Bluetooth headphones stopped connecting automatically after the latest Windows 11 update


mm71

Well-known member
Local time
12:01 PM
Posts
137
OS
Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
My Sony Bluetooth headphones MDR-XB650BT used to connect automatically and stay connected after a period of inactivity, but now they won't connect automatically any more after the latest update and they also disconnect if I don't use them for an hour or so (I am not really sure "when" they disconnect).
I can connect from Settings, but I was wondering if there is a way to have them connect automatically again?
I know they are not new, but they still work very well in terms of sound (they are just a bit loose, but the sound quality is still quite good).
Thank you for any advice.
 

My Computer

System One

  • OS
    Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
    Mouse
    Microsoft HID Device
    Browser
    Microsoft Edge
    Antivirus
    Trial version of McAfee
Hi

Which update? It is always better to be a little more specific.

Are you referring to update KB5035853?
If so; uninstall the KB5035853 update by going to; Windows Update / Uninstall updates and see if it reverts back to the way it was for your Bluetooth headphones.

Some users are reporting that there are issues with this update, you are not alone in having issues with your bluetooth:


Also, could you please:

Type “Winver” into search on your PC and open it. Please type the version and build that it reports, into your “System Specs” OS section (first on the list where you have placed “Windows 11 Home Edition”)
Like this for example: Windows 11 Pro 23H2 Build 22631.3296

This link will open your System Specs.
https://www.elevenforum.com/account/system-specs

Thank you.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Thank you. It seems to finally work again.
Quite weird though. After uninstalling the update, the headphones would not connect at all (I did try to restart the laptop of course), so I thought I will try system restore... Maybe something has gone wrong... System restore did not complete successfully and the settings app would not open. After running sfc / scannow though the settings app is opening again and the headphones are also connecting automatically... :)
 

My Computer

System One

  • OS
    Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
    Mouse
    Microsoft HID Device
    Browser
    Microsoft Edge
    Antivirus
    Trial version of McAfee
Yeah sorry. The update has been my ‘go to’ lately. Normally I would of suggested the following, I don’t know why I didn’t. It may of saved you some time. My apologies.

I try to remember now to copy/paste the following:

You can run the SFC /scannow command from any console, including the command prompt, PowerShell, or Windows Terminal. Open one of these as Admin and type or past that command and press enter, then wait for it to finish.
Then, if it reports problems, run the following command:
DISM /online /cleanup-image /restorehealth



Open search, type CMD. Open CMD as admin. Type (or copy and paste) the following command (or just run restore health):
Code:
SFC /scannow

Press enter

When completed, type (or copy and paste) the following command and be patient.

Code:
DISM /online /cleanup-image /restorehealth

Press enter and be patient.

 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
No problem, I should have thought of it too, as I have tried both sfc and DISM many times before.
Maybe something had gone wrong with the update (a registry entry got corrupted or something), or maybe it was a coincidence, but as the problem had started right after the update I just saw it as the culprit. Maybe it was, but only because of some entries or files that got corrupted rather than the update per se.
 

My Computer

System One

  • OS
    Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
    Mouse
    Microsoft HID Device
    Browser
    Microsoft Edge
    Antivirus
    Trial version of McAfee
Back
Top Bottom