- Local time
- 10:22 AM
- Posts
- 5,297
- Location
- Athens
- OS
- Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.2894) main PC
Hello!
I have a system with Asrock B460M Pro4 motherboard, 16GB RAM, Intel Core i3-10400f CPU and and old AMD R7 340 graphics card that had Windows 10 installed but something went wrong and would not start Windows either in normal mode or Safe mode. The error says "Critical Process Died". If anyone knows what that is and how to fix it, please do tell.
I did not want to reset Windows 10 or risk losing any data, so I put a spare SSD and installed Windows 11 on it. I was in the process of upgrading the drivers when I downloaded latest AMD driver from here: https://www.amd.com/en/support/grap...es/amd-radeon-r7-300-series/amd-radeon-r7-340
While installing the AMD driver the screen turned black and never finished installing. I then hit the reset button and restarted the computer. Again there is only a black screen. Unless I go in Safe Mode and manually replace the AMD driver with Microsoft Basic Display Adapter from the Device Manager, there is no way to boot normally into the desktop. Can you please confirm that the graphics card is faulty? Is that a driver issue? Have you seen it before? Is that related to the Windows 10 issue (Critical Process Died) ? Any help appreciated. Thanks
I have a system with Asrock B460M Pro4 motherboard, 16GB RAM, Intel Core i3-10400f CPU and and old AMD R7 340 graphics card that had Windows 10 installed but something went wrong and would not start Windows either in normal mode or Safe mode. The error says "Critical Process Died". If anyone knows what that is and how to fix it, please do tell.
I did not want to reset Windows 10 or risk losing any data, so I put a spare SSD and installed Windows 11 on it. I was in the process of upgrading the drivers when I downloaded latest AMD driver from here: https://www.amd.com/en/support/grap...es/amd-radeon-r7-300-series/amd-radeon-r7-340
While installing the AMD driver the screen turned black and never finished installing. I then hit the reset button and restarted the computer. Again there is only a black screen. Unless I go in Safe Mode and manually replace the AMD driver with Microsoft Basic Display Adapter from the Device Manager, there is no way to boot normally into the desktop. Can you please confirm that the graphics card is faulty? Is that a driver issue? Have you seen it before? Is that related to the Windows 10 issue (Critical Process Died) ? Any help appreciated. Thanks
My Computers
System One System Two
-
- OS
- Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.2894) main PC
- Computer type
- Laptop
- Manufacturer/Model
- Acer Extensa 5630EZ
- CPU
- Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
- Motherboard
- Acer Extensa 5630
- Memory
- 4GB
- Graphics Card(s)
- Mobile Intel(R) GMA 4500M (Mobile 4 series)
- Sound Card
- Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
- Monitor(s) Displays
- 1
- Screen Resolution
- 1280x800
- Hard Drives
- Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
- Internet Speed
- VDSL 50 Mbps
- Browser
- MICROSOFT EDGE
- Antivirus
- WINDOWS DEFENDER
- Other Info
- Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
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- Operating System
- Windows 11 Pro v24H2 (build 26100.2894)
- Computer type
- PC/Desktop
- Manufacturer/Model
- Custom-built PC
- CPU
- Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
- Motherboard
- Asus P8H61 s1155 ATX
- Memory
- 2x Kingston Hyper-X Blu 8GB DDR3-1600
- Graphics card(s)
- Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
- Sound Card
- Realtek HD audio (ALC887)
- Monitor(s) Displays
- Sony Bravia KDL-19L4000 19" LCD TV via VGA
- Screen Resolution
- 1440x900 32-bit 60Hz
- Hard Drives
- WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
- PSU
- Thermaltake Litepower RGB 550W Full Wired
- Case
- SUPERCASE MIDI-TOWER
- Cooling
- Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
- Mouse
- Sunnyline OptiEye PS/2
- Keyboard
- Mitsumi 101-key PS/2
- Internet Speed
- 100Mbps
- Browser
- Microsoft Edge, Mozilla Firefox
- Antivirus
- Microsoft Windows Defender
- Other Info
- Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4