Black Screen during Installation

Im doing a fresh Windows 11 installation on my laptop Dell Inspiron 16 5630, i5 1335U with 8GB RAM. It came with Windows 11 pre-installed. There was a virus so I had to wipe the laptop. After fresh installation, the first boot shows a black screen with STOP CODE saying "DRIVER_IRQL_NOT_LESS_OR_EQUAL". I previously had a copy of all the drivers so I thought maybe adding the drivers would help so I DISM offline-added the drivers and same problem occurs. What is going on ?!

Welcome to the forum. It would help if you would add your system specs to your forum profile so we can know what you are working with.
If it is an OEM machine be sure to include the make/model.

exodia508766 said:

Im doing a fresh Windows 11 installation on my laptop Dell Inspiron 16 5630, i5 1335U with 8GB RAM. It came with Windows 11 pre-installed. There was a virus so I had to wipe the laptop. After fresh installation, the first boot shows a black screen with STOP CODE saying "DRIVER_IRQL_NOT_LESS_OR_EQUAL". I previously had a copy of all the drivers so I thought maybe adding the drivers would help so I DISM offline-added the drivers and same problem occurs. What is going on ?!

Click to expand...

Welcome to Eleven Forum.

That is a quite new machine and should still be entitled to Dell Support. I would see if you can download an image for your Dell computer and use that image to restore your Windows operating system.

I tried, but my internet keeps disconnecting. I had to keep starting over......So I thought why not just do fresh install. I thought fresh installation would be no problem. What does this STOP CODE saying "DRIVER_IRQL_NOT_LESS_OR_EQUAL" mean anyway ?

exodia508766 said:

I tried, but my internet keeps disconnecting. I had to keep starting over......So I thought why not just do fresh install.

Click to expand...

If your internet wasn't working, I have to ask how and from where did you get the recovery media you used to reinstall Windows.
Did you use this procedure? Clean Install Windows 11 Tutorial

Clean installing is usually a straightforward process if done correctly.

I've always had a copy of it. Idk if its my internet or the Dell program. The DELL recovery image just would not complete the download. And yes I followed that tutorial and installed Windows 10, 11 many times already. Its just Idk what's going on with this laptop.

Run the Dell preboot diagnostics > take pictures > post images or share links displaying the individual tests performed with results



Run:



Post a share link into this thread using one drive, drop box, or google drive.

My only suggestion would be to use another computer to download a current iso using the media creation tool.
Select the option "Create installation media for another PC"
Don't insert any drivers into the media. Run it as is.
Make sure all other drives except the system drive are disconnected during the install.
Make sure all partitions are deleted and choose to install Windows on the unallocated space. (step 11)

The screenshot below is from the maintenance manual for your laptop. Note the highlighted area. It appears raid or VMD controller is set to on by default in your bios. This missing driver is why your machine will not boot.


You will have to install Intel Rapid Storage Controller in pre-boot at the load driver stage (step 11) using the f6 method referenced in Dell documentation below. The Intel IRST driver is listed on the support page for your laptop under 'storage'
Alternately you can change operating mode to AHCI in your bios which negates the need for this driver. If AHCI is not an option in your bios, you will have to install this driver in pre-boot.
.
Here is the Dell F6 documentation guide how to extract the f6 driver from the downloaded driver package. It also shows screenshots how to insert this driver during a clean installation.
.

Then proceed through the other steps of the clean install tutorial. Once Windows boots it should install all the necessary drivers. Any missing drivers can then be manually downloaded from the Dell support page for your laptop. OR you can install Dell Command Update (listed under Applications on your support page). Command Update will install any missing drivers for you.