Bitlocker Enter the Recovery Key To get Going Again After Windows Dell

newmann · Nov 4, 2024

Brink said:
First things first. Let's see if you are able to boot back into your UEFI/BIOS to enable the TPM.

Boot to UEFI BIOS Firmware Settings in Windows 11

This tutorial will show you how to boot to your motherboard's UEFI/BIOS firmware settings on a Windows 11 PC. UEFI (Unified Extensible Firmware Interface) is a standard firmware interface for PCs, designed to replace BIOS (basic input/output system). This standard was created by over 140...

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Activating the Trusted Platform Module Security Feature | Dell US

Am I suppose to follow the first link or the 2nd link from this post?

How do I power off my laptop right now? I am still on that Alert! TPM device is not detected screen.

Brink · Nov 4, 2024

newmann said:
Am I suppose to follow the first link or the 2nd link from this post?

How do I power off my laptop right now? I am still on that Alert! TPM device is not detected screen.

Look at the Dell link first to boot to UEFI and enable TPM.

glasskuter · Nov 5, 2024

If TPM is missing in bios

TPM Option Is Missing in the System BIOS Setup Latitude, Precision, or XPS | Dell US

newmann · Nov 5, 2024

Brink said:
Look at the Dell link first to boot to UEFI and enable TPM.

Brink, the Dell link you posted, am I suppose to follow all those steps? I am confused because there is

Enable the TPM Security Feature in the System Setup

Activate the Trusted Platform Module (TPM) Security Feature

So do it one after another?

How do I reboot the system while on the Alert! TPM device is not detected page? I left my computer on all night as I didn't want to turn it off.

Do I hold the power button for a few seconds to force it to shut down? Then power it on and then when Dell screen shows up, press F2 many times? Should I unplug my charger before this entire process or leave it plugged in?

Is there any harm in just holding the power button for a few seconds to shut it down. Then unplug the charger for a few minutes. Then just power it on like normal and maybe it would work? The worst case should be it gets back me to the same Alert! TPM device is not detected screen so I then do those steps you posted?

newmann · Nov 5, 2024

glasskuter said:
If TPM is missing in bios

TPM Option Is Missing in the System BIOS Setup Latitude, Precision, or XPS | Dell US

Hi. Is there a difference between the link you posted versus what Brink posted?

Your link says to

Update the system BIOS to the latest version available on the Dell Drivers & Downloads website.

How exactly do I even do that if I can't get in my computer and still on the Alert! TPM device is not detected screen?

Brink · Nov 5, 2024

@newmann

It's not going to hurt anything to reboot your computer. If you have to, you can press and hold the power button until it power off, then press the power button again to turn on, then boot into UEFI/BIOS as per the Dell link. Once in UEFI/BIOS, you should be able to turn on the TPM.

Follow the steps at the Dell link. You'll be fine.

You're only getting the alert message since TPM has been disabled (turned off).

newmann · Nov 5, 2024

Brink said:
@newmann

It's not going to hurt anything to reboot your computer. If you have to, you can press and hold the power button until it power off, then press the power button again to turn on, then boot into UEFI/BIOS as per the Dell link. Once in UEFI/BIOS, you should be able to turn on the TPM.

Follow the steps at the Dell link. You'll be fine.

You're only getting the alert message since TPM has been disabled (turned off).

Brink, what do you mean by reboot? Don't you mean shut it down? I am still on that Alert! TPM device is not detected screen so I either have to restart it or shut down.

I mentioned that yesterday I clicked on continue and I believe it then restarted and showed the Secured By Dell screen... and then it shutdown. I do believe that is what happened after I clicked on continue.

So it's fine for me to hold the power button off for a few seconds to force it to shut down... then unplug my laptop charger. Then power it on like normal and maybe that would work? Is there any harm in doing that before doing what you say above and booting into UEFI/BIOS? I read a few things online that said some people did something like this or unplugged their laptop internal battery. Then I read someone said they powered off laptop and powered it back on and did something like hold control and escape?

lunatk · Nov 5, 2024

TPM is a security device. You need to download a basic Microsoft WinPE 11 image so you can at least have SOMETHING. And you CAN use it as a daily driver, but not all apps will work. I am able to give you a link to a basic, and only-Microsoft Image. Everything else needs to be on the USB drive.
This image should help you (to get started): HERE
Note: You do need to download PsSuspend (from Microsoft) and suspend winlogon.exe, if you want more than 72 hours
This boots to a Windows 7 Basic theme...
If you need useful applications or how to get the key unencrypted, you need a web browser. Firefox (only browser that works in WinPE) is HERE (put it on USB-Drive and run it, if you have Ethernet cable use that, but that ISO supports Wi-Fi, so hopefully it works.)
here
I am glad to help if you need anythinh!

lunatk · Nov 5, 2024

use another computer to flash the BIOS. There is a BIOS recovery for DELL PC's that works on the same PC.

newmann · Nov 13, 2024

I held the power button down and it shut down. I then powered on laptop and then it showed the bitlocker pin screen and I entered it and then the windows 11 password and got in my laptop. So that meant going to Bios wasn't necessary right?

I have left my laptop on 24/7 because of this.

So do that everytime then if having that blue screen message?

lunatk · Nov 14, 2024

just write down your bitlocker passcode and move it to a locked key cabinet or a safe place to keep it in case you forget it.

lunatk · Nov 14, 2024

This post is solved..

newmann · Nov 14, 2024

Is there another way to have the bitlocker recovery key without having it written down? I don't want my laptop and the bitlocker recovery key in the same place.

I'm thinking a way would be just write it down in an email draft or send the email to myself? So if this happens, then check my email on my iphone and then enter the bitlocker recovery key to it? The thing is assuming my iphone is locked with a passcode, then it is fine? The other way would be just create a dummy gmail account and type the bitlocker recovery key in a draft or email but make sure you remember that email and password?

What are your thoughts on that?

Brink · Nov 14, 2024

newmann said:
Is there another way to have the bitlocker recovery key without having it written down? I don't want my laptop and the bitlocker recovery key in the same place.

You can backup (save) the BitLocker recovery key however you like below.

Backup BitLocker Recovery Key in Windows 11 Tutorial

This tutorial will show you how to back up the BitLocker recovery key for a drive in Windows 10 and Windows 11. BitLocker Drive Encryption is a data protection feature that integrates with the operating system and addresses the threats of data theft or exposure from lost, stolen, or...

www.elevenforum.com

Bitlocker Enter the Recovery Key To get Going Again After Windows Dell

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