Black screen with cursor after login on Windows 11 - Startup Repair, SFC, and System Restore didn't fix it


Adityachaurasia

New member
Local time
12:21 PM
Posts
1
OS
Windows 11
Hello everyone,
I have an HP laptop running Windows 11 (exact model unknown).
My laptop boots normally to the login screen. After I enter the correct password, the screen turns black with only the mouse cursor visible. I cannot reach the desktop.
This started immediately after I deleted the C:\$Windows.~BT folder while trying to free disk space after a failed Windows Update.
Things I have already tried:
Startup Repair (did not fix it)
System Restore (failed)
Safe Mode (did not help)
sfc /scannow (no integrity violations)
BitLocker unlocked successfully
bcdedit shows osdevice partition=C:
Winlogon Shell = explorer.exe
Winlogon Userinit = C:\Windows\System32\userinit.exe,
I do not want to reset or reinstall Windows because this is my brother's laptop and I need to preserve all data.
Is there any way to repair this black screen issue without resetting Windows?
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
HP
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WinLogon



check StringValue "Shell" and make sure its value is set to "Explorer.exe"
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
I'm guessing you didn't make a system image backup before the update?

Try a Repair install Settings > System > Recovery > Fix problems with Windows Update
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
MSI Suprim 5080 SOC
Sound Card
Soundblaster AE-9
Monitor(s) Displays
ASUS TUF Gaming VG289Q
Screen Resolution
3840x2160
Hard Drives
Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
Samsung 980 Pro 2TB
Samsung 870 Evo 4TB
Samsung 870 Evo 2TB
Samsung T9 4TB
PSU
Seasonic PX-2200
Case
Bequiet! Dark Base Pro 901
Cooling
Noctua NH-D15S Chromax black
Keyboard
Logitech G915 X (wired)
Mouse
Logitech G903 with PowerPlay charger
Internet Speed
900Mb/sec
Browser
Microsoft Edge
Antivirus
Windows Defender
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