7700K
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    Asus Prime Z-270A
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    32GB 2666Mhz (Kingston Hyper X Fury)
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  • Operating System
    Windows 11 Home
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    Dell/XPS 15 9510
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    i9-11900H
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    Unknown
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    32GB
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    2TB SK Hynix P41 Platinum
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Windows 11 Pro 23H2
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i7-7700K
    Motherboard
    Asus Prime Z-270A
    Memory
    32GB 2666Mhz (Kingston Hyper X Fury)
    Graphics Card(s)
    Asus Nvidia 1050Ti
    Sound Card
    N/A
    Monitor(s) Displays
    Samsung C27F390
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB Western Digital SN770 (System) and 2TB Western Digital SN770 (Storage)
    Antivirus
    Windows Security
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Dell/XPS 15 9510
    CPU
    i9-11900H
    Motherboard
    Unknown
    Memory
    32GB
    Graphics card(s)
    Integrated Intel and Nvidia 3050Ti
    Sound Card
    Integrated (Realtek)
    Monitor(s) Displays
    None
    Screen Resolution
    1920 x 1200 (non-Touch)
    Hard Drives
    2TB SK Hynix P41 Platinum
    Antivirus
    Windows Security
mccnavy said:
I apologize if this issue has already been covered...I may have used wrong key words to find a solution. A few weeks ago my machine started having issues with some *.exe app installation files. Some work just fine and open as expected. Others, however, act like they are about to open (i.e. you see the "working" cursor) and then disappear...nothing happens. In order to install the app I copy as path, and enter the command in Terminal and they open. Before I go to the extreme of trying to repair Windows...it passes SFC...is there something else going on or is this something to do with 23H2 compatibility/security? Any ideas would be welcome.
Click to expand...
Your issue is not uncommon and may happen following a restore or an update with some apps.
First, make sure all apps are up to date by going to the MS Store/Library/Update Apps.

When the app or .exe fails to open go to:
-Settings / Apps/ Installed Apps / Scroll down to the problem app
- Select Advanced options , select Terminate and then Repair.
Try the app again.
 

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  • OS
    Windows 11 Pro for Workstations
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    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
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    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
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    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
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    8 GB
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    AMD Radeon R5 M420
    Sound Card
    Realtek
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    17.3
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Thanks...this isn't for MS Store apps. This is for miscellaneous setup applications. For example, I went to upgrade Hasleo Backup suite this morning. I downloaded the setup program but when I went to install it, it wouldn't open...no error or anything either. However, when I went to the context menu, selected "copy as path" and entered in Terminal, it opened. It isn't applicable to all applications but definitely some. It started a few weeks ago.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i7-7700K
    Motherboard
    Asus Prime Z-270A
    Memory
    32GB 2666Mhz (Kingston Hyper X Fury)
    Graphics Card(s)
    Asus Nvidia 1050Ti
    Sound Card
    N/A
    Monitor(s) Displays
    Samsung C27F390
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB Western Digital SN770 (System) and 2TB Western Digital SN770 (Storage)
    Antivirus
    Windows Security
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Dell/XPS 15 9510
    CPU
    i9-11900H
    Motherboard
    Unknown
    Memory
    32GB
    Graphics card(s)
    Integrated Intel and Nvidia 3050Ti
    Sound Card
    Integrated (Realtek)
    Monitor(s) Displays
    None
    Screen Resolution
    1920 x 1200 (non-Touch)
    Hard Drives
    2TB SK Hynix P41 Platinum
    Antivirus
    Windows Security
I just went to the trouble of a repair by reinstall and that didn't fix the issue.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i7-7700K
    Motherboard
    Asus Prime Z-270A
    Memory
    32GB 2666Mhz (Kingston Hyper X Fury)
    Graphics Card(s)
    Asus Nvidia 1050Ti
    Sound Card
    N/A
    Monitor(s) Displays
    Samsung C27F390
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB Western Digital SN770 (System) and 2TB Western Digital SN770 (Storage)
    Antivirus
    Windows Security
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Dell/XPS 15 9510
    CPU
    i9-11900H
    Motherboard
    Unknown
    Memory
    32GB
    Graphics card(s)
    Integrated Intel and Nvidia 3050Ti
    Sound Card
    Integrated (Realtek)
    Monitor(s) Displays
    None
    Screen Resolution
    1920 x 1200 (non-Touch)
    Hard Drives
    2TB SK Hynix P41 Platinum
    Antivirus
    Windows Security
mccnavy said:
I just went to the trouble of a repair by reinstall and that didn't fix the issue.
Click to expand...
Do you recall how and when that started and what did you install prior to this behavior.
Look at Control Panel/Programs and search by date to see if you can narrow it down.

I would also create a new temp user with the same rights as yours (probably Administrators) and try to run one of the .exe that do not run under your profile.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
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